Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Regional Director, Commercial Cleaning Operations - Westlake, Ohio
$100K - $120K *
Lead operations across multiple locations, ensuring client satisfaction and account growth. Develop talent and foster a positive culture while managing financial and quality objectives in a dynamic en...
3 weeks ago
SR Manager Industrial Engineering
$104K - $146K *
Lead the charge in strategic engineering initiatives to enhance operational excellence and efficiency across a multi-site logistics network, driving continuous improvement and safety while managing cr...
Reposted 5 days ago
Director of Planning and Development
$125K - $150K *
Drive strategic planning and execution of development projects, ensuring effective collaboration across teams to achieve optimal results in retail development and redevelopment processes from concept...
1 week ago
Manager, Corporate Transportation
$88K - $105K *
Lead and optimize transportation operations, ensuring effective planning, carrier management, and team collaboration to achieve financial and service goals. Engage with stakeholders and perform data-d...
2 weeks ago
Senior Revenue Operations Manager (Remote US)
$110K - $130K *
Elevate your career by leading a dynamic Revenue Operations team, driving strategic client initiatives, and leveraging deep expertise in Salesforce and marketing automation tools to optimize performan...
3 weeks ago
Director, Inventory Governance
$150K - $170K *
Drive global inventory governance by establishing strategies and compliance frameworks to ensure total inventory accuracy across operations, minimizing waste and safeguarding margins in a high-volume...
5 days ago
Associate Director, Chargemaster Management
$110K - $130K *
Oversee the chargemaster management process, ensuring accuracy and compliance in billing. Collaborate with clinical and financial teams to enhance revenue cycle operations, while leading audits and st...
2 weeks ago
$160K - $175K *
Champion clinical excellence by guiding clients through pharmacy benefit processes, conducting insightful reviews, and fostering partnerships. Drive innovative strategies that enhance client satisfact...
2 weeks ago
Licensing Manager, Global Brand Licensing
$100K - $120K *
Lead the drive for growth by managing and expanding critical licensing partnerships while ensuring brand integrity, performance, and compliance across multiple licensee relationships...
1 week ago
$210K - $250K *
Shape your career by leading the commercialization of a groundbreaking therapy. Drive strategy, develop partnerships, and ensure execution excellence in sales, fostering collaboration across teams for...
Reposted 1 week ago
Director, Category Management (Human Resource and Legal)
$146K - $219K *
Unlock your potential by leading strategic category management initiatives that drive value in Human Resources and Legal services, optimizing spend and enhancing vendor partnerships for measurable bus...
5 days ago
$110K - $130K *
Elevate revenue growth by managing strategic enterprise accounts, influencing product development, and executing comprehensive strategies in a dynamic environment. Foster relationships and drive lasti...
3 weeks ago
Senior Manager, Client Success
$100K - $120K *
Lead the charge in delivering exceptional client services for high-value accounts. Develop integrated marketing strategies, oversee multidisciplinary teams, and drive account growth while ensuring qua...
4 days ago
Senior Customer Success Manager I
$110K - $130K *
Advance customer success by driving strategic outcomes and executive engagement. Collaborate with cross-functional teams to enhance platform adoption and influence transformational go-to-market strate...
1 month ago
Sr. Manager, Product Management - Air Travel Commerce Content, Remote
$100K - $127K *
Drive end-to-end execution of complex air travel product initiatives, translating objectives into clear requirements. Collaborate with cross-functional teams to ensure high-quality delivery and operat...
Reposted 2 weeks ago
Technical Delivery Manager (Healthcare)
$114K - $149K *
Transform your career by overseeing healthcare technology projects, ensuring alignment with business objectives, and leading diverse teams to deliver high-quality solutions on time and within budget...
Reposted 3 weeks ago
$150K - $180K *
Lead product marketing strategy and execution, driving growth in data-driven solutions across media and entertainment, from market insights to product launches, ensuring alignment with sales and custo...
3 days ago
Acera Senior Account Executive - Christina, DE
$95K *
Lead the charge in driving sales across designated territories, cultivate meaningful relationships with healthcare professionals, and develop strategic business plans to enhance market presence and re...
2 weeks ago
Regional Account Director Automotive Digital Marketing (Papa)
$190K *
Shape the future of automotive marketing by partnering with dealerships to implement innovative strategies. Utilize data-driven insights to boost sales, enhance customer retention and drive ROI, all w...
2 weeks ago
Director, Qualitative Client & Commercial Strategy
$108K - $132K *
Empower strategic growth by connecting client needs with innovative solutions. Lead proposal management, enhance client relationships, and collaborate across teams to deliver compelling value proposit...
1 week ago
$201K - $251K *
Lead the development and execution of impactful marketing strategies for pancreatic cancer programs, driving customer engagement and organizational growth through collaboration, innovation, and effect...
2 weeks ago
Executive Director, Strategic Client Engagement - EDS/RWE
$160K - $200K *
Transform strategic client engagement and drive commercial growth through innovative solutions and senior-level relationship building to meet client objectives and enhance market positioning...
Reposted 1 week ago
Associate Director, Regulatory Starting Material
$126K - $268K *
Join a team that's advancing regulatory strategies for drug substance manufacturing. Lead the charge in selecting and justifying Regulatory Starting Materials, ensuring compliance with global guidelin...
5 days ago
Strategic Account Management, Director
$150K - $180K *
Transform client relationships into growth opportunities by managing and expanding strategic accounts. Drive sales growth through innovative strategies, collaborative approaches, and strong sales exec...
3 weeks ago
$100K - $120K *
Accelerate progress at field service operations by leading a high-performing team to deliver exceptional customer support, ensuring safety, quality, and operational excellence while driving growth acr...
Reposted 2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.