Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$150K - $180K *
Lead the charge in building an in-house legal function that drives revenue and supports growth in a privacy-centric tech environment. Collaborate with executives on commercial, compliance, and privacy...
1 week ago
Director, Member Status - Strategy & Operations
$182K - $216K *
Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...
4 days ago
$91K - $126K *
Champion a competitive benefits strategy that drives employee engagement and aligns with organizational goals while ensuring compliance and cost-effectiveness in health, welfare, and retirement progra...
2 weeks ago
Senior Manager, Programs - IBS Performance
$120K - $145K *
Lead the charge in driving enterprise-wide IBS program performance and governance. Collaborate across teams to innovate standardized execution, enhance customer satisfaction, and ensure profitability...
2 weeks ago
Director, Integrated Marketing & Programs
$180K - $210K *
Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...
1 week ago
Claims Technical Director, Management Liability
$125K - $150K *
Unlock potential by leading complex claims management for Management Liability. Ensure effective strategy execution and maintain customer satisfaction through expert analysis, negotiation, and complia...
1 week ago
$205K - $292K *
Join a team that's enhancing patient care by connecting with healthcare leaders, driving insights, and shaping marketing strategies in hematology. This pivotal role requires field engagement and colla...
3 days ago
$113K - $143K *
Manage and oversee large-scale power generation projects, ensuring timely delivery, adherence to budget, and client satisfaction while collaborating with cross-functional teams and maintaining safety...
Reposted today
CFO Global Health Benefits- Cigna Healthcare International- Cigna Healthcare
$203K - $339K *
Drive financial strategy and operations for international health benefits, ensuring growth and compliance while leading a global finance team to optimize performance and create long-term value in a co...
1 week ago
Vice President of Pharmacy Solutions
$180K - $220K *
Empower growth in pharmacy solutions by leading strategy and execution, driving innovation and market expansion while enhancing financial performance and building effective partnerships to meet organi...
2 weeks ago
Senior Manager, Salesforce Architecture
$125K - $150K *
Accelerate progress at a dynamic organization by leading Salesforce architecture, guiding a dedicated team, and ensuring that system integration and functionality align with business growth and strate...
1 week ago
$89K - $116K *
Lead the charge in driving cross-functional project initiatives, ensuring successful delivery from inception to completion while managing timelines, budgets, and stakeholder communications across mult...
Reposted 3 weeks ago
Senior Manager Last Mile Operations
$80K - $100K *
Shape the future of last mile operations by driving efficient delivery solutions, managing staff, and enhancing customer satisfaction while overseeing multi-regional operations and compliance with con...
2 weeks ago
Regional Account Director Automotive Digital Marketing (Charlie)
$190K *
Unlock potential by leveraging your automotive digital marketing experience. In this high-impact role, you'll partner with dealerships to craft strategic, data-driven marketing solutions that drive re...
2 weeks ago
Regional Operations Director, Skilled Nursing
$130K - $185K *
Pioneer operational excellence as a visionary leader, driving growth and strategic initiatives across multiple Skilled Nursing Facilities while ensuring high-quality patient care and financial account...
1 week ago
$180K - $225K *
Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...
1 week ago
$118K - $136K *
Support a critical incident response function, leading cross-departmental efforts to manage security incidents, drive compliance with regulations, and implement process improvements through measurable...
3 weeks ago
Director, PPI Strategy & Delivery
$150K - $180K *
Shape organizational excellence by leading Practical Process Improvement (PPI) initiatives across a diverse portfolio. Drive strategic alignment, build capabilities, and ensure measurable impact throu...
Reposted 1 week ago
Director, Marketing Data & Analytics
$203K - $305K *
Analyze marketing data to drive decisions and measure impact. Lead a high-performing team in marketing analytics, shaping strategies for insights, performance, and channel ROI across the business...
5 days ago
$110K - $130K *
Elevate your career by overseeing IS operations, optimizing procurement and contract functions while leading staff and driving standard practices for critical decision-making and financial performance...
Reposted today
Inside Sales & Service Coordinator
$90K - $100K *
Join a team that's focused on enhancing customer experiences through effective lead management and support. You'll collaborate with field sales and utilize CRM systems to drive strategic decisions whi...
Reposted 2 weeks ago
Senior Design Manager, Data Centers
$123K - $164K *
Lead end-to-end design for major data center projects, overseeing multidisciplinary teams and ensuring alignment with operational, safety, and sustainability objectives...
4 days ago
Dealer Relations Manager (DRM)
$80K - $90K *
Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...
3 days ago
Director, Business Development
$98K - $155K *
Unlock potential by leading strategic business development initiatives to enhance hospital partnerships. Leverage cross-functional collaboration to foster growth and establish innovative relationships...
Reposted 2 weeks ago
Production Operations Director, Broadcast & Content
$100K - $120K *
Support seamless execution of broadcast and streaming productions, managing logistics, engineering, and vendor relationships to ensure high-quality delivery of live matches and original content for a...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.