Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Associate Director, Customer Engagement Communications
$126K - $234K *
Innovate strategic communications for Customer Engagement teams, translating leadership insights into impactful messaging. Lead integrated plans, support change initiatives, and cultivate engagement a...
Reposted 6 days ago
Senior Director, National Accounts
$150K - $180K *
Lead strategic initiatives to enhance national account growth, drive revenue, and strengthen partnerships while managing cross-functional teams and aligning efforts for successful execution in large-s...
1 week ago
$150K - $180K *
Develop strategic sales initiatives for enterprise services in the payments sector. Engage with key banking clients across the Americas, drive impactful relationships, and enhance business growth thro...
Reposted 3 weeks ago
Senior Director, Client Accounts - AI Data Foundry
$160K - $190K *
Lead and inspire a high-performing team to build strategic client partnerships, driving growth in AI training data projects. Combine client engagement with data annotation expertise to elevate client...
Reposted 3 weeks ago
$150K - $180K *
Optimize client relationships and drive growth by strategically managing a portfolio of accounts. Identify expansion opportunities and implement innovative solutions to enhance client success through...
4 days ago
Director, Provider Network Operations
$108K - $184K *
Advance your career by leading operational excellence in provider network management, enhancing relationships, and driving strategy across all lines of business to optimize performance and ensure comp...
Reposted 2 weeks ago
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations while guiding strategic initiatives across divisions. Lead performance monitoring for key areas, ensuring compliance and efficiency while enhancing provider relati...
Reposted 2 weeks ago
Director, Provider Network Operations
$108K - $184K *
Transform provider network operations by leading strategic initiatives and ensuring compliance across divisions. Collaborate cross-departmentally to enhance performance metrics and provider satisfacti...
Reposted 2 weeks ago
Director, Provider Network Operations
$108K - $184K *
Optimize provider network operations by managing key functions, enhancing performance, and fostering collaboration across departments to ensure compliance and operational excellence in a dynamic healt...
Reposted 2 weeks ago
Director, Marketing Operations
$220K - $330K *
Champion the evolution of marketing operations to enhance efficiency, quality, and strategic impact across systems and processes. Grow a high-performing team while optimizing technology and operations...
5 days ago
$160K - $200K *
Unlock the potential of enterprise sales as you cultivate senior client relationships, drive strategic expansion, and embed innovative solutions at the C-suite level to fuel long-term growth and trans...
1 week ago
$133K - $158K *
Elevate your career by cultivating strategic relationships with wholesalers, driving commercial performance, and leading business initiatives in a dynamic beverage market. Utilize your expertise to en...
5 days ago
Senior Director, Software Engineer
$240K - $250K *
Lead the charge in developing and executing engineering strategy, managing high-performing teams, and enhancing customer-facing applications while driving technology modernization and operational exce...
2 weeks ago
Director People Experience & Operations
$120K - $150K *
Optimize the employee lifecycle by leading a global team focused on enhancing People Operations and experience while ensuring compliance and data integrity across regions, driving a cohesive and effec...
4 days ago
Director, Supply Chain Planning Excellence
$175K - $190K *
Drive global inventory strategy and governance for excellence in supply chain planning, enhancing service performance and operational efficiency while leading a high-performing team to meet transforma...
6 days ago
$125K - $150K *
Drive channel sales success by developing partnerships and generating demand through reseller networks. Lead strategic initiatives, manage enterprise opportunities, and enhance relationships with IT/A...
2 weeks ago
$110K - $130K *
Join a team that's focused on driving account strategy and financial growth for high-value national partnerships, leading cross-functional teams to enhance client relationships and achieve strategic b...
4 days ago
$125K - $150K *
Drive operational excellence and enhance Commercial Lines performance by partnering with leadership, standardizing workflows, and implementing strategic process improvements to optimize client service...
Reposted 3 weeks ago
$141K - $175K *
Optimize the full customer transaction lifecycle while leading a high-performing team. Drive collections, ensure accuracy in billing and cash application, and deliver insights through executive-level...
2 weeks ago
$88K - $129K *
Lead the charge in shaping effective internal communications strategies that align with company goals. You'll engage and inform teams during periods of change while fostering a culture of transparency...
Today
$160K - $200K *
Lead new business development in the Telco vertical, engaging C-suite decision-makers to establish credibility, drive client acquisition, and execute strategic initiatives while maintaining a discipli...
2 weeks ago
Senior Manager-D2D Vendor Management
$124K - $202K *
Shape the future of vendor management in telecommunications. Lead external partners to drive sales performance, optimize operations, and enhance customer experiences while aligning with strategic goal...
4 days ago
Director of Key Accounts - Commercial
$120K - $145K *
Pioneer strategic relationships with key accounts to drive growth and booking targets. Collaborate across various teams to identify and expand business opportunities, ensuring client satisfaction and...
2 weeks ago
Director National Accounts - Coffee & Speed Oven Solutions
$125K - $150K *
Transform national account strategies by driving growth and strengthening key partnerships across multi-channel foodservice sectors. Collaborate cross-functionally to optimize operations and enhance c...
6 days ago
Senior Manager, Consumer Sales and Service
$133K - $177K *
Lead the future of consumer sales, driving enrollment growth and enhancing customer experience through strategic leadership and cross-functional collaboration in a dynamic, remote environment...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.