Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$88K - $129K *

Inspire high-performing sales teams while driving impactful solutions for mid-sized Public Sector organizations. Utilize coaching, strategic problem-solving, and cross-functional collaboration to fost...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Shape the future of enterprise sales by partnering with leaders to enhance strategic selling practices, coach high-impact negotiations, and elevate team performance across diverse market landscape for...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Legal & Accounting

$88K - $105K *

Drive operational excellence by overseeing warehouse efficiency, order fulfillment, and inventory management. Empower and develop your team while ensuring compliance with safety standards and operatio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $125K *

Lead strategic client relationships to drive retention and expansion, enhancing enterprise resilience. Collaborate across teams to align goals and create long-term value, ensuring successful outcomes...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$93K - $187K *

Accelerate progress at the forefront of product marketing by driving commercialization strategies and customer adoption for community pharmacy solutions, fostering engagement and growth through innova...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Accelerate growth by owning key account relationships, driving revenue, and ensuring customer success. Collaborate at all levels, lead large transactions, build a robust pipeline, and exceed sales goa...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$200K - $240K *

Champion the evolution of the sales technology landscape by leading global initiatives that drive seller experience, productivity, and tool adoption at scale, bridging regional needs with digital inno...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$140K - $150K *

Champion the future of procurement by leading strategic sourcing and vendor management. Drive cost optimization and ensure compliance across diverse departments while fostering a culture of financial...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Business Services

$115K - $175K *

Empower growth as a leader in multi-unit retail operations, enhancing performance and efficiency while ensuring adherence to company standards through close collaboration and effective management of s...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Retail & Consumer Goods

$100K - $120K *

Drive revenue growth and manage sales strategies across multiple sites, ensuring alignment with budgets and maximizing performance. Lead customer relations, contract negotiations, and new business dev...

US-AnywhereRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Architect a thriving Account Management function focused on buyer retention and value delivery. Your proactive outreach will foster strong partnerships, driving growth and innovation in the lead distr...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$160K - $200K *

Lead and optimize a comprehensive global tax strategy, ensuring compliance and efficient reporting while managing a high-performing team. Collaborate on complex international tax matters to elevate st...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Legal & Accounting

$145K - $180K *

Reimagine energy efficiency leadership as you drive strategic growth and program delivery across a vast portfolio in the Midwest. Your expertise will shape client relationships and enhance operational...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Energy & Utilities

$150K - $180K *

Unlock potential by leading client teams to drive retention and growth. Collaborate cross-functionally to shape strategic market positioning and nurture executive relationships, all while cultivating...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Join a team that's focused on driving strategic growth initiatives and expanding market share in tax practice areas. Serve as a trusted advisor, manage client accounts, and mentor a dedicated team in...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Legal & Accounting

$95K - $115K *

Champion the execution of crane fabrication projects, ensuring timely delivery, budget compliance, and quality. Collaborate with teams and fabricators to enhance customer experiences and drive continu...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$102K - $164K *

Innovate the future of healthcare as a Senior Product Manager, guiding the strategic vision, developing network products, and driving collaboration across teams to deliver impactful solutions that enh...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $180K *

Empower the execution of CMC strategies by collaborating across teams to enhance production, streamline operations, and drive commercial success for innovative therapeutics and diagnostics, ensuring a...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$80K - $95K *

Engage and empower clients by driving sales initiatives, mentoring junior staff, and managing a profitable book of business. Utilize advanced tools to maximize growth and ensure renewal success, foste...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Shape the future of sales strategy by leading territory initiatives, fostering relationships with key stakeholders, and driving successful business development cycles to achieve growth and profitabili...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Lead the charge in developing and executing CMC strategies to optimize manufacturing processes and commercial operations, ensuring alignment with project goals through effective collaboration across t...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$120K - $150K *

Accelerate progress at driving revenue growth through new client acquisition and expansion in financial institutions. Leverage your sales expertise to build executive relationships and close complex t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$106K - $170K *

Lead digital transformation initiatives to drive customer success and engagement in our Field Service Management and Vendor-Managed Inventory solutions, enhancing overall business outcomes through str...

US-AnywhereRemote

Yesterday

  •   8 - 10 years exp.  •   Business Services

$175K - $200K *

Transform our global equity management by overseeing long-term incentive programs and executive compensation while developing scalable processes and governance to support our growth and operational ex...

US-AnywhereRemote

4 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$188K - $259K *

Join our dynamic team to drive growth by developing strategic alliances, managing customer relationships, and achieving sales targets in the industrial sector with a focus on key markets like Energy I...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.