Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$80K - $95K *

Accelerate growth by driving sales and managing client relationships, utilizing advanced tools to exceed targets while ensuring high renewal rates through expert collaboration and best practices...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $225K *

Lead strategic account initiatives and drive growth in automotive refinish partnerships. Collaborate with cross-functional teams to enhance customer value and ensure alignment with business objectives...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$150K - $195K *

Pioneer growth strategies for high-growth consumer businesses. Lead cross-functional teams to integrate media, data, and creative solutions that drive scalable commercial success with a focus on innov...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Media

$250K - $325K *

Drive operational excellence by leading a diverse Loan Servicing and Asset Management platform, setting strategic direction while fostering talent and ensuring compliance across commercial real estate...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Real Estate & Construction

$96K - $135K *

Join the team to drive agile execution in AI-enablement initiatives for enterprise clients. Operate at the intersection of product strategy and delivery, managing workflows and bridging communications...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$80K - $95K *

Join a team that's driven to meet sales goals, using expert knowledge to build and manage a successful portfolio while collaborating effectively with clients to ensure high renewal rates and close new...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Drive sales success by leveraging your expertise in insurance to meet quotas, manage client relationships, and utilize innovative sales tools to close new accounts and maintain renewals. Become a lead...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Help us drive success through proactive sales efforts while managing client relationships to achieve high renewal rates and meet sales quotas with proven methodologies and tools...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Engage prospects and drive growth by utilizing effective sales strategies and expertise. Manage a book of business, collaborate with clients, and utilize sales tools to close new accounts while ensuri...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Optimize sales strategies to meet quotas while managing client relationships. Leverage tools for cold calling, presentations, and renewals. Collaborate to enhance service delivery and drive long-term...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$80K - $95K *

Elevate your career by driving sales success through expert knowledge and hands-on client engagement. Utilize cutting-edge tools to achieve targets while managing renewals and building lasting relatio...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Empower growth through leadership in business development, driving new sales contracts by coordinating cross-functional teams. Utilize strategic deal-making expertise to expand client relationships an...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$110K - $130K *

Manage labor and employee relations strategies, ensuring positive engagement and communication while collaborating with leadership to enhance workplace culture and compliance in a multi-state organiza...

US-AnywhereRemote

5 days ago

  •   5 - 7 years exp.  •   Business Services

$160K - $200K *

Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Retail & Consumer Goods

$201K - $251K *

Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$125K - $150K *

Manage outside counsel engagement and performance to optimize legal services, focusing on workers' compensation claims and expense management, ensuring compliance with guidelines and enhancing operati...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Legal & Accounting

$110K - $130K *

Transform the Supply Chain landscape as you lead strategic Warehouse Modernization initiatives, delivering agility and excellence through cross-functional collaboration and data-driven insights, drivi...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$160K - $200K *

Transform enterprise growth by driving strategic initiatives, identifying new business opportunities in healthcare, and building executive relationships to enhance market presence and revenue expansio...

US-AnywhereRemote

3 days ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $95K *

Grow with us to lead a dynamic team in the mortgage industry, driving operational excellence and enhancing client satisfaction through innovative solutions and effective leadership. Empower our staff...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$201K - $343K *

Lead the U.S. channel sales strategy for diabetes therapies, building partnerships and driving growth. Enhance patient access and expand market presence while managing a high-performing sales team and...

US-AnywhereRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Healthcare

$150K - $180K *

Deliver impactful product management for Marine Systems, guiding products from conception to global market execution while focusing on innovation, customer needs, and cross-functional collaboration to...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$210K - $240K *

Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $215K *

Join a team that's shaping the future of healthcare by leading the development of technical program management practices, driving cross-functional initiatives, and empowering a talented TPM team to en...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$98K - $117K *

Empower growth by driving transportation services for diverse clients, fostering relationships, and delivering tailored solutions to enhance sample management and logistics while expanding Azenta's re...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Transportation

$180K - $220K *

Engage clients to drive sales growth by expanding the customer base within your territory. Collaborate with cross-functional teams to develop strategies, maintain relationships, and ensure exceptional...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.