Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Product Manager - Network Product
$102K - $164K *
Innovate the future of healthcare as a Senior Product Manager, guiding the strategic vision, developing network products, and driving collaboration across teams to deliver impactful solutions that enh...
3 days ago
Head of Customer Success & Operations
$191K - $204K *
Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...
1 week ago
Chevrolet District Manager Parts and Service
$105K - $140K *
Inspire operational excellence as you drive aftersales performance across dealerships, fostering strategic partnerships, enhancing customer satisfaction, and delivering measurable results in a dynamic...
Reposted 2 days ago
$128K - $213K *
Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...
2 weeks ago
Staff Revenue Operations Manager
$170K - $210K *
Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...
5 days ago
Sr. Director, Enterprise Data, Analytics, AI & Automation
$228K - $348K *
Lead the enterprise strategy for data, analytics, AI, and automation, driving modernization and innovation across the organization. Collaborate with business leaders to transform data into a strategic...
Today
Regional Delivery Manager - West Coast
$85K - $110K *
Oversee a dynamic logistics operation, driving delivery excellence and customer satisfaction while managing up to 100 daily routes. Collaborate with teams to enhance strategies and performance across...
4 days ago
$90K - $130K *
Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...
1 week ago
$157K - $213K *
Unlock potential by leading engineering strategy and delivery for a transformative wealth management platform, shaping technology direction, and driving integrations in a dynamic, collaborative enviro...
3 weeks ago
$75K - $87K *
Join a dynamic team to lead strategic IT initiatives and direct client technology services, ensuring effective support and resources for administrative and educational purposes while overseeing a tale...
Reposted today
$166K - $279K *
Drive GTM productivity by leading systems, process design, and AI initiatives to optimize sales and customer success operations, ensuring efficiency and improved outcomes across teams in a dynamic, re...
4 weeks ago
$75K - $95K *
Shape the future of our admissions team by leading remote staff, driving compliance, and fostering successful student outcomes while ensuring top-notch service and support throughout the admissions jo...
1 week ago
$90K - $130K *
Oversee reconditioning operations, ensuring targets for production, cost, and quality are met while managing a large team. Drive continuous improvement and operational efficiency through effective lea...
2 days ago
Premium Service Manager (United States (Remote), US)
$85K - $121K *
Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...
3 days ago
$100K - $130K *
Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...
2 weeks ago
Director of Central Regulatory
$130K - $180K *
Join a team that shapes the future of regulatory affairs by leading high-quality, compliant operations across clinical trials. Drive strategic direction, governance, and collaboration with key stakeho...
3 weeks ago
Supplier Contracting & Performance Manager
$106K - $132K *
Unlock potential by managing vendor relationships and contract administration, driving performance across 200+ suppliers. This role champions strategic partnerships, contract negotiations, and KPI ove...
3 weeks ago
Director of Product Development, Building Operations
$225K - $250K *
Empower building operations by leading product development initiatives that leverage technology and AI to enhance efficiency, scalability, and client satisfaction. Collaborate cross-functionally to pr...
2 weeks ago
$174K - $272K *
Bring your expertise to identify revenue opportunities while collaborating with commercial teams and thought leaders. Leverage scientific knowledge to suggest innovative solutions and promote biomarke...
Reposted 2 days ago
$75K - $95K *
Optimize logistics operations for a North Sloper drilling project from planning through execution, overseeing procurement, vendor selection, and on-site personnel management to ensure timely and effic...
4 days ago
$100K - $105K *
Shape your career by managing customer relationships, ensuring satisfaction, and driving service quality for assigned accounts in the public safety sector, utilizing strong analytical and communicatio...
3 weeks ago
Senior Product Lead (Circularity)
$120K - $150K *
Partner with us to lead product implementations and enhance business analytics. Shape product documentation, training, and alignment with stakeholders to ensure optimal integration into processes and...
4 weeks ago
HSE Director - Data Center Construction
$190K - $210K *
Shape the future of health, safety, and environmental initiatives while leading a dynamic team. Drive compliance, mentor staff, and manage risks in a fast-paced construction environment. Your leadersh...
2 weeks ago
District Manager, Automotive Service & Tires
$125K - $200K *
Lead the charge in overseeing the operations of multiple automotive repair shops. Collaborate with store managers to drive performance, ensure quality service, and boost profitability while supporting...
5 days ago
$85K - $99K *
Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.