Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$100K - $130K *

Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$70K - $95K *

Champion customer relationships while driving operational solutions, initiatives, and process efficiencies. Collaborate cross-functionally to enhance service delivery and optimize customer experiences...

US-AnywhereRemote

Today

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$90K - $120K *

Shape the future of our operational efficiency by leading a dynamic team of Business Systems Analysts. Drive improvements in systems and processes, collaborate across functions, and enhance manufactur...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$100K - $130K *

Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$137K - $254K *

Lead the charge in building institutional partnerships across the legal sector, enhancing AI adoption through innovative programs, collaborative initiatives, and community relationships that promote t...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Legal & Accounting

$80K - $120K *

Elevate strategic project engagement by driving national contractor relations, managing cross-functional collaboration, and enhancing sales growth through effective communication and integration acros...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$80K - $120K *

Grow your career with strategic project management, engaging national contractors, and driving sales initiatives across multiple product categories through collaborative efforts in a dynamic team envi...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Business Services

$122K - $200K *

Shape the future of visual design by redefining strategic aesthetics. Collaborate across teams to elevate brand identity and design excellence while ensuring innovative solutions align with organizati...

US-AnywhereRemote

4 weeks ago

  •   5 - 7 years exp.  •   Media

$150K - $180K *

Lead the charge in strategic account management, driving growth and customer satisfaction for mid-to-large enterprises in diverse sectors, while collaborating with a dynamic global team to deliver exc...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$90K - $120K *

Shape the future of client relations by building partnerships and enhancing service delivery. Drive program success with your strategic mindset and effective project management skills in a dynamic hea...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Healthcare

$119K - $221K *

Engage in strategic leadership of government sales initiatives, driving complex negotiations and high-impact partnerships across federal agencies to foster revenue growth and advance organizational ob...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$57K - $107K *

Grow your career by managing global supply chain operations, ensuring compliance, and fostering key customer relationships to drive business success and satisfaction across diverse markets...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$130K - $140K *

Optimize technology operations supporting military dining initiatives, ensuring performance, governance, and seamless deployments. Collaborate with diverse teams to enhance customer experience and mai...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Technical Services

$100K - $130K *

Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Unlock potential by leading national real estate strategy to drive growth through effective site selection, lease negotiations, and cross-functional collaboration. This role demands strategic vision a...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Real Estate & Construction

$78K - $100K *

Champion strategic sales initiatives within a dynamic market by empowering distribution partners and end-users with product knowledge and support, aiming for exceptional customer experiences and reven...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$106K - $176K *

Transform your career with a key role in managing client relationships in healthcare. Drive revenue growth, enhance service offerings, and lead account strategies, while improving operational efficien...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $220K *

Transform workforce dynamics by driving initiatives that enhance skills and economic mobility. Collaborate with diverse sectors to devise actionable strategies, improve job opportunities, and lead imp...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$110K - $220K *

Transform global supply chains by leading impactful initiatives in human rights, livelihoods, and sustainability. Drive strategic partnerships, innovative solutions, and measurable outcomes while addr...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$120K - $150K *

Shape growth marketing strategies to drive acquisition and revenue across diverse product lines. Collaborate cross-functionally to optimize performance, leveraging data insights while mentoring a high...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$155K - $185K *

Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Staffing

$163K - $217K *

Transform strategic alliances by overseeing partner relationships, enhancing executive engagement and driving multi-partner collaborations to elevate company visibility within major cloud ecosystems f...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$123K - $181K *

Transform the North American Microbio product portfolio, enhancing margins, reducing costs, and driving strategic sales collaboration to achieve robust market positioning and improved profitability fo...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Pharmaceuticals & Biotech

$100K - $130K *

Lead product strategy in merchandising technology, driving collaboration across teams to enhance product information processes and align with market trends while delivering impactful results...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$170K - $208K *

Take ownership of live event productions by ensuring high-quality audio and video standards. Collaborate across teams to build workflows, direct operations, and enhance staff capabilities in a fast-pa...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Media

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.