Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $130K *

Manage real estate transactions for a diverse commercial portfolio, ensuring optimal deal outcomes while collaborating closely with internal and external teams to align with strategic client goals and...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Real Estate & Construction

$108K - $181K *

Redefine commercial excellence by driving process improvements and tools to enhance global operations. Collaborate across functions, develop training, and manage change to elevate our commercial effec...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Inspire brand growth by leading innovative marketing strategies, enhancing visibility in the AI landscape, and driving demand generation. Collaborate across teams to leverage insights for impactful ca...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $115K *

Lead project integration efforts across operations in the Pacific Northwest. Manage budgeting, financial analysis, and cross-functional collaboration to deliver strategic merchandising goals and maxim...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$80K - $95K *

Shape the future of employee engagement by partnering with leaders, driving performance and compliance across the organization while fostering a positive and effective workplace for all team members...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$105K - $165K *

Shape the future of technology strategy and execution across multiple domains. Lead complex initiatives, drive transformation, and develop strategic plans to meet business goals while managing high-le...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$174K - $261K *

Lead a dynamic sales team driving strategic growth in health care markets. Utilize your deep experience in sales and leadership to coach and mentor Account Executives on complex sales cycles, position...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Healthcare

$95K - $115K *

Optimize B2B marketing strategies utilizing AI and analytics to drive growth, enhance brand positioning, and strengthen connections with decision-makers, while collaborating across teams for impactful...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Business Services

$91K - $152K *

Transform project execution by leading Major Component Upgrade and Blade projects across North America. Oversee safety, quality, budget, and customer satisfaction as you manage the entire project life...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Energy & Utilities

$95K - $115K *

Partner with us to enhance customer relationships and drive sales growth through marketing strategies and technical expertise in rotating equipment. Develop communication channels and support diverse...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$94K - $151K *

Join a team that's driving sales success by developing territory strategies, managing cross-functional teams, and leveraging industry expertise to maximize revenue and exceed quotas in a competitive s...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Enterprise Technology

$94K - $151K *

Drive the territory's growth by implementing strategic sales initiatives, engaging with key stakeholders, and leveraging industry expertise to enhance market presence and exceed targets. Collaborate c...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$75K - $95K *

Drive impactful growth by taking ownership of the entire sales lifecycle, engaging with educational leaders, and fostering long-term partnerships in a complex consultative environment. Shape your terr...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$85K - $94K *

Lead the charge in enhancing district performance by developing General Managers, achieving sales goals, and fostering a culture of excellence and inclusion across multiple locations while driving fin...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$70K - $100K *

Transform compliance initiatives by leading project management efforts, aligning stakeholders, and executing high-priority regulatory programs across origination and servicing departments, ensuring ri...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$115K - $135K *

Join a team that's driving innovation in fintech by managing the product roadmap and collaborating with Agile teams. This role emphasizes technical depth and strategic thinking to ensure top-quality s...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$147K - $273K *

Lead the charge in enhancing customer retention and revenue growth by managing complex renewals and uncovering upsell opportunities, collaborating across teams to deliver tailored solutions, and lever...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$110K - $130K *

Lead transformational customer success initiatives for strategic enterprise accounts, combining relationship management with depth in operations. Drive value through exceptional service, alignment wit...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$129K - $193K *

Empower compliance excellence by leading a comprehensive program that reinforces integrity, reduces risks, and meets evolving healthcare regulations while fostering a culture of accountability across...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Healthcare

$129K - $193K *

Join a dynamic team dedicated to driving compliance excellence. Lead investigations, manage compliance concerns, and foster client relationships while ensuring adherence to regulations and enhancing o...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$141K - $236K *

Lead and inspire strategic procurement initiatives to drive enterprise value, optimize processes, and foster relationships with cross-functional partners while ensuring governance and innovation in pr...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$142K *

Drive innovation and growth by leading product development, utilizing consumer insights to create differentiated concepts that expand brand reach, and collaborating cross-functionally to bring new ide...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$130K - $190K *

Help us innovate in pharmaceutical media by leading client strategy and media delivery across HCP and DTC audiences. Drive integrated solutions and elevate client partnerships to achieve measurable bu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$217K - $299K *

Join a team that's dedicated to ensuring compliance in healthcare diagnostics. Leverage your legal expertise to provide strategic advice, develop policies, and drive risk mitigation in the commerciali...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$95K - $115K *

Lead the charge in optimizing pricing processes, ensuring alignment across teams to drive strategic growth and enhance profitability while maintaining compliance and governance in pricing operations...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.