Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$80K - $95K *
Shape the future of our marketing strategy by developing high-impact campaigns and managing agencies. Collaborate closely with leadership and sales teams to boost growth and enhance brand visibility i...
2 weeks ago
Director - Corporate Accounting
$170K - $185K *
Drive financial excellence by leading corporate accounting practices, managing a team of 4-5, and ensuring compliance with US GAAP for accurate financial reporting and tax adherence...
3 weeks ago
$200K - $250K *
Champion customer retention by owning the lifecycle strategy for a DTC subscription business. Drive growth through data analysis and lifecycle marketing while leading a high-performing team and collab...
1 week ago
$80K - $95K *
Transform the admissions experience by leading a remote team, ensuring compliance and excellence in customer service, while developing strategic initiatives for growth and team performance...
3 days ago
$140K - $210K *
Unlock potential by driving innovative pricing and packaging strategies that enhance monetization across product lines. Collaborate with cross-functional teams and executives to implement impactful pr...
1 week ago
$91K - $121K *
Elevate the commercialization process across the product portfolio, enhancing efficiency and data integrity. Lead cross-functional collaboration, implement automation innovations, and drive strategic...
3 weeks ago
Director - Enterprise Sales - SoCal
$250K - $400K *
Elevate sales performance by developing strategic plans, leading teams, and driving revenue growth through new business opportunities, client relations, and innovative sales processes within a regiona...
3 days ago
$80K - $95K *
Accelerate progress at the forefront of crop insurance by leading, training, and supporting a remote team of adjusters across Ohio, ensuring compliance and excellence in claims handling while addressi...
2 weeks ago
Associate Director - Global Regulatory Affairs - Product Communications
$132K - $193K *
Shape the future of impactful product communications by leading regulatory strategies, enabling compliant tactics, and influencing partnerships within dynamic brand teams to ensure effective, substant...
4 days ago
$130K - $165K *
Shape the future of customer delivery by leading strategic programs for onboarding PayTV clients. You'll collaborate cross-functionally, drive execution excellence, and champion process improvements t...
Today
Senior Director, AI Enabled Sales Transformation
$160K - $200K *
Drive transformation by modernizing Sales Support through AI-enabled workflows and clear operating models. Lead strategic initiatives that enhance commercial acceleration, creating efficiencies and me...
4 days ago
$80K - $90K *
Elevate customer satisfaction by managing service products and contracts, ensuring exceptional delivery for Enterprise clients while developing strong business relationships across the U.S. and Canada...
4 days ago
Human Resources Business Partner, Field Services
$90K - $130K *
Partner with us to drive HR initiatives for our Field Services team, supporting technical professionals in achieving impactful project results. Collaborate on employee relations, retention strategies...
2 days ago
Change Management Senior Manager
$115K - $130K *
Elevate organizational change initiatives by leading and supporting teams. Provide strategic direction and oversight for change management programs while fostering collaboration across departments to...
2 weeks ago
$120K - $150K *
Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...
1 week ago
$125K - $150K *
Unlock potential by leading transformational sales readiness programs that enhance onboarding, coach manager effectiveness, and drive enablement strategies aligned with sales excellence priorities. Me...
4 days ago
$98K - $155K *
Shape strategic partnerships to enhance dialysis services in skilled nursing facilities. Drive acquisition efforts and collaborate with leadership to develop market strategies that propel growth and i...
Reposted 1 week ago
$96K - $192K *
Engage with enterprise customers to enhance success and satisfaction through AI and IoT solutions. Lead project execution, drive digital adoption, and manage relationships to deliver outcome-based ser...
Reposted 5 days ago
Account Executive, Enterprise Customer Sales
$124K - $133K *
Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...
3 weeks ago
Director, Accounting (Remote, US)
$185K - $225K *
Lead the financial reporting process and oversee payroll operations, ensuring compliance and efficiency across technical accounting, audits, and tax compliance. Collaborate with teams to enhance proce...
2 weeks ago
$125K - $150K *
Unlock potential by providing technical leadership and mentoring in building structural engineering projects, enhancing team expertise, ensuring quality standards, and driving innovative solutions for...
4 weeks ago
$110K - $130K *
Elevate your impact by leading strategic sourcing and category management for critical direct materials, optimizing cost, quality, and sustainability through data-driven decisions and supplier relatio...
3 weeks ago
$110K - $130K *
Champion the strategic direction for real estate and facilities services, overseeing vendor management and ensuring optimal service quality, cost efficiency, and project success across diverse operati...
3 weeks ago
Sales Director, Life Insurance
$150K - $180K *
Unlock new business potential by driving revenue growth in Life and InsurTech markets through strategic sales efforts. Engage with C-level executives to foster relationships, identify opportunities, a...
Today
$150K - $180K *
Lead the charge in building an in-house legal function that drives revenue and supports growth in a privacy-centric tech environment. Collaborate with executives on commercial, compliance, and privacy...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.