Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Sr. Director, Patient Services - HUB
$150K - $180K *
Lead the management of Patient Services initiatives while ensuring quality, cost, and service targets are met. Drive program evolution, oversee client relationships, and develop strategic business pla...
4 days ago
$138K - $231K *
Lead the charge in driving revenue growth by managing full sales cycles, engaging healthcare stakeholders and delivering complex SaaS solutions tailored to Ambulatory Surgery Centers and their unique...
1 week ago
Customer Solutions Manager, EDU & SLG Western Region - CSM
$118K - $160K *
Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...
1 week ago
Director, Experience Management & Governance
$105K - $182K *
Lead the charge in enhancing risk management processes while collaborating with diverse teams. Drive compliance and operational excellence across multiple business units in a dynamic, fast-paced envir...
2 weeks ago
$120K - $150K *
Lead the charge in optimizing enterprise planning across multiple manufacturing sites. Oversee a diverse team to enhance raw material planning, production scheduling, and ERP processes, driving operat...
4 days ago
Commercial Customer Marketing Manager
$129K - $207K *
Join a team that's committed to driving impactful customer engagement through innovative marketing strategies. You'll craft and execute global campaigns that enhance product adoption, build communitie...
1 week ago
Director, Infrastructure & End-User Services
$175K - $200K *
Transform workplace technology and ensure seamless end-user service delivery while leading diverse teams across IAM, desktop support, and infrastructure management to enhance productivity and security...
Reposted 2 days ago
Director, Enterprise Dynamics Services
$170K - $210K *
Join a team that drives excellence in enterprise support by leading Dynamics Services. Oversee Tier 1-4 support, build a skilled team, and enhance Dynamics applications to elevate user experience acro...
Today
$119K - $190K *
Accelerate progress at OEM accounts by leading sales strategies, managing a dedicated team, and driving business growth through innovative solutions and customer engagement in the automation industry...
2 weeks ago
$225K - $240K *
Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...
3 weeks ago
Director, NA Key Accounts: Power, Cable, Telecom
$145K - $200K *
Join our dynamic team to drive strategic key account initiatives, develop robust client relationships, and lead a talented team while contributing to business growth and sustainability goals in the ad...
1 week ago
$100K - $140K *
Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...
3 days ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 2 weeks ago
Human Resources Business Partner
$75K - $95K *
Shape the future of our workforce by leading strategic HR partnerships and benefits administration, ensuring compliance and fostering a positive employee environment across multiple locations...
3 weeks ago
$120K - $150K *
Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...
2 weeks ago
$120K - $150K *
Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...
2 days ago
$140K - $160K *
Lead and scale a high-performing sales organization focusing on SMB and Franchise growth while driving revenue and building efficient systems in a fast-paced environment. Collaborate with cross-functi...
1 week ago
Director, Revenue Enablement | US
$190K - $220K *
Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...
1 week ago
Senior Director, Product Strategy
$183K - $305K *
Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...
6 days ago
Senior Director, Product Strategy
$183K - $305K *
Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...
1 week ago
$150K - $200K *
Grow your career with a strategic sales leader role, driving revenue growth across the Americas. Collaborate with partners and internal teams to execute expansion strategies and build a high-performin...
2 weeks ago
Director - Infrastructure Services 3
$85K - $145K *
Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...
1 week ago
Sr.Manager, CRM & Lifecycle Strategy
$120K - $150K *
Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...
Reposted 1 week ago
$163K - $245K *
Lead the charge in driving high-priority initiatives from inception to execution, collaborating with senior leaders while delivering exceptional results. This role offers an accelerated career traject...
2 days ago
$260K - $468K *
Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outr...
Reposted yesterday
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.