Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Manager, Field Force Enablement
$120K - $150K *
Partner with us to enhance field force capabilities by leveraging training, tools, and data-driven insights that drive productivity and effective customer engagement across the North American market f...
5 days ago
$90K - $120K *
Help us drive financial integrity and operational excellence while leading a team of accounting professionals. You will ensure accurate financial reporting, robust controls, and collaborative support...
Reposted 2 weeks ago
Account Director Department of War
$190K - $240K *
Transform client relationships by managing delivery excellence and driving growth through strategic leadership and mentoring. Leverage expertise in IT and the Federal marketplace to achieve organizati...
1 week ago
$80K - $110K *
Shape the future of enterprise project management by effectively leading multiple mid to large-scale projects. Ensure seamless implementation and exceptional client satisfaction within a fast-paced te...
2 weeks ago
Senior/Commercial Pricing and Contracting Manager, Market Access
$121K - $190K *
Join a team that's dedicated to optimizing pricing and contract management. This role involves collaborating with various internal departments to ensure efficient contract administration and complianc...
Today
$79K - $127K *
Advance your career by managing pharmacy contracts, leading negotiations, and collaborating with stakeholders to enhance value and minimize risks within a strategic contracting framework for pharmacy...
2 weeks ago
Director Environmental Compliance
$153K - $195K *
Accelerate environmental excellence by leading corporate compliance initiatives, overseeing programs and operations, and fostering partnerships to meet regulatory standards while driving sustainabilit...
1 week ago
Senior Product Manager, Horizon
$100K - $150K *
Shape the future of higher education financial services by driving product strategy and execution for an innovative payment platform. Collaborate with cross-functional teams to deliver AI-driven solut...
5 days ago
Director SnackFutures Ventures
$142K - $235K *
Drive investment strategies and execute deals in early-stage companies, fostering competitive advantage. Collaborate with cross-functional teams and manage portfolio success to align with corporate gr...
6 days ago
Director, Field Medical Readiness and Enablement
$192K - $302K *
Lead and innovate as a key member of the US Field Medical team. Enhance engagement standards and drive operational excellence through training programs, strategic frameworks, and collaborative efforts...
1 week ago
Director Strategic Partner Execution Management
$152K - $202K *
Contribute to strategic partner success by leading a high-performing team, defining operational frameworks, and driving impactful performance initiatives for complex partner ecosystems to achieve reve...
3 days ago
Sr. Director & Head of Architecture
$220K - $276K *
Innovate at the forefront of technology by leading the architectural vision for our AI-driven platforms. Collaborate with cross-functional teams to deliver scalable, secure, and customer-centric solut...
3 weeks ago
Senior Business Development Mgr - East Region
$80K - $120K *
Take ownership of strategic business growth initiatives, developing and nurturing partnerships to drive revenue expansion. Leverage your expertise to elevate key relationships within the logistics ind...
Reposted 3 days ago
$90K - $100K *
Accelerate progress at managing supplier contracts and documentation. Lead a dynamic team to ensure service agreements meet internal and client standards, enhancing contract quality management and ope...
2 weeks ago
$120K - $180K *
Drive your career with a strategic sales leadership role to generate revenue growth. Lead a high-performing enterprise sales team while developing relationships with industry leaders and managing end...
1 week ago
District Sales Manager (Western Region) - Ventrac
$95K - $125K *
Redefine dealership growth by fostering relationships and driving Ventrac's sales strategy in a remote capacity, ensuring robust dealer support and a commitment to exceptional customer service and mar...
6 days ago
Senior Director, US HCP Marketing and Omnichannel, Obesity and Related Conditions
$220K - $298K *
Shape the future of obesity marketing by leading omnichannel strategies and HCP engagement across various touchpoints. Oversee impactful campaigns, build a high-performing team, and drive commercial g...
1 week ago
Executive Director, PMO Operations
$126K - $188K *
Oversee the Enterprise Project/Portfolio Management Office operations, leading a skilled team to enhance project management processes, compliance, and reporting while supporting strategic IT initiativ...
3 days ago
Associate Director, US Pharma Payer Marketing
$142K - $224K *
Champion market access strategies and execution for Enlicitide launch. Collaborate across functions to ensure strong payer access, communication of value, and achieve patient access objectives. Monito...
Reposted 1 week ago
District Manager, Pain - Houston
$148K - $222K *
Join a team that's committed to driving sales performance and executing strategies to exceed business objectives. Foster customer relationships and develop talent in a dynamic environment focused on g...
1 week ago
Senior Director-MSL-Dermatology East
$195K - $314K *
Transform the future of healthcare by leading a high-performing MSL team, driving strategic initiatives, and fostering partnerships with medical and commercial teams to enhance medical engagement and...
Yesterday
Director, National Partner Technical Manager
$182K - $319K *
Lead the charge in advancing a strategic partner organization, engaging with executives to elevate technology solutions. Collaborate across teams to drive success, ensuring alignment with revenue goal...
3 days ago
Managing Director- 401K Relationship Manager
$79K - $153K *
Oversee a portfolio of defined contribution plans, build client relationships, manage issues, and provide strategic solutions as a trusted advisor, ensuring optimal service and satisfaction for Plan S...
1 week ago
$95K *
Lead the charge in developing a high-performing SDR team focused on outbound prospecting. Drive accountability, enhance cold-calling techniques, and ensure quality pipeline development through strong...
2 days ago
Technical Product Owner (Data & AI)
$90K - $130K *
Join a team that drives data platform innovation and product delivery, aligning product strategy with execution. Collaborate with stakeholders to define requirements, lead agile sprints, and ensure da...
Reposted today
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.