Director, Patient Experience Jobs in Washington, DC

Lead the charge in transforming patient experience data into actionable insights. Oversee data operations, analytics, and compliance, ensuring integrity and optimal performance across markets and hosp...

Unlock potential by leading strategic operations in process improvement and customer service. Oversee cross-departmental initiatives, streamline workflows, and enhance service delivery while fostering...

Drive strategic leadership in Patient Services, enhancing operational excellence and client partnerships while fostering a high-performing culture focused on patient care, accessibility, and program o...

Elevate the patient experience by developing strategies that enhance care delivery across multiple services. Lead teams, partner with executives, and leverage data to ensure a consistently patient-cen...

Engage in a transformative role where you enhance patient experiences through research, design, and collaboration, ensuring their voices influence clinical and product decisions while improving overal...

Elevate your career by partnering with senior living executives to drive adoption and ROI. This strategic role combines clinical insight and commercial acumen to enhance client relationships and opera...

Join a team that shapes member engagement through innovative strategies and experiences. Drive program design, executive relationships, and data-informed growth for a transformative organization in he...

Lead the transformation of clinical quality at a strategic level, ensuring accountability for program integrity, safety, and analytics, while guiding cross-functional teams towards improving healthcar...

Champion a state-based mental health practice, leading operations and a diverse clinical team. Drive patient access and quality care for thousands of children, while maintaining a strong connection to...

Accelerate progress at a thriving practice, providing top-notch primary care while leading a dedicated team. Enjoy a balanced schedule with minimal on-call duties and ample opportunities to enhance co...

Transform the employee experience by leading strategic HR initiatives that empower a diverse workforce and drive engagement across the organization, fostering a culture of growth and sustainability wi...

Reimagine patient services management by leading remote teams, enhancing operational efficiencies, and fostering collaboration to drive program success while ensuring high-quality outcomes in a dynami...

Shape the future of healthcare strategy as a leader in consulting, driving innovation and transformation while mentoring the next generation of consulting talent across multiple client projects...

Unlock potential by leading interdisciplinary teams to transform acute care delivery. Drive innovation in episodic care and enhance patient safety through technology integration and quality improvemen...

Join a team that's redefining patient care by leading innovative virtual health initiatives, ensuring quality and safety across a national acute care model, and leveraging AI technologies to improve o...

Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...

Unlock innovative solutions as a Principal User Experience Designer, driving high-quality design across complex products. Collaborate with product and engineering teams to deliver scalable, user-cente...

Accelerate project success by leading implementation initiatives and fostering client relationships across cross-functional teams, ensuring seamless delivery of services and technology from pre-sales...

Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...

Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...

Transform the patient experience by coaching healthcare staff, implementing strategies and training programs to enhance patient interactions, satisfaction, and outcomes across the organization through...

Shape exceptional customer interactions by leading innovative strategies, designing journey maps, and fostering collaboration with stakeholders. Drive improvements and implement new features for an en...

Join a team that's shaping the customer journey by developing and executing innovative marketing strategies, enhancing engagement, retention, and advocacy efforts, and fostering cross-functional colla...

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

Advance client satisfaction and operational excellence by leading the Group Health Division, overseeing team performance, enhancing processes, and ensuring profitability while managing key metrics and...