Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Principal Product Manager - Media & Archival Solutions
$130K - $160K *
Champion the transformation of preserved media into strategic digital assets. Lead cross-functional innovation to define the vision and roadmap for Media & Archival Solutions within a rapidly evolving...
Reposted 3 weeks ago
$80K - $95K *
Transform supply chain operations by guiding teams, optimizing processes, and ensuring quality standards are met, all while fostering a culture of safety and engagement across all departments for oper...
4 days ago
Senior Manager, Technical Operations
$125K - $150K *
Optimize operational strategies and processes to enhance Sales Engineering effectiveness. Drive cross-functional alignment, reporting, and resource planning to scale technical pre-sales operations in...
3 weeks ago
Sr. Manager, Technical Customer Support
$110K - $130K *
Champion exceptional customer support by leading technical operations, resolving complex cases, and collaborating with cross-functional teams to enhance service quality and customer satisfaction in a...
1 week ago
$80K - $108K *
Take ownership of translating product visions into actionable requirements. Collaborate across teams to refine priorities and ensure successful launch of software solutions while maintaining a strong...
3 weeks ago
Senior Director, Global Client Success
$150K - $180K *
Lead operational transformation initiatives, manage cross-functional teams, and enhance client success strategies. Drive onboarding, product adoption, and value realization while ensuring scalable ser...
3 weeks ago
Director, Financial Regional Sales
$349K - $441K *
Reimagine business development by leading a global strategy for Software, Services, and CX. This role offers the opportunity to drive growth and profitability while managing risk in a complex organiza...
Reposted today
Customer Service Representative - Canada
$74K - $92K *
Join a team that's dedicated to enhancing healthcare by delivering exceptional customer service. Collaborate across diverse teams to resolve complex inquiries and improve processes, making a tangible...
6 days ago
$180K - $200K *
Lead the charge in delivering innovative technology solutions for our Technology, Media and Telecom clients, enhancing their strategic outcomes through effective collaboration and expert communication...
Reposted 2 days ago
$72K - $192K *
Empower a dynamic sales team to exceed targets and drive growth while fostering a culture of collaboration and accountability, all aligned with core values focused on the well-being of both clients an...
3 weeks ago
Dir, MAPS (Market Access Patient Services)/Medical Data Partnerships Lead
$185K - $344K *
Join a team that's redefining market access through innovative data partnerships. Lead strategic collaborations, ensure data compliance, and drive insights that enhance decision-making and patient ser...
2 weeks ago
Director, Financial Solution Sales
$150K - $180K *
Drive strategic sales initiatives, mentor the sales team, and exceed quotas through collaboration and leadership in a dynamic healthcare technology environment...
Reposted 2 weeks ago
Assistant Director, Compliance
$127K - $171K *
Join a dynamic team to enhance AML compliance programs and drive strategic initiatives. Collaborate across functions globally, ensuring regulatory adherence while leveraging technology to optimize ope...
1 week ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$150K - $180K *
Lead the charge in driving account growth for key clients, leveraging AI expertise to shape conversations with CXOs. Expand engagement depth while achieving aggressive revenue targets and enhancing cl...
1 week ago
Director - Client Growth Partner (IT Consulting / Retail & CPG)
$250K - $370K *
Accelerate growth by expanding key accounts and establishing strategic partnerships with CXOs. Leverage AI expertise to drive value-led conversations and ensure client satisfaction while achieving rev...
1 week ago
Director / Sr. Marketing Director - PRS
$170K - $210K *
Lead the charge in crafting marketing strategies for innovative medical devices. Collaborate cross-functionally to drive growth, enhance customer insights, and optimize portfolio management within the...
3 weeks ago
Director – Business Partner Lead, Business Intelligence & Market Access
$189K - $256K *
Join a team that's defining strategic partnerships and driving innovation across Global Commercial Operations. Lead category and sourcing teams in Data, Analytics, and Market Access, ensuring alignmen...
Reposted 3 weeks ago
Associate Director, Construction Management
$140K - $197K *
Transform client relationships by leading diverse teams, driving project success, and fostering partnerships. Leverage your cost management expertise to enhance performance while contributing to strat...
1 week ago
$170K - $210K *
Optimize marketing strategy to elevate our presence in healthcare AI. Lead cross-functional initiatives to generate impactful content, drive revenue growth, and establish Qualified Health as the trust...
4 days ago
$125K - $150K *
Transform customer relationships into thriving revenue streams. Drive strategic sales initiatives, identify market opportunities, and collaborate across departments to maximize growth while ensuring a...
1 week ago
$80K - $95K *
Elevate project delivery by leading complex initiatives from concept to completion. Manage resources, mitigate risks, and ensure timely, budget-conscious, high-quality outcomes while fostering communi...
Reposted 6 days ago
Director of Sales - Transformers/EBOS
$125K - $150K *
Champion market expansion and strategic sales in the transformer industry, forging key client partnerships and driving compliance with industry standards while maximizing revenue and product line grow...
2 days ago
Senior Manager, Broker and Employer Services
$133K - $199K *
Optimize broker and employer services by leading transformative strategies, enhancing customer experiences, and driving operational excellence in a highly collaborative environment focused on sustaina...
1 week ago
Senior Director, Head of Infrastructure & Technology Services
$160K - $190K *
Oversee comprehensive technology operations, ensuring reliability, scalability, and security. Drive modernization while enhancing employee experience through cutting-edge infrastructure and seamless s...
Today
$120K - $180K *
Join a team that’s shaping network operations by developing and maintaining advanced systems, applications, and configurations. You'll lead IT projects ensuring seamless service delivery and robust se...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.