Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Regional Service Director West
$149K - $298K *
Manage and lead service teams to increase market share while ensuring customer satisfaction and efficient operations. Drive profitability and oversee key strategies and budgets for growth in a dynamic...
Reposted 1 week ago
$180K - $190K *
Join a dynamic team to lead sales efforts, mentoring Account Executives to exceed targets. Drive growth by opening new markets and closing business in the enterprise software sector while supporting a...
3 weeks ago
$100K - $155K *
Drive client relationships and team performance while managing operations, promoting business development, and ensuring compliance with standards. Lead a committed team to achieve strategic goals and...
1 week ago
$134K - $241K *
Analyze complex commercial transactions and lead a high-performing team. Collaborate with Sales and Finance to structure deals, drive strategic decisions, and enhance processes that support business g...
3 weeks ago
Director National Accounts - FMS
$80K - $90K *
Join a team that's driving account growth and building strategic relationships. Lead initiatives to enhance customer satisfaction and maximize sales effectiveness while meeting ambitious quotas throug...
Reposted 3 weeks ago
$140K - $160K *
Engage key enterprise clients by managing relationships to drive revenue growth and product adoption. Leverage your technical expertise in IoT and proven sales skills to close new business opportuniti...
2 weeks ago
$300K - $420K *
Drive strategic new logo acquisition across the East region, leading a team of sellers to close complex enterprise deals. Collaborate cross-functionally to enhance market reach and deliver tailored so...
3 days ago
Project Director, Customer Install - Data Center Construction
$187K - $250K *
Manage and lead interdisciplinary project teams to ensure successful delivery of data center construction projects within budget and timelines, while maintaining safety standards and operational excel...
3 days ago
Director, Trade & Contract Operations
$130K - $180K *
Join a team that's shaping the future of trade and contract operations for a cutting-edge biotechnology firm. Lead system implementation and management, ensuring operational excellence as the company...
3 weeks ago
$90K - $130K *
Transform client relationships by leading strategic marketing initiatives, managing financial performance, and mentoring teams to deliver innovative solutions while ensuring client satisfaction and gr...
3 days ago
$120K - $150K *
Lead the charge in driving strategic sales operations to scale revenue initiatives and enhance profitability. Collaborate across teams to implement effective retention strategies, optimize forecasting...
3 weeks ago
$190K - $300K *
Elevate product success through customer collaboration, strategy, and leadership. Drive adoption and activation while shaping the product roadmap by delivering insights and facilitating engagement acr...
Yesterday
$91K - $166K *
Join a team that leads financial planning and analysis for call center operations, ensuring insights drive performance and cost management. Oversee reporting, budgeting, and collaborate cross-function...
3 days ago
$135K - $155K *
Lead advanced customer analytics initiatives, providing strategic insights and fostering client relationships. Drive analytics delivery excellence with distributed teams while identifying growth oppor...
2 weeks ago
Customer Program Management Director
$130K - $180K *
Shape operations and customer partnerships in a high-impact role, leading complex JDM and Systems Integration programs. Drive strategic initiatives, ensure flawless execution across teams, and develop...
1 week ago
Director - Presales Operations
$120K - $166K *
Elevate presales excellence by leading cross-functional teams to enhance execution quality, drive effective deal strategies, and foster growth through innovative processes while supporting a diverse a...
4 days ago
$70K - $95K *
Transform client relations by leading and mentoring a dedicated team. You'll drive performance, optimize presentations, and ensure exceptional service across the Americas, playing a crucial role in ou...
2 weeks ago
$70K - $95K *
Lead the charge in developing customer relationships while mentoring a team to deliver impactful presentations and support. Enhance account performance through data analysis and cost management across...
2 weeks ago
Product Management Director (CPG Industry)
$120K - $160K *
Elevate product line profitability by driving strategic growth initiatives, collaborating with cross-functional teams, and developing innovative product solutions for the retail bags & sheeting market...
Reposted 1 week ago
Product Director, Digital Channels
$165K - $170K *
Transform the digital channels portfolio by leading cross-functional projects and strategies while managing financial performance and product lifecycles. Leverage AI tools and data analytics to drive...
4 weeks ago
$140K - $165K *
Manage a high-performing technical support engineering team, driving escalation quality and improving customer satisfaction. Collaborate with engineering to ensure seamless resolution pathways and pro...
2 weeks ago
Director, GTM Business Operations
$148K - $265K *
Join a team that's driving strategic growth for the Commercial and Mid-market segments. You'll partner with sales leaders, analyze business performance, and lead initiatives to optimize impact and exc...
1 week ago
$112K - $177K *
Champion our branch strategy and drive agency performance, leading initiatives to grow success through effective planning, relationship-building, and a focus on measurable goals in the insurance secto...
1 month ago
Director - SAP S/4 Service Delivery
$246K - $339K *
Accelerate success by leading global SAP S/4HANA service delivery, ensuring high system availability, and driving continuous improvement while fostering team excellence and stakeholder engagement acro...
1 week ago
$84K - $125K *
Drive client satisfaction and revenue growth by managing multiple client accounts, fostering relationships, and executing sales initiatives. Utilize resources effectively to maintain market share and...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.