Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$135K - $150K *
Innovate as you manage diverse client engagements, driving excellence in renewable energy project development and execution while collaborating with experts in a fast-growing team environment...
1 week ago
Manager, Customer Success Operations
$115K - $194K *
Lead operational excellence within the Customer Success teams, driving impactful programs that enhance performance and efficiency while fostering collaboration across cross-functional teams in a dynam...
1 week ago
CORPORATE STRATEGIC SOLUTIONS DIRECTOR-SEATTLE ARE
$200K - $275K *
Build strategic client relationships to enhance account retention and drive growth. Manage territory engagement, oversee contract processes, and collaborate with operations to ensure top-tier service...
Reposted 3 weeks ago
$80K - $160K *
Join a team that's enhancing clinical trial solutions by building strong relationships with key stakeholders and leveraging your sales expertise to expand IRB and IBC services in the life sciences ind...
1 week ago
Director, Client Strategy (Media Director)
$120K - $140K *
Lead the strategic direction for high-impact client accounts, bridging business goals and integrated marketing. Drive cohesive, full-funnel strategies and ensure accountability for account health, sat...
4 days ago
Agile Product Management Senior Advisor
$116K - $193K *
Unlock potential by leading cross-functional teams to shape data-driven products. This role drives insights to improve decision-making, delivering measurable outcomes while collaborating with stakehol...
2 weeks ago
Product Specialist, UDS Data Management - West
$272K - $370K *
Lead the charge in enterprise sales, leveraging data management and AI platforms to drive strategic growth, foster client relationships, and create impactful solutions in a dynamic market with large e...
Reposted 1 week ago
Director, Revenue Cycle Practice Relations (Oncology)
$141K - $235K *
Take ownership of strategic practice partnerships to enhance revenue cycle performance. Leverage expertise and data insights to optimize practice satisfaction and operational excellence, facilitating...
Reposted 3 days ago
Senior Director, Enterprise Sales
$410K - $450K *
Lead and scale a high-performing Enterprise Sales team, defining strategies to achieve revenue targets while nurturing first-line managers through coaching and development to enhance performance acros...
1 week ago
$90K - $120K *
Join a dynamic team to manage complex automation projects, ensuring seamless execution, stakeholder alignment, and on-time delivery. Leverage your expertise to drive accountability and deliver value a...
3 days ago
District Manager, Pain - Southeast
$148K - $222K *
Empower a high-performing sales team to exceed targets across the Southeast district. Build strong customer relationships while ensuring compliance and driving strategic growth. Lead, coach, and inspi...
1 week ago
$100K - $130K *
Optimize compliance and support quality standards by managing CMO interactions, ensuring accurate submissions, and addressing license non-compliances effectively alongside cross-functional teams. Driv...
2 weeks ago
Head of National Strategic Accounts
$250K - $300K *
Champion strategic growth by leading the charge to secure complex health system accounts. Drive transformative deals with hands-on coaching, leveraging deep relationships and expertise to elevate team...
2 weeks ago
$80K - $120K *
Engage in transformative sales strategies, build relationships, and drive growth through collaboration and strategic planning. You will play a key role in generating new business opportunities and del...
Reposted today
Director, Patient Access & Reimbursement
$208K - $257K *
Transform patient access and reimbursement initiatives nationally by leading a dynamic team of Patient Access Liaisons. Drive collaboration across stakeholders to ensure timely therapy access and opti...
2 weeks ago
Senior Manager, Business Value Services
$117K - $232K *
Shape the future of B2B sales engagements by partnering with C-suite executives, leveraging strategic insights to drive transformational programs, quantify outcomes, and enhance commercial success in...
1 week ago
$180K - $220K *
Join our team to drive strategic growth and innovation in laboratory services. As a Subject Matter Expert, you'll shape the technical strategy, engage clients, and establish market leadership in scien...
2 weeks ago
$80K - $100K *
Reimagine sales strategies by driving commercial growth and clinical training initiatives for hearing solutions. Build relationships, influence market share, and exceed unit revenue targets across ass...
4 weeks ago
Sr. Account Director, Business Development (CDSD Biotech) - US - Central Region
$108K - $180K *
Drive strategic sales initiatives to maximize revenue and strengthen client relationships in biotech, leveraging expertise in clinical development and key account management to achieve business growth...
2 weeks ago
(Remote) Assistant Director, Revenue Cycle Management
$90K - $140K *
Transform the revenue cycle landscape by leading teams, driving operational excellence, and enhancing client satisfaction in healthcare environments, ensuring compliance and financial goals are met wh...
2 weeks ago
$83K - $133K *
Lead the charge in managing on-site activities for complex Data Center projects, ensuring timely execution, quality control, and compliance with safety standards throughout the start-up, construction...
Reposted today
Customer Support Manager-Tier 2 (Austin, TX)
$76K - $128K *
Lead a high-performing team of support engineers in resolving complex escalated customer issues across diverse SaaS products. Drive operational excellence, enhance collaboration, and facilitate produc...
Reposted 4 days ago
Senior Manager, Client Services
$104K - $163K *
Transform retirement planning by leading teams in creating innovative pension calculation tools. Collaborate across departments and drive modernization for a scalable participant experience while impa...
3 days ago
Director of Operations Strategy (General Liability)
$92K - $129K *
Reimagine operational excellence by leading the General Liability program, ensuring alignment in client service, analytics, and strategic initiatives to drive high-quality claim outcomes and foster lo...
Reposted 1 week ago
Senior Analyst, Customer Supply Chain
$83K - $95K *
Shape the future of supply chain management by driving analytics and execution strategies that optimize inventory performance and enhance customer partnerships through collaborative problem-solving an...
2 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.