Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Strategic Accounts Executive - Ambulatory Surgery Center
$116K - $174K *
Shape growth by developing strategic sales initiatives for complex accounts. Collaborate across teams to meet customer needs and drive profitability while optimizing existing relationships and new opp...
2 weeks ago
Director of Analytics & Business Intelligence
$211K - $235K *
Inspire data-driven decision-making by leading a team of BI analysts, developing executive dashboards, and enabling AI-assisted analytics for actionable business insights across diverse stakeholders...
1 week ago
Senior Director, Personal Lines Solutions and Core Insurance Application Support
$150K - $180K *
Lead high-impact teams delivering reliable insurance technology solutions. Manage projects, optimize application support, and foster a culture of accountability and continuous improvement to enhance b...
3 days ago
Manager, Product Management, Member Interaction & Engagement Data
$108K - $180K *
Shape the future of product development, leading cross-functional teams to execute strategic initiatives and optimize customer engagement through innovative data solutions and market insights. Drive i...
2 weeks ago
AVP, Digital Product Management (Workforce Benefits) - Remote
$188K - $314K *
Elevate enterprise product strategy and vision to drive growth and innovation. Lead cross-functional teams in planning, executing, and delivering measurable value to meet long-term business objectives...
1 week ago
Sr. Manager/Associate Director/Director, Packaging & Labeling Operations
$120K - $150K *
Shape the future of packaging and labeling operations by leading strategic initiatives, ensuring regulatory compliance, and enhancing product lifecycle management through effective collaboration with...
2 weeks ago
Sr Customer Support Manager/System Manager
$100K - $105K *
Advance customer satisfaction as a Senior Customer Support Manager, leading service delivery and contract management for Public Safety customers. Build strong relationships, ensure SLA compliance, and...
3 weeks ago
Manager, Customer Care Enablement (Remote)
$90K - $125K *
Champion exceptional customer care by leading enablement strategies that elevate team performance and learning initiatives, leveraging technology and analytics to drive quality, engagement, and operat...
3 weeks ago
Strategic Account Manager - HME
$101K - $152K *
Advance our sales strategy by managing key major accounts, driving revenue, and ensuring exceptional customer service in the Home Medical Equipment sector. Collaborate with internal teams and support...
2 weeks ago
$80K - $110K *
Accelerate progress at a growing team by managing procurement activities, driving project delivery, and optimizing supplier performance across diverse locations, ensuring cost, quality, and schedule g...
1 week ago
Account Executive, Endoscopic (West Coast)
$80K - $247K *
Grow your career with a dynamic sales role focused on expanding market share. Engage with customers and develop strategic relationships to drive revenue growth while educating the market on product be...
3 days ago
$124K - $156K *
Accelerate project delivery by overseeing client-focused initiatives. Drive quality implementations of innovative products while enhancing project methodologies and training teams for sustainable succ...
1 week ago
$161K - $269K *
Join our dynamic team to lead global treasury operations, ensuring liquidity, managing financial risks, and supporting strategic growth initiatives. Collaborate with senior leadership to optimize trea...
2 weeks ago
Services & Modernization Sales Manager
$98K - $157K *
Transform the customer landscape by driving strategic sales initiatives, fostering robust client relationships, and spearheading growth opportunities in the electrification services sector. Make a tan...
Reposted 1 week ago
Senior Manager of Revenue Operations
$150K *
Transform revenue operations by architecting data systems, improving metrics, and driving efficiency across Sales, Marketing, and Customer Success, ensuring alignment and optimal commercial performanc...
2 weeks ago
Senior Customer Service Engineer
$90K - $120K *
Empower customer success through expert support and relationship building, ensuring clients achieve optimal value from their solutions and fostering collaboration with cross-functional teams to enhanc...
2 weeks ago
$80K - $90K *
Manage logistics operations and lead a high-performing team, ensuring customer satisfaction and implementing continuous improvement initiatives while optimizing processes and maintaining safety in a f...
Reposted yesterday
Project Director, State & Local Government
$171K - $256K *
Champion the strategic deployment of projects in State & Local Government, overseeing budgets, timelines, and team dynamics. Serve as a trusted advisor to executive leaders, ensuring project excellenc...
3 days ago
$95K - $105K *
Empower growth as a key HR Business Partner driving employee engagement, managing relations, and implementing effective policies. Harness your expertise to enhance talent development and ensure compli...
Reposted 1 week ago
$78K - $140K *
Engage with local government accounts to generate sales and drive satisfaction. This role focuses on relationship-building and achieving sales targets while fostering customer retention and supporting...
Reposted today
$78K - $140K *
Elevate government account strategies by driving sales growth and fostering relationships. You will generate new business, renew contracts, and enhance customer satisfaction, all while contributing to...
Reposted today
$105K - $120K *
Empower your career by leading a dynamic data analysis team, overseeing data management tasks, ensuring quality, and innovating through technical solutions to drive effective data reporting and suppor...
3 weeks ago
Manager of Strategic Customer Success
$100K - $130K *
Join a team that's redefining customer success by leading and mentoring CSMs. Drive scalable strategies for enterprise clients while optimizing their experience and outcomes as we grow and enhance our...
Reposted yesterday
$75K - $95K *
Join a team that resolves complex commercial liability losses through investigation, negotiation, and expert testimony, enhancing company reputation while mentoring others and driving business growth...
2 weeks ago
$100K - $120K *
Join a team that's driving growth for beauty and wellness businesses by owning the full sales cycle. Excel in a fast-paced role, building relationships and exceeding targets while leveraging our innov...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.