Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Solutions Consulting
$160K - $200K *
Reimagine customer engagement by leading initiatives that enhance service delivery and optimize operational processes. This role spans cross-functional teams and drives impactful strategies for increa...
1 week ago
Business Strategy Director - Services
$197K - $315K *
Reimagine enterprise business strategies by driving transformational engagements with C-level customers. Leverage your expertise to craft innovative roadmaps and ensure sustained success through deep...
2 weeks ago
AWC North American Regional Marketing Director - Remote
$211K - $290K *
Join us to lead marketing strategy and execution in North America, driving growth and customer engagement for Advanced Wound Care. Collaborate cross-functionally to enhance market penetration and opti...
1 week ago
US Associate Regional Process Leader, GBS - R2R
$99K - $155K *
Empower regional performance through effective R2R process oversight, ensuring high-quality service delivery and alignment with global standards while managing cross-functional teams and stakeholder r...
Reposted 2 weeks ago
Principal, Technical Business Solutions
$120K - $140K *
Champion project success by leading business analysis activities, collaborating with cross-functional teams, and delivering effective solutions that meet organizational goals within a dynamic project...
1 week ago
Technical Customer Success / Customer Program Manager
$100K - $120K *
Lead customer success programs from onboarding to adoption, ensuring smooth collaboration among engineering, product, and client teams. Drive accountability, maintain clarity, and deliver measurable v...
3 weeks ago
Senior Director, Institutional Loan Servicing
$145K - $165K *
Lead the charge in enhancing institutional loan servicing strategies, overseeing collections, and improving repayment outcomes by fostering collaboration across departments and utilizing data-driven i...
3 days ago
Power Transformer Sr Sales Mgr. PSS (Product Sales Specialist
$108K - $181K *
Drive profitable growth by shaping commercial strategies and leading sales agreements in the Power Transformer market. Engage with customers and leverage expertise to enhance collaboration and busines...
Reposted 2 weeks ago
$71K - $113K *
Join a team that champions healthcare innovation by engaging pharmacies and medical groups. Utilize your skills in account management and clinical insights to enhance public health outcomes and build...
2 days ago
Vice President, Procurement Operations, Global
$270K - $290K *
Elevate global procurement operations by managing supplier performance and optimizing service delivery models in mission-critical environments, ensuring strategic alignment with operational expectatio...
3 weeks ago
$160K - $200K *
Join an innovative team to drive strategic sales in the Google Cloud enterprise sector, focusing on high-impact consulting engagements and building executive relationships to transform business challe...
2 weeks ago
Senior Director, Customer Success
$255K - $300K *
Optimize the Enterprise Customer Success team across AMER, enhancing customer retention, satisfaction, and outcomes for large global clients while driving strategy in collaboration with cross-function...
2 weeks ago
Director, MSL Lead, Oncology West
$199K - $249K *
Help us drive medical strategies in oncology by leading and mentoring a dedicated Field MSL team, fostering key opinion leader relationships, and collaborating cross-functionally to achieve clinical a...
Reposted 1 week ago
Senior Strategic Customer Success Manager
$110K - $130K *
Join a team that's dedicated to driving success for key customers by managing relationships, developing outcome-focused strategies, and ensuring alignment on business goals while enhancing overall cus...
Reposted 1 week ago
Senior Project Manager, Technology
$110K - $130K *
Oversee the execution of IT projects, ensuring delivery aligns with scope, budget, and timelines. Foster collaboration between business and technical teams, while maintaining visibility of project sta...
2 weeks ago
Director, Business Development - New England Market
$150K - $180K *
Transform your career as you drive new logo acquisition and foster strategic relationships with enterprise clients. Leverage technology insights to position solutions that address client needs and gen...
1 week ago
$110K - $130K *
Partner with us to enhance financial performance across a multinational division by leveraging analytical insights, fostering best practices, and providing strategic guidance to achieve operational ex...
1 week ago
Senior Director, Client Partner (FINANCIAL SERVICES)
$175K - $210K *
Advance your career by creating impactful business strategies for diverse financial clients. Drive transformation and engagement through technology as a Consultative Account Manager serving regional a...
3 weeks ago
$175K - $225K *
Lead the charge in underwriting complex pharmacy benefit deals, optimizing pricing strategies with cross-functional teams. Leverage automation and insights to enhance underwriting capabilities while m...
1 week ago
Account Partner Director - Retail Professional Services
$182K - $244K *
Champion the success of retail accounts by leading Salesforce Professional Services, driving strategic engagements, and maximizing value through deep industry knowledge and executive relationships...
6 days ago
Vice President, CBUSA Operations
$191K - $290K *
Lead the charge in driving strategic alignment and operational excellence for a key division focused on enhancing buying power and creating value for members in the homebuilding industry. Innovate to...
3 days ago
$90K - $110K *
Innovate as you lead complex project implementations for public safety clients, coordinating cross-functional teams while managing scope, budget, and risks to ensure successful project deliveries from...
Reposted 3 weeks ago
Project Manager - Power Solutions
$110K - $144K *
Champion project excellence by managing power solutions from RFP to closeout. Leverage communication and technical skills to ensure project objectives are met, driving safety, quality, and innovation...
4 days ago
$80K - $95K *
Oversee claims operations by managing worker's compensation, auto, and property claims. Ensure compliance, monitor liabilities, and provide insights to leadership, enhancing processing efficiencies an...
3 weeks ago
Director, Commercial Strategy & Programs (Emerging Businesses).
$163K - $371K *
Join us to drive scalable growth by operationalizing commercial strategies for emerging businesses. Your leadership will align cross-functional teams and transform innovative ideas into executable sal...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.