Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$150K - $250K *

Grow results by leading a high-performing distribution network, focusing on strategy, agency development, and market expansion. Collaborate with cross-functional teams to drive profitability and stren...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$105K - $140K *

Champion operational safety by leading and enhancing Process Safety Management initiatives. Develop and implement compliance strategies that foster a safe work culture, ensuring readiness and adherenc...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$129K - $181K *

Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$123K - $184K *

Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $185K *

Join a dedicated team driving innovative solutions for global trade and compliance. Lead consulting projects while fostering team growth and collaboration to deliver excellence for clients. Engage wit...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Optimize lease administration and financial reporting while managing transactions and supporting team objectives. Contribute to real estate negotiations and ensure quality assurance in all operational...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$114K - $120K *

Execute comprehensive event management strategies for global trade exhibitions, ensuring effective vendor coordination and logistics. Drive attendance and performance metrics across multiple events to...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Business Services

$325K - $430K *

Lead the charge in establishing a U.S. sales organization for a pioneering OSA product. Drive national sales strategy and revenue growth while building a high-performing team to change patient care dy...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$91K - $121K *

Optimize the commercialization process by owning end-to-end management, collaborating across functions, and leveraging AI tools to enhance efficiency and scalability, ultimately driving data integrity...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$165K - $200K *

Transform the legal landscape for supply chain and E-commerce operations, driving contract negotiations and advising on regulatory matters while mitigating risks and enhancing collaboration across tea...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $110K *

Lead a high-impact team to ensure exceptional service delivery for life sciences clients, navigating complex regulatory landscapes. Drive operational efficiency, oversee client relationships, and mana...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $230K *

Unlock potential by driving strategic sales initiatives for major clients. Engage in lead origination, account management, and growth strategies in the Retail and CPG sectors, leveraging industry insi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Transform service delivery at a strategic level by managing Channel Partner operations, optimizing performance metrics, and driving continuous improvements to meet established excellence standards...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Business Services

$140K - $190K *

Manage and lead compliance efforts for Canadian consumer lending, ensuring adherence to federal and provincial regulations. Collaborate with various stakeholders to maintain compliance and foster a cu...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $200K *

Transform your career by leading key client relationships, understanding business goals, and driving innovative manufacturing solutions to market. Leverage your expertise to boost sales and collaborat...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$128K - $179K *

Shape the success of Venture Banking by managing client relationships, sourcing opportunities, and collaborating across teams to deliver tailored financial solutions while ensuring compliance and regu...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$81K - $120K *

Champion operational excellence by leading a high-performing team across multiple DashMart locations while enhancing customer satisfaction and driving key performance metrics through innovative proble...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$200K - $250K *

Lead the charge in redefining customer experience by developing and executing innovative post-sale strategies. Build high-performing teams using AI and automation to enhance customer journeys, improve...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Consumer Technology

$80K - $90K *

Shape the future of channel strategies by collaborating across teams to drive sales growth, optimize product assortments, and ensure successful market execution in a dynamic retail environment...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$66K - $169K *

Lead product quality initiatives to ensure compliance and continuous improvement throughout the product lifecycle, partnering with cross-functional teams to enhance manufacturing performance and suppo...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Champion project success by managing structural steel orders, ensuring customer satisfaction, and collaborating across teams to meet production targets and profitability in a dynamic, fully remote rol...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$80K - $95K *

Pioneer streamlined design and engineering processes while supporting project delivery. Manage document control, coordinate multi-discipline reviews, and ensure compliance across a dynamic portfolio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$300K - $340K *

Lead the charge in revenue growth by forging strategic partnerships with key clients, driving impactful branded content campaigns, and cultivating long-term relationships with Fortune 100 brands to ex...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$300K - $340K *

Unlock significant revenue growth by driving strategic partnerships and managing key client portfolios. Your expertise will foster long-term relationships and enhance brand engagement, contributing to...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$172K - $202K *

Unlock fresh insights at the forefront of procurement technology by leading a team that drives strategic transformation. Collaborate with clients to deliver actionable recommendations and elevate busi...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.