Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Acera Territory Director - Knoxville, TN
$95K *
Unlock growth as you manage sales and relationships in a defined territory, executing business plans, engaging with clients, and ensuring superior support for medical devices, all while meeting revenu...
6 days ago
Service Sales Manager, Northwest
$135K - $210K *
Join a team that's driving sales success in a dynamic environment. Lead initiatives for growth, enhance strategies, and foster key relationships, while managing a dedicated sales team in the Northwest...
5 days ago
Director of Sales - Mid Market
$110K - $130K *
Accelerate growth by leading a dynamic sales organization focused on the Mid-Market segment. Drive strategic initiatives, optimize performance, and foster a high-accountability culture while exceeding...
1 week ago
Senior Global Sales Director, Global Enterprise & Transient (Remote)
$150K - $180K *
Champion innovative sales strategies in a remote role, leading a dedicated team to expand market share in business travel and extended stay sectors. Drive strategic partnerships and initiatives that e...
6 days ago
$175K - $215K *
Join as a strategic partner in evaluating and approving complex commercial deals. Utilize your expertise to educate sales teams, analyze transactions, and streamline processes, ensuring alignment with...
2 weeks ago
$120K - $145K *
Lead the charge in transforming employee support services through strategic oversight, operational excellence, and high-performing team development. Collaborate cross-functionally to deliver outstandi...
3 weeks ago
Senior Product Manager DIG - Remote
$63K - $107K *
Lead the advancement of marketing technology platforms to enhance consumer experiences. Collaborate with stakeholders to drive operational efficiency, implement solutions, and continuously improve met...
1 week ago
Account Director, CRO Partnerships
$110K - $130K *
Join a team that's focused on developing strategic client partnerships in the CRO sector. Lead client engagements, drive account growth, and collaborate with internal teams to enhance our solutions, e...
Reposted yesterday
VP Technical Account Management
$175K - $210K *
Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...
3 weeks ago
Director, Product Management (Institutional Solutions)
$120K - $160K *
Empower innovative enterprise solutions as you define product strategies, lead cross-functional teams, and leverage technology to enhance professional learning offerings in a fast-paced, collaborative...
Reposted 1 week ago
$110K - $130K *
Accelerate progress at building strategic partnerships and driving revenue growth by leveraging extensive expertise in fluid power and industrial distribution. Collaborate with key distributors to cul...
3 weeks ago
Senior Manager, User Experience
$156K - $195K *
Transform user experiences by leading a talented UX team, ensuring design is research-driven and aligned with business goals. Engage in executive discussions to advocate for customer-centric solutions...
3 weeks ago
$90K - $135K *
Reimagine IT management by leading Spectrum ERP initiatives, ensuring seamless support, optimization, and integration across finance and operations. Join us to enhance collaboration and drive innovati...
1 month ago
$101K - $139K *
Take ownership of product data integrity and governance throughout its lifecycle, ensuring accuracy from new product introduction to end-of-life. Collaborate cross-functionally to enhance configurator...
6 days ago
$95K - $130K *
Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...
2 weeks ago
Associate Director, Quality Assurance
$142K - $224K *
Lead quality engineering and assurance for medical devices, ensuring compliance with regulations and industry standards while collaborating across teams to achieve quality goals and support product de...
Reposted 2 days ago
Director, Distribution Center Maintenance & Asset Reliability (Remote Eligible)
$187K - $213K *
Lead, develop, and implement maintenance strategies for distribution centers, ensuring safe and cost-efficient operations. Optimize asset performance, guide capital projects, and manage a team to achi...
1 week ago
$120K - $140K *
Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...
6 days ago
$150K - $170K *
Lead the charge in building an innovative AI and data services practice, driving client engagement and operational excellence while managing service delivery and team performance to achieve impactful...
2 weeks ago
Director, Product Management, Data
$197K - $313K *
Transform the data landscape by leading strategic initiatives, enhancing data quality, and driving innovation in analytics to enable proactive decision-making and growth across the organization...
4 days ago
$90K - $102K *
Elevate market performance by driving sales activation and building strategic relationships with distributors and key accounts. Collaborate closely to execute initiatives and ensure brand growth throu...
1 week ago
$180K - $220K *
Join a high-impact global marketing team to shape brand strategy, drive revenue growth, and lead innovative campaigns. Partner with executives to strengthen market influence in AI and automotive techn...
Reposted 4 days ago
$120K - $180K *
Transform your career by leading a video investment team, creating innovative, data-driven strategies that exceed client goals. Collaborate with media partners and mentor a high-performing team in a f...
1 week ago
$80K - $95K *
Join us to lead quality reviews and ensure compliance in premium audit processes, utilizing your expertise in data analytics and team training to enhance service delivery and optimize operational effi...
3 weeks ago
Associate Director, Compliance, Investigations & Monitoring
$170K - $210K *
Lead the execution and enhancement of compliance investigations and monitoring programs, ensuring consistent and effective handling of compliance matters, driving a culture of ethics and accountabilit...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.