Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Transaction Manager - Retail Portfolio
$100K - $130K *
Manage real estate transactions for a diverse commercial portfolio, ensuring optimal deal outcomes while collaborating closely with internal and external teams to align with strategic client goals and...
Yesterday
Senior Commercial Excellence Manager
$108K - $181K *
Redefine commercial excellence by driving process improvements and tools to enhance global operations. Collaborate across functions, develop training, and manage change to elevate our commercial effec...
1 week ago
$125K - $150K *
Inspire brand growth by leading innovative marketing strategies, enhancing visibility in the AI landscape, and driving demand generation. Collaborate across teams to leverage insights for impactful ca...
1 week ago
Field Support Manager Executions - Pacific North/Northwest
$110K - $115K *
Lead project integration efforts across operations in the Pacific Northwest. Manage budgeting, financial analysis, and cross-functional collaboration to deliver strategic merchandising goals and maxim...
1 week ago
Human Resources Business Partner
$80K - $95K *
Shape the future of employee engagement by partnering with leaders, driving performance and compliance across the organization while fostering a positive and effective workplace for all team members...
2 weeks ago
$105K - $165K *
Shape the future of technology strategy and execution across multiple domains. Lead complex initiatives, drive transformation, and develop strategic plans to meet business goals while managing high-le...
3 days ago
Medium Enterprise Regional Sales Director - Healthcare
$174K - $261K *
Lead a dynamic sales team driving strategic growth in health care markets. Utilize your deep experience in sales and leadership to coach and mentor Account Executives on complex sales cycles, position...
Reposted 6 days ago
$95K - $115K *
Optimize B2B marketing strategies utilizing AI and analytics to drive growth, enhance brand positioning, and strengthen connections with decision-makers, while collaborating across teams for impactful...
3 days ago
Project Manager - Major Correctives-3
$91K - $152K *
Transform project execution by leading Major Component Upgrade and Blade projects across North America. Oversee safety, quality, budget, and customer satisfaction as you manage the entire project life...
3 weeks ago
$95K - $115K *
Partner with us to enhance customer relationships and drive sales growth through marketing strategies and technical expertise in rotating equipment. Develop communication channels and support diverse...
3 weeks ago
Enterprise Territory Manager | Distribution
$94K - $151K *
Join a team that's driving sales success by developing territory strategies, managing cross-functional teams, and leveraging industry expertise to maximize revenue and exceed quotas in a competitive s...
Reposted yesterday
Mid-Market Territory Manager | Distribution
$94K - $151K *
Drive the territory's growth by implementing strategic sales initiatives, engaging with key stakeholders, and leveraging industry expertise to enhance market presence and exceed targets. Collaborate c...
Reposted 5 days ago
Account Executive, Southern California
$75K - $95K *
Drive impactful growth by taking ownership of the entire sales lifecycle, engaging with educational leaders, and fostering long-term partnerships in a complex consultative environment. Shape your terr...
1 week ago
$85K - $94K *
Lead the charge in enhancing district performance by developing General Managers, achieving sales goals, and fostering a culture of excellence and inclusion across multiple locations while driving fin...
2 weeks ago
$70K - $100K *
Transform compliance initiatives by leading project management efforts, aligning stakeholders, and executing high-priority regulatory programs across origination and servicing departments, ensuring ri...
2 weeks ago
$115K - $135K *
Join a team that's driving innovation in fintech by managing the product roadmap and collaborating with Agile teams. This role emphasizes technical depth and strategic thinking to ensure top-quality s...
Reposted 3 weeks ago
$147K - $273K *
Lead the charge in enhancing customer retention and revenue growth by managing complex renewals and uncovering upsell opportunities, collaborating across teams to deliver tailored solutions, and lever...
Yesterday
Enterprise Customer Success Manager
$110K - $130K *
Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...
2 weeks ago
Director, Compliance Investigations
$129K - $193K *
Empower compliance excellence by leading a comprehensive program that reinforces integrity, reduces risks, and meets evolving healthcare regulations while fostering a culture of accountability across...
Reposted 1 week ago
Director, Compliance Regulatory, Policy, Training & Client Integrations
$129K - $193K *
Join a dynamic team dedicated to driving compliance excellence. Lead investigations, manage compliance concerns, and foster client relationships while ensuring adherence to regulations and enhancing o...
Reposted 1 week ago
Assistant Vice President - Procurement - Remote
$141K - $236K *
Lead and inspire strategic procurement initiatives to drive enterprise value, optimize processes, and foster relationships with cross-functional partners while ensuring governance and innovation in pr...
6 days ago
$142K *
Drive innovation and growth by leading product development, utilizing consumer insights to create differentiated concepts that expand brand reach, and collaborating cross-functionally to bring new ide...
1 week ago
$130K - $190K *
Help us innovate in pharmaceutical media by leading client strategy and media delivery across HCP and DTC audiences. Drive integrated solutions and elevate client partnerships to achieve measurable bu...
1 week ago
Director, Screening Compliance
$217K - $299K *
Join a team that's dedicated to ensuring compliance in healthcare diagnostics. Leverage your legal expertise to provide strategic advice, develop policies, and drive risk mitigation in the commerciali...
Reposted 5 days ago
$95K - $115K *
Lead the charge in optimizing pricing processes, ensuring alignment across teams to drive strategic growth and enhance profitability while maintaining compliance and governance in pricing operations...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.