Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Practice Management Strategy and Enablement
$133K - $177K *
Lead the evolution of practice management strategies, enhancing client experiences for financial planners. Collaborate across teams to improve workflows and drive transformational leadership within fi...
1 week ago
$165K - $199K *
Innovate the support operating model by leveraging automation and agentic AI to transform customer issue resolution, enhancing efficiency and scalability without proportional headcount growth...
2 weeks ago
Director, Portfolio Solutions Marketing
$130K - $180K *
Accelerate progress at defining and executing market strategies, enhancing product positioning, and driving growth by collaborating with stakeholders to elevate business impact and market presence in...
2 weeks ago
Director, Medical Portfolio Lead – Pain
$130K - $180K *
Join a team that drives innovation in pain management medical affairs. You will lead strategy and communications, ensure effective product use, and collaborate with medical professionals to meet unmet...
2 weeks ago
$150K - $200K *
Drive transformative enterprise sales by leading account strategies, managing complex portfolios, enhancing customer relationships, and fostering team performance for sustained growth and profitabilit...
2 weeks ago
Senior Director, Global Commercial Learning & Development Strategy & Enablement
$190K *
Pioneer innovative commercial learning strategies globally to enhance talent development and customer engagement. Lead high-impact initiatives, bridging strategy and execution, while mentoring teams t...
Reposted 3 days ago
$168K - $210K *
Lead the charge in strategic market initiatives to elevate a diverse spirits portfolio. Shape key financial outcomes, foster distributor relationships, and drive category leadership while enhancing ov...
4 days ago
Regional Sales Director, Hardware (West Division)
$136K - $219K *
Drive innovative strategies as you lead regional sales efforts, cultivating key relationships and achieving growth through collaboration and market insights. Elevate our performance by mentoring teams...
3 weeks ago
Senior Director - Partner Technical Management
$232K - $293K *
Lead a high-performing team focused on strategic technical engagement with partners. Drive co-innovation and ensure successful integrations while collaborating across functions to achieve technical ex...
Reposted 1 week ago
Staff Product Manager, New Business Ventures
$180K - $260K *
Join a team that's redefining customer engagement by leading the vision and roadmap for a new business venture. Drive product strategy and execution with a focus on innovation and operational excellen...
2 weeks ago
VP, New Logo Sales - Healthcare
$120K - $180K *
Unlock strategic growth by driving new business relationships within the Healthcare sector. As a thought leader, engage C-suite decision-makers and leverage deep domain expertise to develop impactful...
1 week ago
Director, Workday Systems (Remote)
$170K - $260K *
Drive the strategic evolution of our Workday HCM platform while leading a dedicated team to enhance functionality, integrations, and support. Your leadership will ensure alignment with business needs...
2 weeks ago
$100K - $120K *
Drive global licensing strategies to expand the portfolio of scientific assets. Collaborate with cross-functional teams to negotiate deals, ensuring compliance and enhancing revenue from international...
4 weeks ago
Director, Head of Scaled Sales
$251K - $340K *
Drive sales-assisted growth by leading innovative models and strategies. Build segmentation, optimize customer journeys, and collaborate cross-functionally to enhance conversion and efficiency through...
Reposted 3 weeks ago
Enterprise Growth Account Director - Financial Services
$120K - $160K *
Engage strategic Financial Services accounts as a trusted advisor. Drive growth through proactive sales, expert relationship management, and innovative solutions tailored to complex enterprise challen...
1 week ago
Senior Director, Sales - Applied Products (Remote)
$130K - $180K *
Lead a dynamic team to build and scale applied sales capabilities, driving commercial strategy and technical sales excellence in a high-growth HVAC business segment, while collaborating cross-function...
1 week ago
Senior Director, Clinical Operations, Home Care
$148K - $166K *
Transform clinical operations by leading a dynamic team to ensure compliance and quality in annual health assessments, fostering development and process improvement while collaborating across departme...
Today
$140K - $182K *
Drive your career forward as a strategic EHS leader, collaborating with various teams to enhance workplace safety, compliance, and environmental stewardship within our corporate framework. Your leader...
2 days ago
Director, Solutions Engineering, Capital Markets
$217K - $277K *
Join a dynamic team to advance Circle's Solutions Engineering in Capital Markets. Drive solution validation processes and collaborate with cross-functional teams, ensuring client success from discover...
Reposted 1 week ago
Senior Director System Reimbursement
$130K - $180K *
Deliver strategic oversight and leadership in healthcare reimbursement, ensuring compliance with regulations while driving revenue recognition and analytics to optimize financial performance and suppo...
Today
$100K - $125K *
Manage and oversee global employee benefits programs, ensuring compliance and excellence in service delivery across multiple markets while collaborating with cross-functional teams to optimize the emp...
2 days ago
Director, Strategic Communications
$143K - $229K *
Help us develop and execute data-driven communications strategies to drive growth, manage reputation, and support enterprise-wide objectives. Lead a high-performing team while navigating complex stake...
Reposted yesterday
Director Accounting Operations (100% Remote)
$120K - $150K *
Unlock your leadership potential by managing accounting operations, overseeing financial reporting, enhancing processes, and driving team success in a dynamic environment. Collaborate with cross-funct...
2 weeks ago
Senior Director of Data Engineering and Transformation
$192K - $256K *
Lead and transform data engineering by modernizing platforms and architectures. Elevate data accessibility and governance to drive analytics and AI capabilities, impacting decision-making and automati...
Reposted 1 week ago
$150K *
Drive strategic initiatives as an executive liaison, enabling leadership through effective communication and organization. Manage information flow, priorities, and cross-functional collaboration to en...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.