Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$90K - $130K *

Shape the future of AI product design by leading innovative workflows. Collaborate with cross-functional teams to elevate mortgage processes through automation and human-centric design, making experie...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Execute regional marketing strategies to enhance product adoption and brand awareness. Drive market development through effective leadership, collaboration, and innovative campaigns that elevate patie...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$92K - $140K *

Lead, manage, and develop a sales team to meet territory goals, enhancing customer satisfaction and driving revenue growth through strategic sales processes and reporting analysis. Engage with custome...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$75K - $95K *

Pioneer operational excellence by leading warehouse and distribution teams to ensure high performance, efficiency, and customer satisfaction in a fast-paced logistics environment. Drive initiatives to...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$100K - $130K *

Join a team that's driving innovative talent management strategies to enhance workforce capability and leadership effectiveness through modern practices and technology, ensuring a future-ready organiz...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Business Services

$201K - $251K *

Elevate your marketing skills by leading consumer campaigns in a dynamic biopharma environment. Contribute to strategic initiatives, collaborate with teams, and leverage data to drive impactful consum...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$140K - $175K *

Join our dynamic team as a Senior Customer Success Manager, driving customer satisfaction and product adoption through relationship building and expert guidance in cybersecurity solutions. Your role i...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Join a team that drives innovative value-based relationships with providers. Lead the development of strategic contracts, alternative payment models, and oversee contract performance to enhance qualit...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$142K - $224K *

Transform search strategies through integrated SEO and GEO approaches. Collaborate across marketing and IT to optimize content for discoverability and engagement, driving innovation and performance in...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Consumer Technology

$200K - $400K *

Join a team that's revolutionizing banking technology by leading a global Field Engineering organization. Drive strategic alignment, enhance client engagements, and cultivate talent while showcasing i...

US-AnywhereRemote

2 days ago

  •   15+ years exp.  •   Finance & Insurance

$105K - $145K *

Transform your sales acumen in a role that empowers healthcare professionals. Leverage analytical skills and communication to close impactful deals and elevate your career while contributing to breakt...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$80K - $90K *

Join a dynamic team to grow and manage customer accounts, enhancing client success in fintech digital transformation. Collaborate with internal experts to drive client satisfaction, expand solutions...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$130K - $160K *

Join a dynamic team to shape Gummicube's marketing strategy, leading a diverse group to drive growth and brand awareness through innovative programs, digital marketing, and strategic partnerships acro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$160K - $215K *

Lead the charge in delivering world-class Revenue Cycle Learning and Quality Assurance programs. Drive strategic vision, enhance client outcomes, and foster collaboration across teams to elevate perfo...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$86K - $129K *

Unlock potential by executing data-driven marketing campaigns that drive upsell and cross-sell revenue growth. Collaborate with key teams to optimize performance and enhance customer experiences acros...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$90K - $130K *

Lead and optimize the performance of ABB Medium Voltage systems at a key LNG site, ensuring operational stability, direct technical support, and maintaining strong customer relationships through effec...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$90K - $130K *

Drive success by leading and coaching a team of Mid-Market AEs to excel in B2B SaaS sales within the Film & TV sector, enhancing their skills through direct engagement and developing sales processes f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$83K - $133K *

Unlock potential by leading a dynamic team in field service operations. Drive excellence in commissioning and support of complex MV drive systems while shaping talent and ensuring customer satisfactio...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Technical Services

$101K - $204K *

Join us to lead the design for a critical product area, enhancing user experiences through innovative design practices and AI tools. Collaborate with multi-functional teams to influence design strateg...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$75K - $95K *

Champion efficient logistics operations by overseeing warehouse activities, ensuring optimal order fulfillment, inventory management, and team development to enhance customer solutions and operational...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$106K - $172K *

Champion a high-impact benefits administration role, managing health and retirement programs for 2,300 employees across the Americas while ensuring compliance, empathy, and operational excellence...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$140K - $160K *

Champion innovative transaction strategies while leading complex real estate deals across office, manufacturing, and flex space sectors. Collaborate with diverse teams to optimize portfolio performanc...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$79K - $119K *

Elevate patient safety by investigating post-market complaints and collaborating with cross-functional teams to enhance product effectiveness. Utilize clinical knowledge and insights to ensure complia...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Transform Enterprise client relationships by leading interactions, identifying growth opportunities, and delivering exceptional service while driving strategic initiatives. Collaborate with cross-func...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$138K - $243K *

Grow your career with a strategic leadership role guiding tax compliance and planning efforts. You'll oversee sales/use and personal property tax functions while ensuring accurate reporting and minimi...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Legal & Accounting

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.