Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$180K - $283K *
Empower and elevate our account management strategy to maximize retention and drive growth. Spearhead team performance, implement best practices, and analyze data to unlock insights, fostering strong...
2 weeks ago
Director, Global Financial Operations
$130K - $180K *
Pioneer your career by leading global financial operations, driving efficiency in AP, AR, and revenue processes while ensuring regulatory compliance and operational excellence across cross-functional...
2 weeks ago
Director, Sales Data & process Compliance
$160K - $190K *
Transform your future by leading strategic pursuits in complex transformation deals. Collaborate across disciplines to craft compelling narratives that resonate with executives. Drive impactful outcom...
2 weeks ago
Regional Service Director West
$149K - $298K *
Manage and lead service teams to increase market share while ensuring customer satisfaction and efficient operations. Drive profitability and oversee key strategies and budgets for growth in a dynamic...
Reposted 6 days ago
$180K - $190K *
Join a dynamic team to lead sales efforts, mentoring Account Executives to exceed targets. Drive growth by opening new markets and closing business in the enterprise software sector while supporting a...
3 weeks ago
$100K - $155K *
Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...
1 week ago
$120K - $150K *
Transform your career by building a RevOps function from the ground up, optimizing processes, driving data insights, and enhancing revenue predictability in a dynamic B2B SaaS environment. Your leader...
4 weeks ago
$134K - $241K *
Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...
3 weeks ago
Director National Accounts - FMS
$80K - $90K *
Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...
Reposted 2 weeks ago
$140K - $160K *
Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...
2 weeks ago
$300K - $420K *
Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...
Today
Director, Inside Enterprise Account Management, Comcast Business
$120K - $160K *
Drive strategic direction for the Inside Enterprise Account Management team, ensuring revenue growth, customer retention, and satisfaction. Lead and develop managers to enhance sales execution and dee...
6 days ago
$120K - $160K *
Lead the charge in engineering excellence by managing complex projects, mentoring teams, and driving innovative technology implementations. Ensure sustainable operations while aligning with business o...
Reposted 5 days ago
Project Director, Customer Install - Data Center Construction
$187K - $250K *
Manage and lead interdisciplinary project teams to ensure successful delivery of data center construction projects within budget and timelines, while maintaining safety standards and operational excel...
Today
Director, Trade & Contract Operations
$130K - $180K *
Join a team that's shaping the future of trade and contract operations for a cutting-edge biotechnology firm. Lead system implementation and management, ensuring operational excellence as the company...
3 weeks ago
$90K - $130K *
Transform client relationships by leading strategic marketing initiatives, managing financial performance, and mentoring teams to deliver innovative solutions while ensuring client satisfaction and gr...
Today
$120K - $150K *
Lead the charge in driving strategic sales operations to scale revenue initiatives and enhance profitability. Collaborate across teams to implement effective retention strategies, optimize forecasting...
2 weeks ago
Senior Manager, Sales Operations — Americas
$160K - $185K *
Oversee Sales Operations for the Americas, enhancing forecasting, pipeline management, and operational excellence. Partner with sales leadership to drive insights, streamline processes, and ensure dat...
1 month ago
$91K - $166K *
Join a team that leads financial planning and analysis for call center operations, ensuring insights drive performance and cost management. Oversee reporting, budgeting, and collaborate cross-function...
Today
$135K - $155K *
Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...
2 weeks ago
Customer Program Management Director
$130K - $180K *
Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...
6 days ago
Director - Presales Operations
$120K - $166K *
Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...
Yesterday
Director, Business Operations Supply Chain Transformations
$120K - $150K *
Champion the transformation of global supply chain operations through effective project management, financial oversight, and cross-functional collaboration, driving initiatives that enhance performanc...
5 days ago
$70K - $95K *
Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...
1 week ago
$70K - $95K *
Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...
1 week ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.