Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$90K - $130K *
Shape the future of AI product design by leading innovative workflows. Collaborate with cross-functional teams to elevate mortgage processes through automation and human-centric design, making experie...
3 days ago
Director of Marketing, Americas
$120K - $150K *
Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...
2 weeks ago
Area Sales Manager (Renovations) - North East U.S.
$92K - $140K *
Lead, manage, and develop a sales team to meet territory goals, enhancing customer satisfaction and driving revenue growth through strategic sales processes and reporting analysis. Engage with custome...
Reposted yesterday
$75K - $95K *
Pioneer operational excellence by leading warehouse and distribution teams to ensure high performance, efficiency, and customer satisfaction in a fast-paced logistics environment. Drive initiatives to...
2 days ago
Director of Talent Management and Development
$100K - $130K *
Join a team that's driving innovative talent management strategies to enhance workforce capability and leadership effectiveness through modern practices and technology, ensuring a future-ready organiz...
Reposted 2 days ago
Associate Director, Consumer Marketing
$201K - $251K *
Elevate your marketing skills by leading consumer campaigns in a dynamic biopharma environment. Contribute to strategic initiatives, collaborate with teams, and leverage data to drive impactful consum...
2 weeks ago
Senior Customer Success Manager
$140K - $175K *
Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...
2 weeks ago
Lead Director, Provider Performance Value-Based Care
$100K - $231K *
Join a team that drives innovative value-based relationships with providers. Lead the development of strategic contracts, alternative payment models, and oversee contract performance to enhance qualit...
3 weeks ago
Associate Director - SEO, GEO, and Content Performance
$142K - $224K *
Transform search strategies through integrated SEO and GEO approaches. Collaborate across marketing and IT to optimize content for discoverability and engagement, driving innovation and performance in...
Today
SVP - Global Field Engineering
$200K - $400K *
Join a team that's revolutionizing banking technology by leading a global Field Engineering organization. Drive strategic alignment, enhance client engagements, and cultivate talent while showcasing i...
2 days ago
Representative, Executive Sales Account - Southeast Virginia
$105K - $145K *
Transform your sales acumen in a role that empowers healthcare professionals. Leverage analytical skills and communication to close impactful deals and elevate your career while contributing to breakt...
2 weeks ago
$80K - $90K *
Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...
2 weeks ago
$130K - $160K *
Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...
2 weeks ago
Senior Director - Revenue Cycle Global Training & Quality Assurance
$160K - $215K *
Lead the charge in delivering world-class Revenue Cycle Learning and Quality Assurance programs. Drive strategic vision, enhance client outcomes, and foster collaboration across teams to elevate perfo...
2 weeks ago
Senior Growth Marketing Specialist
$86K - $129K *
Unlock potential by executing data-driven marketing campaigns that drive upsell and cross-sell revenue growth. Collaborate with key teams to optimize performance and enhance customer experiences acros...
2 weeks ago
$90K - $130K *
Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...
Reposted 1 week ago
Manager, Mid-Market Film & TV Sales
$90K - $130K *
Drive success by leading and coaching a team of Mid-Market AEs to excel in B2B SaaS sales within the Film & TV sector, enhancing their skills through direct engagement and developing sales processes f...
1 week ago
$83K - $133K *
Unlock potential by leading a dynamic team in field service operations. Drive excellence in commissioning and support of complex MV drive systems while shaping talent and ensuring customer satisfactio...
2 days ago
$101K - $204K *
Join us to lead the design for a critical product area, enhancing user experiences through innovative design practices and AI tools. Collaborate with multi-functional teams to influence design strateg...
1 week ago
Manager, SC Site Operations - 1st Shift
$75K - $95K *
Champion efficient logistics operations by overseeing warehouse activities, ensuring optimal order fulfillment, inventory management, and team development to enhance customer solutions and operational...
1 week ago
$106K - $172K *
Champion a high-impact benefits administration role, managing health and retirement programs for 2,300 employees across the Americas while ensuring compliance, empathy, and operational excellence...
2 weeks ago
Senior Director, Transactions Management
$140K - $160K *
Champion innovative transaction strategies while leading complex real estate deals across office, manufacturing, and flex space sectors. Collaborate with diverse teams to optimize portfolio performanc...
3 days ago
Clinical Product Surveillance Specialist
$79K - $119K *
Elevate patient safety by investigating post-market complaints and collaborating with cross-functional teams to enhance product effectiveness. Utilize clinical knowledge and insights to ensure complia...
3 days ago
Senior Enterprise Account Manager
$100K - $130K *
Transform Enterprise client relationships by leading interactions, identifying growth opportunities, and delivering exceptional service while driving strategic initiatives. Collaborate with cross-func...
1 week ago
Technical Director, Sales and Use Tax
$138K - $243K *
Grow your career with a strategic leadership role guiding tax compliance and planning efforts. You'll oversee sales/use and personal property tax functions while ensuring accurate reporting and minimi...
Yesterday
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.