Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr Services Manager - Customer Service Management
$119K - $199K *
Shape the future of customer engagement by leveraging your technical expertise and interpersonal skills. Drive project outcomes and build lasting relationships through effective communication and end...
Reposted 1 week ago
Director - SAP S/4 Service Delivery
$246K - $339K *
Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...
4 days ago
$84K - $125K *
Drive client satisfaction and revenue growth by managing multiple client accounts, fostering relationships, and executing sales initiatives. Utilize resources effectively to maintain market share and...
Reposted 3 weeks ago
$84K - $125K *
Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...
Reposted 3 weeks ago
$155K - $287K *
Champion innovative pharmacy channel strategies to optimize value and performance. Collaborate cross-functionally to analyze and implement initiatives that enhance clinical and financial outcomes for...
4 days ago
Program Manager, Strategic Customer Delivery
$108K - $156K *
Champion project success by leading comprehensive program delivery and ensuring high-quality outcomes. Collaborate with stakeholders to align resources and strategies, driving strong customer engageme...
Reposted 2 days ago
Senior Director, Category Management
$187K - $220K *
Champion procurement excellence as you lead a dynamic Category Management team, driving strategic initiatives and enhancing supplier relationships to deliver impactful solutions for our clients while...
Today
$180K - $210K *
Drive sales excellence by building and scaling effective enablement programs that enhance productivity, boost revenue, and foster a dynamic coaching culture within a high-performing team...
4 weeks ago
Director, Technical Experience
$130K - $180K *
Unlock potential by leading the Technical Support function's strategic vision, innovating processes, and driving AI transformation to enhance service delivery and customer satisfaction while achieving...
2 weeks ago
Senior Manager, Pharma Services Growth
$67K - $199K *
Strategize and innovate as you drive business growth in Pharma Services, managing external relationships and executing initiatives to enhance pharmaceutical accessibility for customers and clients. Yo...
Reposted 1 week ago
Sr Director of Customer Engagement and Delivery
$190K - $230K *
Advance your career by leading customer engagement and delivery processes, ensuring quality assurance across all program tasks while nurturing relationships with stakeholders to drive success and comp...
5 days ago
$80K - $110K *
Join a dynamic team driving project and program management in healthcare, ensuring optimal staff performance and service quality while overseeing innovative client-focused projects and initiatives for...
2 weeks ago
Senior Manager, Go to Market Operations
$180K *
Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...
1 week ago
Operations Director (Call Center Remote)
$90K - $120K *
Elevate patient experience by leading operations in a remote medical contact center. Drive performance management, enhance service delivery, and oversee strategic initiatives across teams. Shape the f...
3 weeks ago
Director, Project Delivery - Ford Energy
$130K - $180K *
Empower project success as a strategic leader overseeing the execution of large-scale energy projects, fostering a high-performance culture, and ensuring timely delivery while engaging with diverse st...
3 weeks ago
Director, Professional Services
$120K - $150K *
Support client success and drive adoption by leveraging technology for efficient solutions. Collaborate within a dynamic team to enhance customer satisfaction and develop strategies that maximize valu...
Yesterday
Senior Manager Customer Excellence
$100K - $130K *
Empower a customer-centric culture by leading the design and execution of an innovative customer experience program. Collaborate across functions to achieve measurable improvements and drive organizat...
1 week ago
Regional Director, Enterprise Client Success
$140K *
Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...
2 weeks ago
$115K - $183K *
Engage in shaping the vision and strategy for innovative EHR solutions, leading a talented team to deliver impactful digital health products that enhance clinical workflows and improve patient care ou...
2 weeks ago
Director, Services- West Region
$180K - $228K *
Drive operational excellence by leading a diverse team focused on enhancing system reliability and availability through effective processes, project support, and proactive risk mitigation...
6 days ago
$186K - $232K *
Transform client relationships by driving satisfaction, profitability, and growth through effective leadership, proactive engagement, and operational excellence while navigating complex challenges in...
3 weeks ago
Director, Global Customer Training
$120K - $150K *
Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...
1 week ago
Transaction Management Director
$150K - $180K *
Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...
2 weeks ago
$100K - $130K *
Execute business strategy with the Executive VP of Store Operations to drive regional sales growth and profitability. Lead teams, enhance performance, and ensure alignment with corporate goals for an...
2 weeks ago
Service Operations, Project Manager
$125K - $171K *
Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.