Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$90K - $130K *

Drive market share growth for high voltage Gas Insulated Switchgear in North America, developing strategies to achieve targets while providing technical expertise and support to sales teams and channe...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$180K - $205K *

Transform client relationships and tax strategies by leading a talented team, delivering advisory services, and navigating complex tax matters for business and individual clients. Stay at the forefron...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$287K - $351K *

Deliver strategic legal leadership in complex civil litigation, managing environmental issues and risks while guiding a robust team on case management, advising stakeholders, and ensuring effective r...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$90K - $130K *

Unlock potential by leading operational excellence in customer success, bridging enterprise partners with internal teams while optimizing support systems and workflows for optimal technical performanc...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$120K - $150K *

Accelerate progress at the forefront of software quality assurance, leading teams to enhance product reliability and performance. Collaborate with cross-functional leaders to embed quality practices t...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Finance & Insurance

$101K - $167K *

Join a team that's dedicated to managing end-to-end field service projects, ensuring excellence in safety, quality, productivity, and customer satisfaction, while leading and developing a skilled work...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Technical Services

$101K - $167K *

Play a key role in managing and executing projects from inception to completion, ensuring high safety, quality, and customer satisfaction while leading field teams and optimizing performance metrics t...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Energy & Utilities

$140K - $170K *

Accelerate growth in the Southeast by managing enterprise sales cycles, building strong client relationships, and delivering strategic health solutions to improve business outcomes and employee wellbe...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Healthcare

$205K - $273K *

Join a high-impact leadership team to drive revenue growth, forge strategic partnerships, and optimize global account performance while managing flagship pharmaceutical and CTL accounts, ensuring deli...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$72K - $92K *

Lead and mentor a CAD team while ensuring efficient CAD delivery standards. Oversee project execution, maintain quality control, and drive continuous improvement through effective communication and re...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Technical Services

$130K - $180K *

Shape the future of product engineering by leading talented teams, setting delivery expectations, and fostering a culture of quality. Drive alignment between engineering, product, and architecture whi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$197K - $366K *

Join a dynamic team to lead VCSP product marketing strategy, driving growth and retention through innovative partner messaging and an integrated content framework across diverse Veeam offerings. Shape...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Unlock potential by leading analytics strategy and influencing healthcare outcomes through advanced insights and collaboration. Drive impactful solutions, mentor talent, and excel in complex data envi...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$115K - $149K *

Accelerate your impact by leading product strategy for grain operations. Drive innovation in grain contracting, logistics, and inventory management within a dynamic SaaS environment while collaboratin...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Food & Beverages

$123K - $228K *

Shape the future of customer satisfaction by leveraging your expertise to foster relationships and drive outcomes for enterprise clients using our innovative AI solutions...

US-AnywhereRemote

2 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$120K - $150K *

Lead the charge in revolutionizing healthcare delivery by owning the entire product ecosystem. Drive innovation across patient applications, clinician workflows, and AI integrations to shape impactful...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$145K - $250K *

Optimize team performance by leading technology operations ensuring seamless digital infrastructure and security. Collaborate across departments for enhanced efficiency and innovative solutions, foste...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$120K - $150K *

Oversee the strategy and delivery of impactful customer and partner learning programs, ensuring alignment with product roadmaps and success metrics for effective adoption and implementation across glo...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$104K - $167K *

Lead the charge in managing Clinical Laboratory Implementation projects, ensuring seamless execution from contract through closure. Drive data-driven efficiencies while enhancing team capabilities and...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Healthcare

$140K *

Lead the charge in driving sales growth, managing a team, and achieving business objectives within a designated territory, while cultivating key stakeholder relationships and developing talent for sus...

US-AnywhereRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Healthcare

$146K - $326K *

Join a team that's passionate about driving revenue growth in our POS and Payments solutions. You will lead the sales strategy, manage direct and channel sales, and maximize customer engagement to boo...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$119K - $179K *

Reimagine operations excellence by overseeing all facets of warehouse and transportation activities, engaging teams, driving compliance and improvements, while preparing for future leadership roles wi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$80K - $95K *

Champion strategic growth and relationship management for high-value client accounts, ensuring satisfaction and identifying opportunities for upselling and cross-selling to enhance overall account per...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$134K - $179K *

Champion quality operations and compliance across clinical studies, ensuring adherence to Good Clinical Practice (GCP) and leading risk assessments. Partner with study teams and enhance audit readines...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$70K - $95K *

Lead the charge in optimizing mobile rehabilitation services by managing operations and fostering program growth. Oversee clinical standards, enhance patient care, and mentor staff to ensure top-quali...

US-AnywhereRemote

3 days ago

  •   Less than 5 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.