Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$150K - $250K *
Grow results by leading a high-performing distribution network, focusing on strategy, agency development, and market expansion. Collaborate with cross-functional teams to drive profitability and stren...
1 week ago
Senior Distribution PSM Manager
$105K - $140K *
Champion operational safety by leading and enhancing Process Safety Management initiatives. Develop and implement compliance strategies that foster a safe work culture, ensuring readiness and adherenc...
1 week ago
Senior Manager, Business Relationship Management & IT Service Delivery
$129K - $181K *
Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...
3 weeks ago
$123K - $184K *
Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...
Reposted yesterday
Manager, Professional Services - ONESOURCE (Foreign Trade)
$100K - $185K *
Join a dedicated team driving innovative solutions for global trade and compliance. Lead consulting projects while fostering team growth and collaboration to deliver excellence for clients. Engage wit...
Yesterday
$70K - $95K *
Optimize lease administration and financial reporting while managing transactions and supporting team objectives. Contribute to real estate negotiations and ensure quality assurance in all operational...
1 week ago
$114K - $120K *
Execute comprehensive event management strategies for global trade exhibitions, ensuring effective vendor coordination and logistics. Drive attendance and performance metrics across multiple events to...
4 days ago
$325K - $430K *
Lead the charge in establishing a U.S. sales organization for a pioneering OSA product. Drive national sales strategy and revenue growth while building a high-performing team to change patient care dy...
Reposted 3 weeks ago
Product Commercialization Manager
$91K - $121K *
Optimize the commercialization process by owning end-to-end management, collaborating across functions, and leveraging AI tools to enhance efficiency and scalability, ultimately driving data integrity...
3 weeks ago
VP, Associate General Counsel (Supply Chain/E-Commerce)
$165K - $200K *
Transform the legal landscape for supply chain and E-commerce operations, driving contract negotiations and advising on regulatory matters while mitigating risks and enhancing collaboration across tea...
1 week ago
Services Manager - Life Sciences
$90K - $110K *
Lead a high-impact team to ensure exceptional service delivery for life sciences clients, navigating complex regulatory landscapes. Drive operational efficiency, oversee client relationships, and mana...
1 week ago
Senior Sales Director - Retail and CPG
$120K - $230K *
Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...
1 week ago
Associate Vice President, Service Excellence - Channel Partner
$125K - $150K *
Transform service delivery at a strategic level by managing Channel Partner operations, optimizing performance metrics, and driving continuous improvements to meet established excellence standards...
5 days ago
$140K - $190K *
Manage and lead compliance efforts for Canadian consumer lending, ensuring adherence to federal and provincial regulations. Collaborate with various stakeholders to maintain compliance and foster a cu...
4 days ago
$100K - $200K *
Transform your career by leading key client relationships, understanding business goals, and driving innovative manufacturing solutions to market. Leverage your expertise to boost sales and collaborat...
Today
Associate Director, Venture Banking
$128K - $179K *
Shape the success of Venture Banking by managing client relationships, sourcing opportunities, and collaborating across teams to deliver tailored financial solutions while ensuring compliance and regu...
3 weeks ago
District Manager - Dashmart- Atlanta Area
$81K - $120K *
Champion operational excellence by leading a high-performing team across multiple DashMart locations while enhancing customer satisfaction and driving key performance metrics through innovative proble...
3 days ago
$200K - $250K *
Lead the charge in redefining customer experience by developing and executing innovative post-sale strategies. Build high-performing teams using AI and automation to enhance customer journeys, improve...
5 days ago
Trade/Channel Marketing Manager
$80K - $90K *
Shape the future of channel strategies by collaborating across teams to drive sales growth, optimize product assortments, and ensure successful market execution in a dynamic retail environment...
3 weeks ago
$66K - $169K *
Lead product quality initiatives to ensure compliance and continuous improvement throughout the product lifecycle, partnering with cross-functional teams to enhance manufacturing performance and suppo...
5 days ago
$80K - $95K *
Champion project success by managing structural steel orders, ensuring customer satisfaction, and collaborating across teams to meet production targets and profitability in a dynamic, fully remote rol...
2 weeks ago
Design & Engineering Coordinator
$80K - $95K *
Pioneer streamlined design and engineering processes while supporting project delivery. Manage document control, coordinate multi-discipline reviews, and ensure compliance across a dynamic portfolio...
2 weeks ago
Sr Client Partner - Strategic Accounts - GIPHY
$300K - $340K *
Lead the charge in revenue growth by forging strategic partnerships with key clients, driving impactful branded content campaigns, and cultivating long-term relationships with Fortune 100 brands to ex...
1 week ago
Sr Client Partner - Strategic Accounts - GIPHY
$300K - $340K *
Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...
1 week ago
Sr. Director Analyst, Procurement Digital Transformation (Remote-US)
$172K - $202K *
Unlock fresh insights at the forefront of procurement technology by leading a team that drives strategic transformation. Collaborate with clients to deliver actionable recommendations and elevate busi...
Today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.