Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $95K *
Optimize material handling systems by applying engineering expertise to create detailed designs and coordinate project activities, ensuring compliance with customer specifications while collaborating...
Yesterday
Account Executive, Multicarrier
$62K - $112K *
Grow your career with a dynamic role focused on driving sales and building relationships in the retail environment. You will enhance brand visibility, implement sales training, and collaborate to maxi...
Reposted 6 days ago
Client Services Project Manager
$80K - $86K *
Transform client experiences by effectively managing relationships and projects. Lead multiple eDiscovery initiatives while ensuring high client satisfaction, timely deliverables, and proactive commun...
1 week ago
Client Services Project Manager
$90K - $115K *
Oversee client relationships by coordinating project management activities to ensure satisfaction, accuracy, and timely execution of deliverables. Lead multiple projects in the eDiscovery domain withi...
3 weeks ago
$107K - $144K *
Shape the future of enterprise resource planning by prioritizing product backlogs, translating business needs into actionable requirements, and collaborating with stakeholders to enhance operational e...
Reposted 3 weeks ago
$100K - $125K *
Contribute to driving new business and building strong client relationships by leveraging your strategic sales skills and industry expertise in a dynamic, high-growth environment focused on HR solutio...
Reposted 6 days ago
Director, Property Claims -Remote - Midwest
$86K - $170K *
Drive the handling and oversight of complex Property claims, ensuring optimal outcomes through field engagement, investigations, and collaboration with internal and external partners. Lead initiatives...
4 weeks ago
$114K - $120K *
Inspire a high-performing sales team by driving business growth, cultivating customer relationships, and managing key sales metrics to achieve targets. Lead recruitment, training, and strategic planni...
Today
$80K - $95K *
Join a dynamic team to bridge business and technology, enhancing operations through stakeholder collaboration, requirements gathering, and system improvements that drive efficiency and value in health...
3 weeks ago
Operations Development Manager II - US Growth (Multiple Location Options)
$115K - $207K *
Join a team that drives growth by leading operational improvements and optimizing processes across multiple US sites. Your expertise will enhance efficiency, productivity, and quality, ensuring excell...
1 week ago
$125K - $150K *
Join us as a Senior Executive Consultant, where you'll guide strategic initiatives and manage BPA programs for HUD, translating goals into actionable results while advising on complex organizational c...
1 month ago
Sr. Director, Contract Strategy, Pricing & Operations
$253K - $305K *
Shape the future of oncology market access by leading pricing strategies, optimizing gross-to-net performance, and ensuring regulatory compliance while guiding a dedicated team to excel in a high-scru...
3 weeks ago
Associate Director, Clinical Operations
$117K - $189K *
Lead the charge in overseeing clinical trial operations, ensuring timely, compliant execution of studies while collaborating across functions to deliver transformational therapies to patients worldwid...
5 days ago
$120K - $145K *
Unlock potential by leading executive-level client engagements, driving strategic marketing analytics, and fostering trusted partnerships. Thrive in a fast-paced environment while delivering data-driv...
3 weeks ago
Director, Global Commercial Systems Training & Onboarding
$128K - $176K *
Tackle commercial training and onboarding to enhance productivity, ensuring effective CRM adoption and tool proficiency. Partner with leaders globally to identify gaps and deliver tailor-made solution...
1 week ago
$94K - $113K *
Accelerate progress at our sales team by building trusted customer relationships, driving growth, and providing technical support to optimize product applications in various markets while ensuring cus...
Reposted 3 weeks ago
$125K - $150K *
Accelerate your career by driving sales initiatives and building strategic relationships within bank and broker-dealer channels. Shape the future of our annuity portfolio while providing technical gui...
3 weeks ago
Consultant, Technical Account Manager
$162K - $210K *
Drive your career forward as a Consultant in Technical Account Management, ensuring optimal service delivery and customer satisfaction. Collaborate with diverse teams to proactively solve issues and e...
Reposted 3 weeks ago
Customer Success Engineer - Commercial
$140K - $160K *
Lead customer success initiatives by optimizing platform use, driving adoption, and ensuring satisfaction for global enterprises. Collaborate closely with clients, providing expertise and tailored sol...
Reposted 1 week ago
Sr Director, Royalty and Product Finance Management (Remote)
$138K - $179K *
Drive the strategy for royalty payments and product data management, ensuring accurate processing and compliance. Lead a team to optimize workflows, mitigate risks, and enhance collaboration across fi...
1 week ago
Director, Advocacy Operations & Enterprise Incident Management
$133K - $272K *
Unlock potential by leading enterprise incident management to safeguard customer success. Collaborate across functions to enhance operational rigor and ensure swift resolution of incidents, driving a...
3 days ago
Director Payment Integrity Analytics
$120K - $150K *
Transform analytics practices by leading data integrity initiatives and implementing frameworks. Collaborate with cross-functional teams to enhance client onboarding experiences and drive effective pa...
6 days ago
$75K - $90K *
Redefine the landscape of senior living by managing daily operations, exceeding financial goals, and cultivating a positive environment for staff and residents alike, all while overseeing a significan...
3 days ago
Global Marketing Director, General Medicine, Cardiometabolic
$195K - $265K *
Lead the charge in shaping global marketing strategies for cardiometabolic assets, driving commercialization efforts, and maximizing brand growth through cross-functional collaboration and innovative...
Reposted 2 days ago
Director, Travel & Hospitality
$125K - $150K *
Elevate the client experience as a strategic account leader, driving revenue growth and building valuable partnerships through innovative solutions tailored to business priorities, while ensuring high...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.