Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$125K - $150K *
Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...
5 days ago
Copy of Director, Customer Success - Healthcare
$120K - $150K *
Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...
4 days ago
$110K - $130K *
Lead and innovate strategic enterprise relationships to drive revenue growth and customer success. Utilize cloud networking and secure connectivity solutions to exceed customer expectations and ensure...
3 days ago
Senior Director, North America Benefits
$150K - $180K *
Drive total rewards strategies across North America, balancing fiscal goals with competitive benefits to empower a diverse workforce while ensuring compliance and optimizing vendor partnerships for op...
1 week ago
Dir, CE/IMO Data Partnerships Lead (Customer Engagement/Integrated Marketing Organization)
$185K - $344K *
Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...
2 weeks ago
$130K - $160K *
Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...
2 weeks ago
$110K - $130K *
Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...
1 week ago
Senior Director, Customer Business Development (CVS)
$170K - $210K *
Join us to lead strategic partnerships, enhance customer relationships, and drive profitable growth across Revlon's brands. This senior role demands exceptional commercial acumen and collaborative lea...
3 weeks ago
Senior Director, Program Management
$160K - $200K *
Elevate your career by leading underwriting performance strategies for a top Fortune 20 company. Drive insights and optimization while fostering relationships ensure competitive claims experience and...
3 weeks ago
Director, Strategic Bank Sales - Merchant Services
$110K - $130K *
Build and manage partnerships with Financial Institutions by driving sales initiatives, generating leads, negotiating agreements, and delivering exceptional customer service in the dynamic Merchant Se...
Reposted 6 days ago
Director, Delivery (Engineering)
$138K - $160K *
Bring your expertise to lead and inspire a dynamic team while overseeing complex creative project delivery. You will enhance client relationships and drive strategic solutions across multiple initiati...
Today
$186K - $255K *
Join a team that's shaping the future of automation by managing large-scale projects and a talented team. Drive results with strategic leadership and ensure exceptional delivery across diverse custome...
3 weeks ago
Director, Large Pro Operations
$160K - $255K *
Take ownership of strategic initiatives to drive growth within key partnerships. Lead and develop a team of Senior Managers, aligning goals across functions while engaging directly with top clients to...
2 weeks ago
Director, Technical Experience
$150K - $180K *
Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...
2 weeks ago
$110K - $130K *
Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...
3 days ago
Senior Manager, CS Upgrade Technical Delivery Lead
$100K - $157K *
Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...
Reposted 4 days ago
Director, Operations & Business Performance
$140K - $160K *
Unlock operational potential by leading cross-functional initiatives, optimizing performance and enhancing efficiencies across multiple teams, contributing to strategic business goals through collabor...
Reposted 4 days ago
Director Workforce Management Ops
$125K - $175K *
Drive workforce management strategy, optimizing operations across multiple sites. Collaborate with leadership to enhance performance, provide strategic insights, and ensure effective staffing solution...
3 weeks ago
$110K - $155K *
Drive performance excellence by leading a diverse team across multiple districts. Focus on sales growth, customer satisfaction, and compliance to ensure a premier service experience while developing a...
1 week ago
Senior Director, Global Partnerships
$160K - $200K *
Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...
4 days ago
$87K - $126K *
Grow your career with a role that enhances dealer operations through consulting, training, and strategic marketing to improve customer satisfaction and boost profitability in automotive service and pa...
3 weeks ago
$123K - $220K *
Lead the charge in transforming multi-store operations across a broad region, ensuring profitability, high customer satisfaction, and operational excellence while collaborating with managers to achiev...
Reposted 1 week ago
$190K *
Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...
5 days ago
$125K - $150K *
Lead the execution of complex, high-value projects, ensuring alignment between customer expectations and operational delivery while managing multi-site teams and enhancing stakeholder relationships. D...
3 weeks ago
$125K - $140K *
Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.