Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $95K *
Join us to lead quality reviews and ensure compliance in premium audit processes, utilizing your expertise in data analytics and team training to enhance service delivery and optimize operational effi...
3 weeks ago
Associate Director, Compliance, Investigations & Monitoring
$170K - $210K *
Lead the execution and enhancement of compliance investigations and monitoring programs, ensuring consistent and effective handling of compliance matters, driving a culture of ethics and accountabilit...
2 weeks ago
Manager, Commercial Process Excellence & CRM Strategy
$120K - $135K *
Lead cross-functional initiatives to optimize commercial processes, enhance CRM strategy, and drive user adoption. Collaborate with various teams to improve efficiency and customer experience, while o...
1 week ago
$153K - $229K *
Drive impactful go-to-market strategies for multi-product solutions, crafting compelling narratives and enabling global sales teams through collaboration with Product Management and Marketing to optim...
2 weeks ago
Director, AI Strategy, Enablement & Workflow
$150K - $180K *
Join a team that's driving Ford's AI transformation by translating enterprise strategy into actionable initiatives. Lead workflow redesign and enablement efforts, shaping how the organization operates...
1 week ago
$84K - $135K *
Lead the charge in managing DMS deployments as you orchestrate project lifecycles, ensuring on-time delivery and customer satisfaction through effective collaboration and continuous improvement initia...
2 weeks ago
Senior Director, Patient Advocacy
$166K - $266K *
Lead the development of our patient advocacy strategy, overseeing initiatives that embed patient voices across our organization. Partner with various teams to enhance patient outcomes and drive effect...
5 days ago
Associate Director, Scientific Affairs
$110K - $130K *
Drive educational innovation and scientific writing excellence while developing impactful grant proposals and content in a collaborative remote environment, supporting healthcare professional learning...
2 weeks ago
Associate Director, Clinical Operations
$179K - $205K *
Take ownership of clinical trial operations, ensuring execution within budget and compliance. Lead cross-functional teams, manage timelines, develop SOPs, and mentor staff to deliver results and maint...
5 days ago
US National Account Manager, Dealer Sales
$153K - $205K *
Collaborate with dealers to drive sales success by executing strategic plans, managing relationships, and ensuring compliance. Leverage cross-functional teams to meet revenue goals and enhance partner...
3 days ago
Senior Director, Customer Lifecycle Marketing - Usage & Engagement
$192K - $235K *
Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...
3 weeks ago
Director, 340B Pharmacy Operations (Remote)
$125K - $150K *
Drive operational excellence in 340B Pharmacy Programs. Lead compliance, manage onboarding, and optimize workflows while ensuring financial accuracy and adherence to regulations across various health...
3 weeks ago
$95K - $115K *
Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...
2 weeks ago
Brand Sales Director (West Region) - US Remote
$110K *
Join a dynamic team to accelerate revenue growth through innovative digital advertising solutions, building enduring partnerships and driving results for diverse brands. Utilize your expertise in sale...
1 week ago
Sr Project Manager - Integrated Packaging Systems
$100K - $120K *
Manage integrated production system projects, guiding cross-functional teams to deliver on financial projections while ensuring quality and timely completion, fostering strong client relationships thr...
3 weeks ago
Dir of US Govt Affairs-Federal
$130K - $290K *
Drive transformative federal government affairs by shaping public policy strategies, engaging with key stakeholders, and leading advocacy initiatives that support growth across diverse business sector...
3 weeks ago
$140K - $165K *
Elevate procurement excellence by leading a dynamic team in sourcing, negotiating, and managing supplier contracts. Drive strategic initiatives across multiple client sectors while mentoring talent an...
Reposted 2 weeks ago
$113K - $158K *
Grow your career by shaping enterprise networking solutions that drive success. Collaborate with sales teams to optimize demand generation, engage with customers, and deliver innovative strategies tha...
Reposted 3 weeks ago
$100K - $120K *
Elevate product success by collaborating with teams to define, develop, and enhance software solutions, ensuring alignment with stakeholder needs and market demands throughout the product lifecycle...
1 month ago
Technical Delivery Manager, Enterprise Data Management
$114K - $170K *
Lead the charge in delivering complex technology initiatives by coordinating cross-team efforts and ensuring alignment with business objectives, resulting in successful enterprise outcomes and streaml...
Reposted 4 days ago
Senior Manager, Office of the CSO
$185K - $202K *
Join a dynamic team that builds a trusted security advisor function to enhance enterprise sales. Collaborate with cross-functional teams and drive innovation in security operations, ensuring effective...
1 week ago
Director of Production Engineering
$220K - $265K *
Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...
4 days ago
Program Manager, Solution Innovation
$93K - $187K *
Transform concepts into actionable innovation solutions by managing the complete program lifecycle, ensuring governance, documentation, and stakeholder alignment to drive successful product strategies...
4 days ago
$158K - $210K *
Drive sales excellence by leading and mentoring a high-performance team of Enterprise Sales Executives to achieve business growth through strategic initiatives and strong customer relationships...
Reposted 3 days ago
Director/Head of Fleet Vehicle Procurement & Strategic Sourcing
$150K - $180K *
Champion the entire vehicle sourcing lifecycle, owning strategic OEM negotiation, and ensuring timely delivery aligned with market demands. Leverage data-driven insights to optimize fleet performance...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.