Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$97K - $131K *

Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$208K - $299K *

Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $168K *

Execute project plans and manage all phases from initiation to delivery. Collaborate with cross-functional teams, stakeholders, and vendors to ensure projects meet quality, timeline, and budgetary exp...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$128K - $160K *

Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$115K - $173K *

Lead the charge in managing complex projects with multi-million dollar budgets. You'll ensure timely delivery and scope adherence while leveraging expertise in project governance, material handling, a...

US-AnywhereRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Business Services

$115K - $173K *

Grow your career with a key role overseeing complex warehouse automation projects, managing executive relationships, and driving performance across multi-disciplinary teams from beginning to successfu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$83K - $125K *

Join a team that’s focusing on Conduit Tech, empowering HVAC professionals to design and install energy-efficient systems. Leverage startup agility combined with leading industry resources for impactf...

US-AnywhereRemote

4 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$158K - $205K *

Help us redefine the future of biologics business development by driving new customer relationships and revenue growth in the US West territory, while collaborating cross-functionally and promoting in...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$106K - $159K *

Oversee national technical installations and commissioning of innovative smart motor equipment. Ensure quality support, training, and troubleshooting while traveling extensively to enhance client oper...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$120K - $150K *

Lead the charge in overseeing loan accounting, ensuring compliance with GAAP and enhancing internal controls while managing a team to drive operational efficiency and strategic initiatives...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $130K *

Champion innovative solutions and enhance operational efficiency, ensuring seamless distribution processes through effective leadership and collaborative teamwork. Lead and develop engineering teams t...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$220K - $240K *

Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$124K - $198K *

Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...

US-AnywhereRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Healthcare

$138K - $170K *

Empower growth by leading commercial contract processes while advising on legal matters. Drive compliance, risk management, and AI integration in contracts, fostering strong stakeholder relationships...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$150K - $190K *

Champion the launch of innovative commercial products by leading cross-functional teams and managing integrated project plans to ensure timely, effective execution in a dynamic environment...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$164K - $304K *

Explore a leadership role for driving sales growth and client engagement across a designated territory, fostering relationships with C-suite executives to transform client journeys through integrated...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$180K - $200K *

Shape the future of cybersecurity by leading a high-performing sales team to drive new business acquisition and revenue growth in a fast-paced, innovative environment. You will empower your team to ac...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $160K *

Lead the charge in shaping a scalable, repeatable delivery model for customer migrations, ensuring optimized execution and enhanced customer experiences across global teams. Drive operational excellen...

US-AnywhereRemote

Reposted today

  •   5 - 7 years exp.  •   Enterprise Technology

$147K - $221K *

Innovate and lead a high-performing team to deliver market-driven products, driving customer satisfaction while leveraging AI and ML technology to unlock new opportunities. Own the entire product life...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Real Estate & Construction

$110K - $140K *

Shape the future of litigation support by driving sales and client engagement in your territory. Utilize your expertise to build relationships, identify new opportunities, and meet revenue targets whi...

US-AnywhereRemote

Reposted 6 days ago

  •   5 - 7 years exp.  •   Legal & Accounting

$154K - $200K *

Unlock potential as you drive US market access strategy, ensuring effective payer and provider engagement while leading reimbursement initiatives and enhancing patient access outcomes across the healt...

US-AnywhereRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Healthcare

$120K - $180K *

Lead the charge in building strong senior-level client relationships and ensure client satisfaction and retention. Drive marketing initiatives and identify growth opportunities while managing risks an...

US-AnywhereRemote

3 days ago

  •   11 - 15 years exp.  •   Healthcare

$127K - $171K *

Lead and innovate compliance strategies for a dynamic asset management team, guiding policy development and risk assessment while mentoring staff to enhance operational efficiency and regulatory adher...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$90K - $120K *

Lead initiatives that enhance BDR performance and streamline operations, connecting teams and systems to foster scalability and enablement, driving success through strategy and analytics to empower fr...

US-AnywhereRemote

1 month ago

  •   Less than 5 years exp.  •   Business Services

$124K - $179K *

Join a dynamic team providing strategic leadership in Environmental Services and Linen Programs across a multi-facility healthcare system, ensuring operational excellence, compliance, and continuous i...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.