Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$253K - $342K *
Transform sales strategies by leading global compensation and planning initiatives, driving revenue growth, and enhancing seller productivity through data-driven decision-making. Collaborate with cros...
3 weeks ago
$160K - $200K *
Transform the sales compensation landscape by leading global strategies that align incentives and optimize performance across diverse market routes. Collaborate with leadership to ensure programs driv...
3 weeks ago
Director, B2B / Enterprise Growth Marketing
$150K - $180K *
Transform enterprise marketing by establishing and leading account-based initiatives, driving growth through strategic sales enablement and targeted campaigns that enhance client engagement across mul...
2 days ago
$110K - $130K *
Join us to drive product innovation and market entry for electrical power solutions, collaborating with cross-functional teams to identify opportunities and respond to customer needs while optimizing...
2 weeks ago
Business Consultant- Customer Service Optimization (Remote)
$88K - $176K *
Elevate your career by leveraging your expertise to design, launch, and implement strategic programs that address emerging healthcare challenges while collaborating across teams to optimize business o...
5 days ago
$90K - $110K *
Empower your career by leading multi-restaurant operations, enhancing guest experiences, driving revenue growth, and mentoring teams in the Tennessee market. Shape strategic initiatives and foster a c...
3 weeks ago
Project Manager, Enterprise Accounts
$80K - $95K *
Shape the future of project management by leading cross-functional teams in delivering successful campaigns. Foster collaboration across strategic planning, media buying, and creative development whil...
2 weeks ago
$110K - $130K *
Join a team that's shaping the future of specialty ingredients by leading growth initiatives, managing large CPG accounts, and driving new business development in a dynamic, high-impact role that conn...
6 days ago
Supervisory Patent Examiner - TC3700
$125K - $150K *
Join as a Supervisory Patent Examiner, driving process innovation and examining patents. Lead a dynamic team, influence new examination methodologies, and evaluate emerging technologies to streamline...
1 week ago
$150K - $180K *
Advance organizational growth by leading financial strategy, planning, and analytics. Collaborate with executive leaders to translate data into insights, enhance business performance, and drive inform...
2 weeks ago
$115K - $145K *
Shape the future of claims management by leading a team of adjusters, ensuring regulatory compliance, and optimizing processes for complex Master Policy TLL and Contents Claims. Drive department effic...
2 weeks ago
Senior Director/ (Executive Director) US Business Operations and Analytics
$175K - $210K *
Reimagine strategic operations by leading US business initiatives, ensuring seamless integration of financial, brand, and performance metrics. Drive collaboration across functions to optimize efficien...
3 days ago
On-Site Distribution Center Manager
$80K - $95K *
Unlock operational excellence as the vital link between logistics and store performance, driving accountability and optimizing delivery processes to ensure seamless service and efficiency within the d...
3 days ago
Acera Senior Account Executive - Honolulu, HI
$95K *
Advance your career by managing sales for innovative medical solutions, driving revenue growth through strong client relationships and strategic planning while ensuring compliance and superior service...
2 weeks ago
Director, Engineering - Release Engineering, DevOps & SRE
$150K - $180K *
Shape the future of software engineering by leading Release Engineering, SecDevOps, and SRE functions. Define processes and strategy to improve reliability and velocity in a global team, ensuring soft...
3 weeks ago
Senior Director Analyst, AI Data Management, Remote North America
$172K - $202K *
Join a team of thought leaders as a Senior Director to craft impactful research on Master Data Management, guiding clients through analytical insights and strategic recommendations to tackle their cha...
Reposted 1 week ago
$162K - $287K *
Develop go-to-market strategies that drive product success through creative insights and analytical rigor. Collaborate across teams to enhance brand messaging, analyze performance data, and optimize i...
2 weeks ago
$173K - $240K *
Lead and innovate the full events portfolio, driving engaging experiences that elevate brand visibility while ensuring measurable growth across various product lines and audience types...
3 weeks ago
Operations Implementation Manager
$95K - $106K *
Unlock success by managing complex operations for merchant onboarding, ensuring tailored solutions and a premier experience while collaborating cross-functionally to enhance fulfillment processes and...
Reposted yesterday
Senior Director, Solutions Consulting
$160K - $200K *
Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...
1 week ago
Business Strategy Director - Services
$197K - $315K *
Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...
2 weeks ago
AWC North American Regional Marketing Director - Remote
$211K - $290K *
Join us to lead marketing strategy and execution in North America, driving growth and customer engagement for Advanced Wound Care. Collaborate cross-functionally to enhance market penetration and opti...
1 week ago
US Associate Regional Process Leader, GBS - R2R
$99K - $155K *
Empower regional performance through effective R2R process oversight, ensuring high-quality service delivery and alignment with global standards while managing cross-functional teams and stakeholder r...
Reposted 2 weeks ago
Principal, Technical Business Solutions
$120K - $140K *
Champion project success by leading business analysis activities, collaborating with cross-functional teams, and delivering effective solutions that meet organizational goals within a dynamic project...
1 week ago
Technical Customer Success / Customer Program Manager
$100K - $120K *
Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.