Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Global Medical Affairs, Omnichannel Transformation & Customer Experience
$192K - $252K *
Lead the transformation of omnichannel engagement in Global Medical Affairs to enhance scientific communications. Collaborate across teams to create customer-centered experiences using insights and em...
Reposted 3 weeks ago
$110K - $130K *
Lead the charge in managing global clinical studies in orthopedic devices, ensuring adherence to regulations and timelines. Collaborate with diverse teams and drive projects from inception to completi...
6 days ago
Head of Channel Sales - US/Remote or Durham, NC
$220K - $260K *
Transform our indirect go-to-market strategy by leading a dynamic team of channel sales professionals to drive revenue growth through strategic partner relationships and innovative market approaches i...
Reposted today
Regional Operations Manager - Soft Services (US South Central Region)
$110K - $135K *
Lead the charge in delivering superior soft services across a diverse regional portfolio, ensuring compliance, quality, and client satisfaction while managing transitions and preparing for future grow...
4 days ago
Director, Data Center Sales- Hyperscale & Cloud
$150K *
Take ownership of strategic account management to enhance sales growth and profitability, leading customer strategy, team coordination, and opportunity identification while nurturing key relationships...
Reposted 3 days ago
$90K - $110K *
Engage with partners as a strategic manager, driving growth and performance in a portfolio of B2B reseller accounts by leveraging insights and collaborating across teams to increase revenue and streng...
1 week ago
$80K - $95K *
Champion impactful marketing communications strategies to enhance donor engagement. Collaborate across teams to create cohesive narratives and content for major donor events, ensuring brand consistenc...
3 weeks ago
$80K - $95K *
Oversee accounting operations for foreign entities, ensuring compliance with US GAAP. Manage payroll, intercompany transactions, and financial reporting while identifying process improvements for effi...
2 weeks ago
$80K - $95K *
Lead the charge in developing compelling proposals for U.S. Government solicitations, ensuring compliance and quality across all phases. Collaborate with cross-functional teams to strategize and execu...
5 days ago
Account Executive, SMB and Mid-Market
$100K - $120K *
Accelerate growth by driving new customer acquisition for our SMB and Mid-Market segment. This high-velocity role requires you to manage a multitude of deals, streamline sales cycles, and partner effe...
2 weeks ago
Senior Product Manager, Client Management
$120K - $145K *
Unlock the potential of provider-client interactions by owning the AI-driven workflow for scheduling, messaging, and intake. Drive innovation that enhances care quality while reducing administrative b...
4 days ago
Director of Product Management - Program Operations - Remote
$159K - $273K *
Champion product strategy and market positioning for Program Operations, driving financial discipline and growth for state Medicaid and HHS agencies while collaborating with cross-functional teams and...
3 weeks ago
Manager, Competitive Intelligence
$115K - $125K *
Drive your career forward by leveraging competitive intelligence to shape corporate strategy. Collaborate across all organizational levels to analyze industry trends and deliver actionable insights to...
1 week ago
Transportation Senior Analyst, Planning & Load Optimization
$77K - $105K *
Explore a critical role in transportation planning, optimizing logistics across our network. Drive capacity management, enhance carrier relationships, and utilize advanced systems to improve efficienc...
3 weeks ago
$100K - $120K *
Develop strategic relationships to drive growth in the business aviation market. Leverage your sales expertise to identify client needs, streamline solutions, and achieve business targets while collab...
1 week ago
$80K - $95K *
Drive project success by managing engineering tasks, mentoring teams, and collaborating with stakeholders to deliver exceptional conveyor and material handling solutions. Your problem-solving skills a...
Reposted 3 weeks ago
(USA) Senior Manager, Contact Center- Channel Strategy & Self Service
$80K - $155K *
Lead customer communication strategies to enhance service quality and operational efficiency. Oversee team performance, process improvements, and innovative solutions, ensuring exceptional customer ex...
3 weeks ago
Commercial Strategy Senior Manager
$134K - $215K *
Design and manage strategic partnerships with health plans, shaping innovative solutions for behavioral health, and ensuring successful execution and performance tracking over time...
2 weeks ago
$150K - $180K *
Join a team that's redefining the carbon market landscape by leading strategic sales, converting high-value buyers, and driving sustainable partnerships, all while ensuring consistent growth and impac...
3 weeks ago
Principal DCIM Design Engineer
$125K - $150K *
Lead the design and implementation of advanced building management systems for data centers, ensuring integration and compliance across multiple platforms to achieve optimal performance and reliabilit...
2 weeks ago
Product Manager, Pro Fulfillment
$170K - $221K *
Empower innovative product development that enhances user experiences and supports home service professionals. Drive impactful outcomes and challenge conventional thinking in a dynamic, user-focused e...
Reposted 2 weeks ago
$150K - $250K *
Grow results by leading a high-performing distribution network, focusing on strategy, agency development, and market expansion. Collaborate with cross-functional teams to drive profitability and stren...
1 week ago
Senior Distribution PSM Manager
$105K - $140K *
Champion operational safety by leading and enhancing Process Safety Management initiatives. Develop and implement compliance strategies that foster a safe work culture, ensuring readiness and adherenc...
1 week ago
Senior Manager, Business Relationship Management & IT Service Delivery
$129K - $181K *
Lead the charge in transforming business needs into strategic tech solutions, driving innovation and operational excellence across global IT service delivery while ensuring measurable value and user s...
3 weeks ago
$123K - $184K *
Empower growth by driving new business opportunities and nurturing key accounts through strategic account management and consultative selling, fostering long-term relationships across complex organiza...
Reposted yesterday
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.