Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$130K - $260K *

Lead the charge in enhancing member retention through strategic insights, data-driven decision making, and cross-functional collaboration, ensuring a seamless renewal journey that boosts membership lo...

US-AnywhereRemote

Reposted yesterday

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$135K - $155K *

Shape the future of healthcare solutions by driving product definitions, collaborating with cross-functional teams, and enhancing pharmacy operations. Leverage deep domain knowledge to translate busin...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$120K - $145K *

Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...

US-AnywhereRemote

Reposted 2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$100K - $125K *

Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Consumer Technology

$100K - $150K *

Drive customer engagement and growth as a results-oriented Account Manager, collaborating with key stakeholders to deliver tailored automation solutions and exceed profitability goals while ensuring l...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Technical Services

$151K - $196K *

Drive the integrity and compliance of financial reporting in a high-impact leadership role, overseeing accurate financial statement preparation and ensuring adherence to US GAAP for a dynamic, omnicha...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $110K *

Optimize patient access and reimbursement processes while educating healthcare providers, coordinating efforts with cross-functional teams, and enhancing workflow solutions in the cardiovascular thera...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Lead the charge in supplier performance and quality for data center builds, driving accountability and excellence through robust management frameworks and cross-functional leadership, while ensuring a...

US-AnywhereRemote

Today

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Drive legal strategy by managing litigation, regulatory inquiries, and privacy frameworks. Collaborate closely with cross-functional teams while leveraging AI to enhance efficiency. Own projects with...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$180K - $210K *

Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Business Services

$120K - $140K *

Champion organizational effectiveness by driving strategic HR initiatives and fostering collaboration. Utilize extensive HR expertise to resolve complex issues and create impactful solutions for busin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Business Services

$150K - $180K *

Join a dynamic sales team as you drive new business growth by targeting health plans, employers, and healthcare systems. Leverage expertise in complex negotiations to develop tailored solutions and ex...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$150K - $180K *

Lead the charge in advancing quality assurance for cutting-edge radiopharmaceuticals. Oversee development quality, regulatory compliance, and team leadership, ensuring alignment with GMP and enhancing...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$65K - $108K *

Lead strategic sales initiatives to expand market share and drive growth. Collaborate with cross-functional teams, enhance customer engagement, and achieve regional sales targets by leveraging your ex...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$125K - $150K *

Drive quality excellence across Life Sciences labs by implementing and improving Quality Systems that align with regulatory standards. Lead Quality Managers to ensure compliance and elevate data integ...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Drive new business growth within enterprise accounts while building trusted relationships with C-level executives in the utilities and energy sector. Collaborate with teams to create tailored solution...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$125K - $160K *

Lead the charge in digital brand strategy, overseeing email marketing, online reputation, and social media engagement to enhance customer experience and brand consistency across all digital channels...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$110K - $130K *

Lead a high-performing sales team to drive revenue growth within the Chiropractic segment by developing strategic initiatives, optimizing sales processes, and fostering a culture of accountability and...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$100K - $120K *

Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...

US-AnywhereRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$150K - $180K *

Collaborate to lead transformative HR technology initiatives, optimizing data-driven strategies and enhancing employee experiences while developing an integrated, scalable digital environment across e...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$175K - $190K *

Lead strategic initiatives to drive growth by cultivating relationships with the Consultant community. Collaborate with sales and marketing to maximize opportunities, translating complex industry insi...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Business Services

$157K - $212K *

Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $130K *

Lead the charge in implementing customer solutions, optimizing operations, and driving continuous improvement initiatives. Partner across functions to ensure high performance and customer satisfaction...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Empower engineering excellence by leading a growing team to deliver high-quality software solutions while fostering collaboration across teams and ensuring operational scalability...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Information Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.