Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Optimize material handling systems by applying engineering expertise to create detailed designs and coordinate project activities, ensuring compliance with customer specifications while collaborating...

US-AnywhereRemote

Yesterday

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$62K - $112K *

Grow your career with a dynamic role focused on driving sales and building relationships in the retail environment. You will enhance brand visibility, implement sales training, and collaborate to maxi...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$80K - $86K *

Transform client experiences by effectively managing relationships and projects. Lead multiple eDiscovery initiatives while ensuring high client satisfaction, timely deliverables, and proactive commun...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$90K - $115K *

Oversee client relationships by coordinating project management activities to ensure satisfaction, accuracy, and timely execution of deliverables. Lead multiple projects in the eDiscovery domain withi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Legal & Accounting

$107K - $144K *

Shape the future of enterprise resource planning by prioritizing product backlogs, translating business needs into actionable requirements, and collaborating with stakeholders to enhance operational e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $125K *

Contribute to driving new business and building strong client relationships by leveraging your strategic sales skills and industry expertise in a dynamic, high-growth environment focused on HR solutio...

US-AnywhereRemote

Reposted 6 days ago

  •   Less than 5 years exp.  •   Business Services

$86K - $170K *

Drive the handling and oversight of complex Property claims, ensuring optimal outcomes through field engagement, investigations, and collaboration with internal and external partners. Lead initiatives...

US-AnywhereRemote

4 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$114K - $120K *

Inspire a high-performing sales team by driving business growth, cultivating customer relationships, and managing key sales metrics to achieve targets. Lead recruitment, training, and strategic planni...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Business Services

$80K - $95K *

Join a dynamic team to bridge business and technology, enhancing operations through stakeholder collaboration, requirements gathering, and system improvements that drive efficiency and value in health...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$115K - $207K *

Join a team that drives growth by leading operational improvements and optimizing processes across multiple US sites. Your expertise will enhance efficiency, productivity, and quality, ensuring excell...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$125K - $150K *

Join us as a Senior Executive Consultant, where you'll guide strategic initiatives and manage BPA programs for HUD, translating goals into actionable results while advising on complex organizational c...

US-AnywhereRemote

1 month ago

  •   11 - 15 years exp.  •   Business Services

$253K - $305K *

Shape the future of oncology market access by leading pricing strategies, optimizing gross-to-net performance, and ensuring regulatory compliance while guiding a dedicated team to excel in a high-scru...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$117K - $189K *

Lead the charge in overseeing clinical trial operations, ensuring timely, compliant execution of studies while collaborating across functions to deliver transformational therapies to patients worldwid...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$128K - $176K *

Tackle commercial training and onboarding to enhance productivity, ensuring effective CRM adoption and tool proficiency. Partner with leaders globally to identify gaps and deliver tailor-made solution...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Healthcare

$94K - $113K *

Accelerate progress at our sales team by building trusted customer relationships, driving growth, and providing technical support to optimize product applications in various markets while ensuring cus...

US-AnywhereRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$125K - $150K *

Accelerate your career by driving sales initiatives and building strategic relationships within bank and broker-dealer channels. Shape the future of our annuity portfolio while providing technical gui...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$162K - $210K *

Drive your career forward as a Consultant in Technical Account Management, ensuring optimal service delivery and customer satisfaction. Collaborate with diverse teams to proactively solve issues and e...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$140K - $160K *

Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$138K - $179K *

Drive the strategy for royalty payments and product data management, ensuring accurate processing and compliance. Lead a team to optimize workflows, mitigate risks, and enhance collaboration across fi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$133K - $272K *

Unlock potential by leading enterprise incident management to safeguard customer success. Collaborate across functions to enhance operational rigor and ensure swift resolution of incidents, driving a...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $150K *

Transform analytics practices by leading data integrity initiatives and implementing frameworks. Collaborate with cross-functional teams to enhance client onboarding experiences and drive effective pa...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$75K - $90K *

Redefine the landscape of senior living by managing daily operations, exceeding financial goals, and cultivating a positive environment for staff and residents alike, all while overseeing a significan...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

$195K - $265K *

Lead the charge in shaping global marketing strategies for cardiometabolic assets, driving commercialization efforts, and maximizing brand growth through cross-functional collaboration and innovative...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Elevate the client experience as a strategic account leader, driving revenue growth and building valuable partnerships through innovative solutions tailored to business priorities, while ensuring high...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Hospitality & Recreation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.