Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$120K - $150K *

Accelerate healthcare transformation by leading key application services initiatives. Drive business engineering and enhance our core processing environment to impact millions with innovative solution...

US-AnywhereRemote

5 days ago

  •   8 - 10 years exp.  •   Healthcare

$150K - $180K *

Elevate the automotive service landscape by leading product strategy and innovation. Drive customer engagement and retention with cutting-edge solutions while collaborating cross-functionally to enhan...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$275K - $315K *

Join a team that's redefining virtual healthcare delivery. Lead strategic and operational initiatives, manage cross-departmental partnerships, and optimize care processes for exceptional client satisf...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$99K - $122K *

Analyze market opportunities and cultivate relationships with crop insurance agents, driving profitable growth through strategic outreach and support. Extensive travel (up to 70%) required to achieve...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$99K - $122K *

Shape the future of crop insurance by developing strategic relationships and driving profitable growth through extensive networking and insights. Collaborate effectively across teams while ensuring co...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $250K *

Champion the future of global category strategy for integrated infrastructure products. Drive sourcing efficiencies and enhance supplier engagement while collaborating with cross-functional teams to o...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$130K - $180K *

Empower clinical research through strategic digital transformation, leading AI integration and enhancing operational efficiency. Collaborate with experts to drive innovation and optimize user experien...

US-AnywhereRemote

Reposted 4 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$130K - $180K *

Drive transformative IT strategies to scale technology operations, modernize systems, enhance security, and implement AI governance across the organization, partnering strategically with cross-functio...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$90K - $120K *

Empower cross-functional operations as a Senior Business Analyst, driving initiative solutions and enhancing vendor relationships while guiding teams through complexity to impactful recommendations fo...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$97K - $189K *

Advance your career by driving strategic program management for profitability, growth, and execution. Collaborate with cross-functional teams to optimize operations while ensuring strong relationships...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$115K - $130K *

Empower growth by leading strategic account initiatives, collaborating with teams to develop actionable plans, and leveraging industry insights for global expansion and client success...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Business Services

$162K - $256K *

Lead and grow a strategic sales team focused on enterprise customers. Collaborate with various departments to drive market share and revenue, while mentoring sales professionals and managing key execu...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$162K - $256K *

Elevate your career by leading a top-tier sales team focused on strategic accounts, driving growth and revenue through innovative sales strategies and building strong enterprise relationships. Your ex...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Enterprise Technology

$120K - $140K *

Strategize and build innovative customer success systems, leading a dynamic team to enhance client retention and growth. Shape operational models while actively managing key accounts in a mission-driv...

US-AnywhereRemote

Yesterday

  •   5 - 7 years exp.  •   Business Services

$70K - $95K *

Support complex field service operations, ensuring exceptional service delivery and customer satisfaction while troubleshooting and resolving technical issues in power/mechanical equipment. Grow your...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Energy & Utilities

$170K - $200K *

Join a team that's at the forefront of corporate development, driving M&A deal execution and strategic partnerships. You'll manage pipeline development, deal processes, and post-acquisition integratio...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$76K - $95K *

Join a team that drives growth in military purchasing programs, fostering strong client and supplier relationships to meet profit goals while navigating complex procurement processes across multiple i...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Aerospace & Defense

$130K *

Unlock potential by driving enterprise sales and managing a robust pipeline, cultivating relationships, and closing deals to expand business impact. Collaborate with teams to deliver innovative soluti...

Reposted 1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$120K - $150K *

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$149K - $198K *

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$130K - $180K *

Drive the future of regional performance by leading high-performing teams and executing strategic initiatives within a complex portfolio focused on rare diseases. Collaborate cross-functionally to enh...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$90K - $130K *

Champion a vibrant People function in this hands-on role focusing on HR operations, compliance, and employee engagement within a high-growth technology environment. Lead initiatives that drive structu...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$175K - $220K *

Help us drive compliance innovation in product development. Leverage AI tools to ensure seamless integration of regulatory standards from ideation to launch while maintaining a risk-aware culture that...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$171K - $273K *

Lead the strategy for enterprise customer success delivery by driving insights, aligning teams, and supporting execution across complex customer portfolios, ensuring tangible business outcomes and hig...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$150K - $235K *

Shape the regional product strategy and execution for scalable growth, translating market insights into actionable programs. Drive sales enablement and foster strong partnerships to elevate the brand...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.