Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Enterprise Core Customer Success Manager
$97K - $131K *
Drive transformation by leading strategic engagements with large, complex customers. Collaborate cross-functionally to align business goals with technology solutions, ensuring long-term value and oper...
1 week ago
Director of Product, Workforce Management
$208K - $299K *
Drive product excellence by leading a dynamic team focused on enhancing workforce management solutions. Collaborate cross-functionally to elevate customer engagement and ensure market competitiveness...
2 weeks ago
$100K - $168K *
Execute project plans and manage all phases from initiation to delivery. Collaborate with cross-functional teams, stakeholders, and vendors to ensure projects meet quality, timeline, and budgetary exp...
1 week ago
$128K - $160K *
Transform critical SAP support by providing expert troubleshooting and technical guidance for IS-U and Billing modules. Collaborate remotely with clients and teams to enhance customer experience in co...
1 week ago
$115K - $173K *
Lead the charge in managing complex projects with multi-million dollar budgets. You'll ensure timely delivery and scope adherence while leveraging expertise in project governance, material handling, a...
Reposted 1 week ago
$115K - $173K *
Grow your career with a key role overseeing complex warehouse automation projects, managing executive relationships, and driving performance across multi-disciplinary teams from beginning to successfu...
2 weeks ago
Senior Pro Product Specialist, Conduit
$83K - $125K *
Join a team that’s focusing on Conduit Tech, empowering HVAC professionals to design and install energy-efficient systems. Leverage startup agility combined with leading industry resources for impactf...
4 weeks ago
Associate Director, Business Development, Biologics
$158K - $205K *
Help us redefine the future of biologics business development by driving new customer relationships and revenue growth in the US West territory, while collaborating cross-functionally and promoting in...
1 week ago
$106K - $159K *
Oversee national technical installations and commissioning of innovative smart motor equipment. Ensure quality support, training, and troubleshooting while traveling extensively to enhance client oper...
2 weeks ago
Director, Loan & Pool Accounting
$120K - $150K *
Lead the charge in overseeing loan accounting, ensuring compliance with GAAP and enhancing internal controls while managing a team to drive operational efficiency and strategic initiatives...
1 week ago
$100K - $130K *
Champion innovative solutions and enhance operational efficiency, ensuring seamless distribution processes through effective leadership and collaborative teamwork. Lead and develop engineering teams t...
1 week ago
$220K - $240K *
Drive data-inspired insights to enhance product strategy and customer experiences. Lead a cross-functional team, influencing business decisions through analytics while fostering a culture of innovatio...
1 week ago
$124K - $198K *
Drive innovative healthcare solutions by shaping product strategies, enhancing customer value, and leading cross-functional teams to capitalize on market opportunities in medical services. Influence t...
Reposted 5 days ago
Associate Director, Commercial Counsel
$138K - $170K *
Empower growth by leading commercial contract processes while advising on legal matters. Drive compliance, risk management, and AI integration in contracts, fostering strong stakeholder relationships...
3 days ago
Associate Director, Project Management
$150K - $190K *
Champion the launch of innovative commercial products by leading cross-functional teams and managing integrated project plans to ensure timely, effective execution in a dynamic environment...
3 weeks ago
$164K - $304K *
Explore a leadership role for driving sales growth and client engagement across a designated territory, fostering relationships with C-suite executives to transform client journeys through integrated...
2 days ago
$180K - $200K *
Shape the future of cybersecurity by leading a high-performing sales team to drive new business acquisition and revenue growth in a fast-paced, innovative environment. You will empower your team to ac...
3 weeks ago
Senior Manager, Customer Migration & Transformation
$125K - $160K *
Lead the charge in shaping a scalable, repeatable delivery model for customer migrations, ensuring optimized execution and enhanced customer experiences across global teams. Drive operational excellen...
Reposted today
Senior Product Manager - Virtual Agents and Capacity Intelligence
$147K - $221K *
Innovate and lead a high-performing team to deliver market-driven products, driving customer satisfaction while leveraging AI and ML technology to unlock new opportunities. Own the entire product life...
2 weeks ago
Account Director - eDiscovery Sales, Western Region
$110K - $140K *
Shape the future of litigation support by driving sales and client engagement in your territory. Utilize your expertise to build relationships, identify new opportunities, and meet revenue targets whi...
Reposted 6 days ago
Market Access Director - US Region
$154K - $200K *
Unlock potential as you drive US market access strategy, ensuring effective payer and provider engagement while leading reimbursement initiatives and enhancing patient access outcomes across the healt...
Reposted 3 days ago
$120K - $180K *
Lead the charge in building strong senior-level client relationships and ensure client satisfaction and retention. Drive marketing initiatives and identify growth opportunities while managing risks an...
3 days ago
$127K - $171K *
Lead and innovate compliance strategies for a dynamic asset management team, guiding policy development and risk assessment while mentoring staff to enhance operational efficiency and regulatory adher...
2 weeks ago
$90K - $120K *
Lead initiatives that enhance BDR performance and streamline operations, connecting teams and systems to foster scalability and enablement, driving success through strategy and analytics to empower fr...
1 month ago
Sys Director Environmental & Linen Services
$124K - $179K *
Join a dynamic team providing strategic leadership in Environmental Services and Linen Programs across a multi-facility healthcare system, ensuring operational excellence, compliance, and continuous i...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.