Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
(USA) Senior Director, Member Alliances and Services
$130K - $260K *
Lead the charge in enhancing member retention through strategic insights, data-driven decision making, and cross-functional collaboration, ensuring a seamless renewal journey that boosts membership lo...
Reposted yesterday
Senior Technical Product Owner
$135K - $155K *
Shape the future of healthcare solutions by driving product definitions, collaborating with cross-functional teams, and enhancing pharmacy operations. Leverage deep domain knowledge to translate busin...
1 week ago
Senior Product Manager - Healthcare
$120K - $145K *
Shape the future of healthcare supply chains by owning product lifecycle, engaging cross-functional teams, and driving impactful market strategies. Your expertise will directly influence how organizat...
Reposted 2 weeks ago
$100K - $125K *
Unlock potential by driving product enhancements and aligning strategies with customer needs. Collaborate with technical teams to evaluate new ideas, ensure timely resolutions, and foster growth in ou...
1 month ago
$100K - $150K *
Drive customer engagement and growth as a results-oriented Account Manager, collaborating with key stakeholders to deliver tailored automation solutions and exceed profitability goals while ensuring l...
5 days ago
$151K - $196K *
Drive the integrity and compliance of financial reporting in a high-impact leadership role, overseeing accurate financial statement preparation and ensuring adherence to US GAAP for a dynamic, omnicha...
Reposted 3 weeks ago
Access & Reimbursement Manager
$90K - $110K *
Optimize patient access and reimbursement processes while educating healthcare providers, coordinating efforts with cross-functional teams, and enhancing workflow solutions in the cardiovascular thera...
Today
Director, Supplier Performance & Quality
$150K - $180K *
Lead the charge in supplier performance and quality for data center builds, driving accountability and excellence through robust management frameworks and cross-functional leadership, while ensuring a...
Today
Director, Litigation and Regulatory
$150K - $180K *
Drive legal strategy by managing litigation, regulatory inquiries, and privacy frameworks. Collaborate closely with cross-functional teams while leveraging AI to enhance efficiency. Own projects with...
4 days ago
$180K - $210K *
Manage global payroll operations across 18 countries, ensuring accurate, compliant processing while enhancing employee experience. Collaborate cross-functionally to drive payroll strategy, automation...
1 week ago
$120K - $140K *
Champion organizational effectiveness by driving strategic HR initiatives and fostering collaboration. Utilize extensive HR expertise to resolve complex issues and create impactful solutions for busin...
2 weeks ago
Director of Sales - MDLIVE - Remote
$150K - $180K *
Join a dynamic sales team as you drive new business growth by targeting health plans, employers, and healthcare systems. Leverage expertise in complex negotiations to develop tailored solutions and ex...
3 weeks ago
$150K - $180K *
Drive your career forward as you lead corporate technology operations, championing IT strategy, automation, and AI integration to enhance productivity and efficiency across all functions within the or...
Today
Director, Product Development Quality
$150K - $180K *
Lead the charge in advancing quality assurance for cutting-edge radiopharmaceuticals. Oversee development quality, regulatory compliance, and team leadership, ensuring alignment with GMP and enhancing...
3 weeks ago
$65K - $108K *
Lead strategic sales initiatives to expand market share and drive growth. Collaborate with cross-functional teams, enhance customer engagement, and achieve regional sales targets by leveraging your ex...
Reposted 5 days ago
Corporate Director of Quality - Life Sciences
$125K - $150K *
Drive quality excellence across Life Sciences labs by implementing and improving Quality Systems that align with regulatory standards. Lead Quality Managers to ensure compliance and elevate data integ...
2 weeks ago
$110K - $130K *
Drive new business growth within enterprise accounts while building trusted relationships with C-level executives in the utilities and energy sector. Collaborate with teams to create tailored solution...
3 weeks ago
Director of Digital Brand Strategy
$125K - $160K *
Lead the charge in digital brand strategy, overseeing email marketing, online reputation, and social media engagement to enhance customer experience and brand consistency across all digital channels...
3 days ago
Senior Sales Manager - Chiropractic
$110K - $130K *
Lead a high-performing sales team to drive revenue growth within the Chiropractic segment by developing strategic initiatives, optimizing sales processes, and fostering a culture of accountability and...
4 days ago
Customer Success Team Lead, Enterprise
$100K - $120K *
Lead the charge in enhancing customer success by managing a high-performing team dedicated to enterprise dental clients, driving retention, operational excellence, and strong relationships for strateg...
Reposted 3 weeks ago
Sr Director, Tech & Transfer (Onsite/San Antonio, TX)
$150K - $180K *
Collaborate to lead transformative HR technology initiatives, optimizing data-driven strategies and enhancing employee experiences while developing an integrated, scalable digital environment across e...
2 weeks ago
Senior Director, Consultant Relations
$175K - $190K *
Lead strategic initiatives to drive growth by cultivating relationships with the Consultant community. Collaborate with sales and marketing to maximize opportunities, translating complex industry insi...
6 days ago
Senior Director, Strategic Analytics
$157K - $212K *
Optimize healthcare quality metrics by bridging clinical insights with data science. In this dynamic role, you'll drive algorithm development and influence performance outcomes, impacting national hos...
2 weeks ago
Senior Manager, Implementations
$110K - $130K *
Lead the charge in implementing customer solutions, optimizing operations, and driving continuous improvement initiatives. Partner across functions to ensure high performance and customer satisfaction...
4 days ago
$150K - $180K *
Empower engineering excellence by leading a growing team to deliver high-quality software solutions while fostering collaboration across teams and ensuring operational scalability...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.