Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$95K *

Unlock growth as you manage sales and relationships in a defined territory, executing business plans, engaging with clients, and ensuring superior support for medical devices, all while meeting revenu...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$135K - $210K *

Join a team that's driving sales success in a dynamic environment. Lead initiatives for growth, enhance strategies, and foster key relationships, while managing a dedicated sales team in the Northwest...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$110K - $130K *

Accelerate growth by leading a dynamic sales organization focused on the Mid-Market segment. Drive strategic initiatives, optimize performance, and foster a high-accountability culture while exceeding...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Champion innovative sales strategies in a remote role, leading a dedicated team to expand market share in business travel and extended stay sectors. Drive strategic partnerships and initiatives that e...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$175K - $215K *

Join as a strategic partner in evaluating and approving complex commercial deals. Utilize your expertise to educate sales teams, analyze transactions, and streamline processes, ensuring alignment with...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $145K *

Lead the charge in transforming employee support services through strategic oversight, operational excellence, and high-performing team development. Collaborate cross-functionally to deliver outstandi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$63K - $107K *

Lead the advancement of marketing technology platforms to enhance consumer experiences. Collaborate with stakeholders to drive operational efficiency, implement solutions, and continuously improve met...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Join a team that's focused on developing strategic client partnerships in the CRO sector. Lead client engagements, drive account growth, and collaborate with internal teams to enhance our solutions, e...

US-AnywhereRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $210K *

Champion the growth of a global post-sale technical engagement team, ensuring customer success and measurable value through strong relationships and innovative strategies, while defining processes tha...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$120K - $160K *

Empower innovative enterprise solutions as you define product strategies, lead cross-functional teams, and leverage technology to enhance professional learning offerings in a fast-paced, collaborative...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Accelerate progress at building strategic partnerships and driving revenue growth by leveraging extensive expertise in fluid power and industrial distribution. Collaborate with key distributors to cul...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$156K - $195K *

Transform user experiences by leading a talented UX team, ensuring design is research-driven and aligned with business goals. Engage in executive discussions to advocate for customer-centric solutions...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$90K - $135K *

Reimagine IT management by leading Spectrum ERP initiatives, ensuring seamless support, optimization, and integration across finance and operations. Join us to enhance collaboration and drive innovati...

US-AnywhereRemote

1 month ago

  •   5 - 7 years exp.  •   Information Technology

$101K - $139K *

Take ownership of product data integrity and governance throughout its lifecycle, ensuring accuracy from new product introduction to end-of-life. Collaborate cross-functionally to enhance configurator...

US-AnywhereRemote

6 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$95K - $130K *

Unlock potential by leading on-site installation efforts, ensuring safety, quality, and efficiency in high-impact projects while coordinating with various stakeholders to meet schedule and execution s...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$142K - $224K *

Lead quality engineering and assurance for medical devices, ensuring compliance with regulations and industry standards while collaborating across teams to achieve quality goals and support product de...

US-AnywhereRemote

Reposted 2 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$187K - $213K *

Lead, develop, and implement maintenance strategies for distribution centers, ensuring safe and cost-efficient operations. Optimize asset performance, guide capital projects, and manage a team to achi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Transportation

$120K - $140K *

Support client success by building strategic relationships, ensuring alignment, and driving value realization. Collaborate with cross-functional teams to enhance outcomes for major stakeholders across...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $170K *

Lead the charge in building an innovative AI and data services practice, driving client engagement and operational excellence while managing service delivery and team performance to achieve impactful...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$197K - $313K *

Transform the data landscape by leading strategic initiatives, enhancing data quality, and driving innovation in analytics to enable proactive decision-making and growth across the organization...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $102K *

Elevate market performance by driving sales activation and building strategic relationships with distributors and key accounts. Collaborate closely to execute initiatives and ensure brand growth throu...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Food & Beverages

$180K - $220K *

Join a high-impact global marketing team to shape brand strategy, drive revenue growth, and lead innovative campaigns. Partner with executives to strengthen market influence in AI and automotive techn...

US-AnywhereRemote

Reposted 4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $180K *

Transform your career by leading a video investment team, creating innovative, data-driven strategies that exceed client goals. Collaborate with media partners and mentor a high-performing team in a f...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Media

$80K - $95K *

Join us to lead quality reviews and ensure compliance in premium audit processes, utilizing your expertise in data analytics and team training to enhance service delivery and optimize operational effi...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $210K *

Lead the execution and enhancement of compliance investigations and monitoring programs, ensuring consistent and effective handling of compliance matters, driving a culture of ethics and accountabilit...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.