Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Business Engineering
$120K - $150K *
Accelerate healthcare transformation by leading key application services initiatives. Drive business engineering and enhance our core processing environment to impact millions with innovative solution...
5 days ago
Sr. Director of Product Management
$150K - $180K *
Elevate the automotive service landscape by leading product strategy and innovation. Drive customer engagement and retention with cutting-edge solutions while collaborating cross-functionally to enhan...
Reposted 1 week ago
Senior Vice President, Care Delivery
$275K - $315K *
Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...
3 weeks ago
$99K - $122K *
Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...
Reposted 3 days ago
$99K - $122K *
Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...
2 weeks ago
Integrated Products Category Management Senior Director, NA
$200K - $250K *
Champion the future of global category strategy for integrated infrastructure products. Drive sourcing efficiencies and enhance supplier engagement while collaborating with cross-functional teams to o...
2 weeks ago
Director, Digital Transformation - Site Management Operations
$130K - $180K *
Empower clinical research through strategic digital transformation, leading AI integration and enhancing operational efficiency. Collaborate with experts to drive innovation and optimize user experien...
Reposted 4 weeks ago
Director of Information Technology
$130K - $180K *
Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...
2 weeks ago
$90K - $120K *
Empower cross-functional operations as a Senior Business Analyst, driving initiative solutions and enhancing vendor relationships while guiding teams through complexity to impactful recommendations fo...
2 weeks ago
$97K - $189K *
Advance your career by driving strategic program management for profitability, growth, and execution. Collaborate with cross-functional teams to optimize operations while ensuring strong relationships...
3 weeks ago
$115K - $130K *
Empower growth by leading strategic account initiatives, collaborating with teams to develop actionable plans, and leveraging industry insights for global expansion and client success...
1 week ago
Sales Director, Account Executives, Strategic
$162K - $256K *
Lead and grow a strategic sales team focused on enterprise customers. Collaborate with various departments to drive market share and revenue, while mentoring sales professionals and managing key execu...
4 days ago
Sales Director, Account Executives, Strategic
$162K - $256K *
Elevate your career by leading a top-tier sales team focused on strategic accounts, driving growth and revenue through innovative sales strategies and building strong enterprise relationships. Your ex...
4 days ago
$120K - $140K *
Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...
Yesterday
$70K - $95K *
Support complex field service operations, ensuring exceptional service delivery and customer satisfaction while troubleshooting and resolving technical issues in power/mechanical equipment. Grow your...
2 weeks ago
Director, Corporate Development (1479)
$170K - $200K *
Join a team that's at the forefront of corporate development, driving M&A deal execution and strategic partnerships. You'll manage pipeline development, deal processes, and post-acquisition integratio...
3 weeks ago
$76K - $95K *
Join a team that drives growth in military purchasing programs, fostering strong client and supplier relationships to meet profit goals while navigating complex procurement processes across multiple i...
1 week ago
$130K *
Unlock potential by driving enterprise sales and managing a robust pipeline, cultivating relationships, and closing deals to expand business impact. Collaborate with teams to deliver innovative soluti...
Reposted 1 week ago
Director, Implementation Services, Enterprise
$120K - $150K *
Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...
2 weeks ago
Digital Product Delivery Manager
$149K - $198K *
Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...
1 week ago
$130K - $180K *
Drive the future of regional performance by leading high-performing teams and executing strategic initiatives within a complex portfolio focused on rare diseases. Collaborate cross-functionally to enh...
3 weeks ago
$90K - $130K *
Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...
3 weeks ago
Director of Compliance - Product
$175K - $220K *
Help us drive compliance innovation in product development. Leverage AI tools to ensure seamless integration of regulatory standards from ideation to launch while maintaining a risk-aware culture that...
Reposted 1 week ago
Director, Customer Success Management
$171K - $273K *
Lead the strategy for enterprise customer success delivery by driving insights, aligning teams, and supporting execution across complex customer portfolios, ensuring tangible business outcomes and hig...
1 week ago
Director of Products and Solutions
$150K - $235K *
Shape the regional product strategy and execution for scalable growth, translating market insights into actionable programs. Drive sales enablement and foster strong partnerships to elevate the brand...
3 days ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.