Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr Client Advisor - Commercial Lines
$80K - $95K *
Accelerate growth by driving sales and managing client relationships, utilizing advanced tools to exceed targets while ensuring high renewal rates through expert collaboration and best practices...
3 weeks ago
Director, Strategic Accounts - Automotive Refinish
$200K - $225K *
Lead strategic account initiatives and drive growth in automotive refinish partnerships. Collaborate with cross-functional teams to enhance customer value and ensure alignment with business objectives...
5 days ago
Group Director, Client Partnership - Media + Growth - Remote US (West Coast)
$150K - $195K *
Pioneer growth strategies for high-growth consumer businesses. Lead cross-functional teams to integrate media, data, and creative solutions that drive scalable commercial success with a focus on innov...
3 days ago
Senior Managing Director, Head of Loan Servicing and Asset Management
$250K - $325K *
Drive operational excellence by leading a diverse Loan Servicing and Asset Management platform, setting strategic direction while fostering talent and ensuring compliance across commercial real estate...
1 week ago
Associate Director, Technical Product & Program Manager
$96K - $135K *
Join the team to drive agile execution in AI-enablement initiatives for enterprise clients. Operate at the intersection of product strategy and delivery, managing workflows and bridging communications...
1 week ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Join a team that's driven to meet sales goals, using expert knowledge to build and manage a successful portfolio while collaborating effectively with clients to ensure high renewal rates and close new...
3 weeks ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Drive sales success by leveraging your expertise in insurance to meet quotas, manage client relationships, and utilize innovative sales tools to close new accounts and maintain renewals. Become a lead...
3 weeks ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Help us drive success through proactive sales efforts while managing client relationships to achieve high renewal rates and meet sales quotas with proven methodologies and tools...
3 weeks ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Engage prospects and drive growth by utilizing effective sales strategies and expertise. Manage a book of business, collaborate with clients, and utilize sales tools to close new accounts while ensuri...
3 weeks ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Optimize sales strategies to meet quotas while managing client relationships. Leverage tools for cold calling, presentations, and renewals. Collaborate to enhance service delivery and drive long-term...
3 weeks ago
Sr Client Advisor - Commercial Lines
$80K - $95K *
Elevate your career by driving sales success through expert knowledge and hands-on client engagement. Utilize cutting-edge tools to achieve targets while managing renewals and building lasting relatio...
3 weeks ago
Director Business Development - Supply Chain
$150K - $180K *
Empower growth through leadership in business development, driving new sales contracts by coordinating cross-functional teams. Utilize strategic deal-making expertise to expand client relationships an...
3 days ago
Senior Manager Labor & Employee Relations
$110K - $130K *
Manage labor and employee relations strategies, ensuring positive engagement and communication while collaborating with leadership to enhance workplace culture and compliance in a multi-state organiza...
5 days ago
Vice President of Franchise Operations
$160K - $200K *
Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...
1 week ago
$201K - $251K *
Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...
2 weeks ago
$125K - $150K *
Manage outside counsel engagement and performance to optimize legal services, focusing on workers' compensation claims and expense management, ensuring compliance with guidelines and enhancing operati...
1 week ago
Senior Manager, Program Management, Supply Chain
$110K - $130K *
Transform the Supply Chain landscape as you lead strategic Warehouse Modernization initiatives, delivering agility and excellence through cross-functional collaboration and data-driven insights, drivi...
1 week ago
Senior Director, Business Development
$160K - $200K *
Transform enterprise growth by driving strategic initiatives, identifying new business opportunities in healthcare, and building executive relationships to enhance market presence and revenue expansio...
3 days ago
Manager, Scheduling Originations Title & Close
$80K - $95K *
Grow with us to lead a dynamic team in the mortgage industry, driving operational excellence and enhancing client satisfaction through innovative solutions and effective leadership. Empower our staff...
3 weeks ago
$201K - $343K *
Lead the U.S. channel sales strategy for diabetes therapies, building partnerships and driving growth. Enhance patient access and expand market presence while managing a high-performing sales team and...
Reposted 1 week ago
Product Director, Marine Systems
$150K - $180K *
Deliver impactful product management for Marine Systems, guiding products from conception to global market execution while focusing on innovation, customer needs, and cross-functional collaboration to...
3 weeks ago
Director, Technical Program Management
$210K - $240K *
Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...
1 week ago
Director, Technical Program Management
$190K - $215K *
Join a team that's shaping the future of healthcare by leading the development of technical program management practices, driving cross-functional initiatives, and empowering a talented TPM team to en...
1 week ago
Account Manager, SRS Transportation
$98K - $117K *
Empower growth by driving transportation services for diverse clients, fostering relationships, and delivering tailored solutions to enhance sample management and logistics while expanding Azenta's re...
1 week ago
$180K - $220K *
Engage clients to drive sales growth by expanding the customer base within your territory. Collaborate with cross-functional teams to develop strategies, maintain relationships, and ensure exceptional...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.