Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Manager, Customer Marketing
$100K - $130K *
Accelerate customer engagement and retention through strategic marketing initiatives. Lead a team focused on optimizing lifecycle performance, driving product adoption, and fostering growth across div...
3 weeks ago
$70K - $95K *
Champion customer relationships while driving operational solutions, initiatives, and process efficiencies. Collaborate cross-functionally to enhance service delivery and optimize customer experiences...
Today
Manager, Enterprisewide Business Systems
$90K - $120K *
Shape the future of our operational efficiency by leading a dynamic team of Business Systems Analysts. Drive improvements in systems and processes, collaborate across functions, and enhance manufactur...
1 week ago
$100K - $130K *
Analyze and manage complex General Liability claims while collaborating with internal teams and TPAs. Use your expertise to drive excellence and innovation in claims management, ensuring timely resolu...
1 week ago
Director, Legal Industry Programs
$137K - $254K *
Lead the charge in building institutional partnerships across the legal sector, enhancing AI adoption through innovative programs, collaborative initiatives, and community relationships that promote t...
2 days ago
$80K - $120K *
Elevate strategic project engagement by driving national contractor relations, managing cross-functional collaboration, and enhancing sales growth through effective communication and integration acros...
3 weeks ago
$80K - $120K *
Grow your career with strategic project management, engaging national contractors, and driving sales initiatives across multiple product categories through collaborative efforts in a dynamic team envi...
3 weeks ago
Associate Director, Visual Design
$122K - $200K *
Shape the future of visual design by redefining strategic aesthetics. Collaborate across teams to elevate brand identity and design excellence while ensuring innovative solutions align with organizati...
4 weeks ago
$150K - $180K *
Lead the charge in strategic account management, driving growth and customer satisfaction for mid-to-large enterprises in diverse sectors, while collaborating with a dynamic global team to deliver exc...
Yesterday
$90K - $120K *
Shape the future of client relations by building partnerships and enhancing service delivery. Drive program success with your strategic mindset and effective project management skills in a dynamic hea...
2 days ago
$119K - $221K *
Engage in strategic leadership of government sales initiatives, driving complex negotiations and high-impact partnerships across federal agencies to foster revenue growth and advance organizational ob...
2 weeks ago
Supplier Management Key Account Supervisor I (Remote)
$57K - $107K *
Grow your career by managing global supply chain operations, ensuring compliance, and fostering key customer relationships to drive business success and satisfaction across diverse markets...
1 week ago
FIELD DIRECTOR OF TECHNOLOGY OPERATIONS, MILITARY
$130K - $140K *
Optimize technology operations supporting military dining initiatives, ensuring performance, governance, and seamless deployments. Collaborate with diverse teams to enhance customer experience and mai...
3 days ago
Senior Manager, Enterprise Business Development
$100K - $130K *
Drive pipeline growth by leading outbound campaigns and SDR teams. Collaborate cross-functionally to optimize lead generation, enhance outreach strategies, and create impactful engagement through inno...
1 week ago
$120K - $150K *
Unlock potential by leading national real estate strategy to drive growth through effective site selection, lease negotiations, and cross-functional collaboration. This role demands strategic vision a...
3 weeks ago
$78K - $100K *
Champion strategic sales initiatives within a dynamic market by empowering distribution partners and end-users with product knowledge and support, aiming for exceptional customer experiences and reven...
2 weeks ago
$106K - $176K *
Transform your career with a key role in managing client relationships in healthcare. Drive revenue growth, enhance service offerings, and lead account strategies, while improving operational efficien...
2 weeks ago
(USA) Director, Strategic Initiatives
$110K - $220K *
Transform workforce dynamics by driving initiatives that enhance skills and economic mobility. Collaborate with diverse sectors to devise actionable strategies, improve job opportunities, and lead imp...
2 weeks ago
(USA) Director, Strategic Initiatives
$110K - $220K *
Transform global supply chains by leading impactful initiatives in human rights, livelihoods, and sustainability. Drive strategic partnerships, innovative solutions, and measurable outcomes while addr...
3 weeks ago
$120K - $150K *
Shape growth marketing strategies to drive acquisition and revenue across diverse product lines. Collaborate cross-functionally to optimize performance, leveraging data insights while mentoring a high...
3 weeks ago
$155K - $185K *
Optimize recruiting strategies and processes to attract top talent across various functions. Lead a dedicated team, manage staffing resources, and ensure compliance with labor regulations in a fast-pa...
3 days ago
$163K - $217K *
Transform strategic alliances by overseeing partner relationships, enhancing executive engagement and driving multi-partner collaborations to elevate company visibility within major cloud ecosystems f...
3 days ago
$123K - $181K *
Transform the North American Microbio product portfolio, enhancing margins, reducing costs, and driving strategic sales collaboration to achieve robust market positioning and improved profitability fo...
3 weeks ago
$100K - $130K *
Lead product strategy in merchandising technology, driving collaboration across teams to enhance product information processes and align with market trends while delivering impactful results...
3 days ago
$170K - $208K *
Take ownership of live event productions by ensuring high-quality audio and video standards. Collaborate across teams to build workflows, direct operations, and enhance staff capabilities in a fast-pa...
Yesterday
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.