Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$110K - $140K *

Lead and manage the delivery of pharmaceutical data solutions, driving successful project execution and client satisfaction through robust project management and analytics across data aggregation and...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$62K - $112K *

Grow your career with a dynamic role focused on driving sales and building relationships in the retail environment. You will enhance brand visibility, implement sales training, and collaborate to maxi...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$62K - $112K *

Transform your career by driving sales performance and maximizing revenue through strong relationships with retailers. Contribute to enhanced brand visibility and customer activation within the retail...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$103K - $115K *

Take ownership of client relationships by effectively managing multiple projects and ensuring project goals are met. Leverage your leadership skills in a dynamic environment to drive client satisfacti...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$90K - $115K *

Pioneer strategic project management in complex legal settlements. Lead teams, enhance processes, and manage client relationships while ensuring compliance with project deliverables, budgets, and qual...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$100K - $120K *

Join us to lead client relationships by managing eDiscovery projects effectively. You'll ensure satisfaction through coordination and clear communication while overseeing multiple projects in a fast-p...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Legal & Accounting

$117K - $160K *

Lead the charge in enterprise growth and institutional partnerships within North America Higher Education, developing strategic engagement initiatives that enhance market presence and drive revenue ac...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Education, Government & Non-Profit

$85K - $133K *

Transform your career by providing key support for high-resolution mass spectrometry systems. You'll install, maintain, and troubleshoot equipment, ensuring customer satisfaction through expert diagno...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Empower recruitment excellence by leading talent acquisition strategies, optimizing processes, and driving innovation. Collaborate across functions to enhance branding, deliver insights, and develop d...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Staffing

$79K - $130K *

Lead the charge in delivering exceptional field service and support, enhancing equipment installations, maintaining customer relationships, and driving technical excellence in a challenging biotech en...

US-AnywhereRemote

Reposted today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$114K - $120K *

Lead a dynamic sales team focused on driving growth and achieving revenue goals. Enhance performance through strategic planning, collaboration, and effective coaching. Build and maintain strong custom...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$266K - $344K *

Join a dynamic team to manage mid-market accounts, drive growth, and enhance customer satisfaction through effective sales strategies and collaboration. Your role will impact sales cycles and accelera...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$150K - $175K *

Join a team that's transforming airport operations through technology integration. Oversee strategic partnerships, drive revenue growth, and ensure compliance while enhancing multimodal mobility hubs...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$78K - $140K *

Grow your career with a strategic leader in national account development, driving category growth and optimizing pricing, inventory, and cross-functional initiatives. Collaborate with teams to enhance...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$147K - $189K *

Optimize global product strategy for Dispenser & Payment Terminal assets, ensuring innovation and profitability through cross-team collaboration, market analysis, and customer engagement to enhance us...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $130K *

Champion data-driven strategies and lead a team in enhancing operational efficiencies and health outcomes through advanced analytics. Collaborate cross-functionally to develop and implement innovative...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$194K - $361K *

Elevate your career by leading strategic pricing and channel strategies to optimize customer value and business growth while collaborating across teams in a dynamic, remote environment. Drive innovati...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $182K *

Transform sales performance by leading a dedicated team to achieve revenue and strategic goals in cutting-edge Life Sciences. Drive innovation through effective resource planning, collaboration, and t...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$80K - $120K *

Accelerate progress at our sales team by building trusted customer relationships, driving growth, and providing technical support to optimize product applications in various markets while ensuring cus...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$104K - $183K *

Drive customer success by fostering strong partnerships and optimizing value realization. Champion cross-functional collaboration to enhance enterprise customer engagement and develop tailored success...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$123K - $162K *

Grow your career with a leading bioprocessing organization, driving commercial growth and strategic partnerships in life sciences. Leverage your expertise to enhance purification solutions and cultiva...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Optimize business operations by leading financial strategies and talent development. This role focuses on driving margin, enhancing efficiencies, and establishing internal controls while providing com...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Optimize operational strategies to enhance profitability and talent development. Drive budgeting, compensation planning, and compliance while ensuring all business units receive effective financial su...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$130K - $140K *

Champion the development of impactful medical content and strategy, leading a team to drive excellence in scientific communication. Partner cross-functionally to enhance client relationships and ensur...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$90K - $120K *

Champion operational excellence by leading a multi-site portfolio of 60 properties. Guide and develop regional teams, ensuring high performance, exceptional customer experiences, and strategic growth...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Real Estate & Construction

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.