Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Senior Director, Brand Marketing
$160K - $200K *
Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...
Reposted 4 days ago
$160K - $200K *
Partner with us to drive new business within the BFS+I sector, leveraging your deep industry expertise and executive connections to establish enduring client relationships and close high-value deals i...
2 weeks ago
Sr. Director, Product Management - Patient Access Technology
$150K - $180K *
Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...
3 weeks ago
Associate Director, Channel & Distribution Operations
$177K - $221K *
Champion operational excellence by directing distribution initiatives, ensuring seamless collaboration with cross-functional teams, and driving process improvements to support the commercialization of...
2 weeks ago
Senior Partner Manager - VARs (West)
$120K - $145K *
Reimagine business development by building strategic partnerships with VARs to drive revenue outcomes and enhance customer experiences. Leverage your expertise in cloud and security to create impactfu...
3 weeks ago
$120K - $150K *
Lead the charge in developing and optimizing Sales Operations for a high-growth company, focusing on data integrity, process governance, and inside sales leadership to translate strategic vision into...
2 weeks ago
$150K - $180K *
Create innovative product strategies by aligning market needs and client feedback. Lead the product lifecycle from vision to execution, collaborating with cross-functional teams to drive product excel...
3 weeks ago
Director Disability and Absence Management
$110K - $130K *
Inspire a culture of excellence while leading disability and absence management initiatives. Shape client partnerships and empower teams to deliver exceptional service across multiple programs, drivin...
4 days ago
$115K - $125K *
Join a team that's redefining enterprise Product Master Data Management as a Lead Product Data Steward. Shape governance processes, enhance workflows, and ensure data quality while building a crucial...
Reposted 2 weeks ago
Executive Director, US Region Operations
$252K - $315K *
Accelerate operational excellence by leading U.S. Region strategies and execution across functions. Collaborate with senior leaders to drive growth, enhance communication, and streamline processes for...
1 week ago
Senior Manager, Customer Success
$124K - $156K *
Champion customer success by leading a team to enhance satisfaction and retention. Develop strategies that drive strong relationships, utilize data for insights, and collaborate across teams to meet a...
5 days ago
Senior Director, Business Development
$185K - $200K *
Lead the charge in driving revenue and market growth for the Performing Arts segment, managing the entire sales lifecycle while fostering key industry relationships and spearheading market strategies...
6 days ago
Business Director, Metal Packaging
$135K - $185K *
Lead business operations by optimizing financial performance, enhancing customer experience, and driving innovation in a dynamic market. Leverage strong leadership skills and analytical insights to ex...
Today
$115K - $207K *
Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...
Reposted 2 weeks ago
Senior Account Director-Financial Services (Remote)
$150K - $180K *
Help us drive success by building strategic partnerships within the Financial Services sector. You'll leverage innovative marketing solutions, foster client relationships, and contribute to revenue gr...
4 days ago
Regional Manager, Sales & Marketing
$90K - $110K *
Drive regional sales and marketing strategies, fostering partnerships, analyzing trends, and overseeing initiatives to enhance referral growth and operational success across multiple locations...
1 week ago
$116K - $191K *
Transform service delivery strategy to enhance customer experience and operational efficiency. Collaborate across departments to develop innovative solutions, optimize performance, and drive sustainab...
4 days ago
Senior Director Marketing - Oncology, US and Canada
$177K - $266K *
Shape the future of oncology marketing by leading strategy and execution across US & Canada. Drive growth through innovative campaigns and enhance customer engagement by collaborating with cross-funct...
1 week ago
Associate Director, Manufacturing Package Design
$129K - $231K *
Join a team that's driving packaging innovation in drug product manufacturing. Lead technical strategy and design for late-stage clinical programs, ensuring quality and compliance while collaborating...
5 days ago
Director, Global Benefits, Global
$180K - $200K *
Advance global benefits strategy and governance to support employee wellbeing and Vantage’s growth across regions while ensuring compliance, operational excellence, and a competitive employee experien...
2 weeks ago
Executive Director - National Head of Account Management
$250K - $340K *
Lead a high-performing national account management team driving sales strategies for an innovative allogeneic cell therapy. Collaborate across functions to ensure patient access, achieve sales goals...
1 week ago
$108K - $181K *
Shape strategic relationships with key industrial clients, driving sales growth and collaboration. Manage account strategies to exceed targets, effectively bridging client needs and company offerings...
Reposted 2 days ago
Business Operations & Chief of Staff
$160K - $229K *
Transform the operational backbone of a fast-growing company. Lead strategic planning, harness internal communications, and refine business processes to drive alignment and accountability as you partn...
1 month ago
Sr. Director, Product Marketing
$190K - $210K *
Empower the Product Marketing team to define categories and drive growth by developing compelling narratives, equipping teams for market success, and translating insights into customer value across es...
1 week ago
Strategic Account Manager - Consumer & Technology
$127K - $203K *
Engage customers and drive strategic growth by managing key accounts, fostering strong relationships, and executing comprehensive account strategies to ensure satisfaction and exceed revenue targets...
4 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.