Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

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$125K - $150K *

Transform the sales landscape by leading and scaling our small and mid-market sales team, driving strategic initiatives, and coaching talent to exceed sales targets while leveraging advanced technolog...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Healthcare

$140K - $180K *

Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$162K - $198K *

Unlock your leadership potential by driving global indirect procurement strategies, optimizing costs, and fostering supplier relationships in a dynamic, collaborative environment to enhance business p...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$140K - $160K *

Join a team that's driving sales excellence by leading and empowering sales professionals to exceed targets. Utilize your strategic mindset and customer relations expertise to foster growth and innova...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Business Services

$138K - $231K *

Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$159K - $287K *

Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...

US-AnywhereRemote

Reposted 4 days ago

  •   5 - 7 years exp.  •   Healthcare

$173K - $288K *

Empower growth and relationships in a strategic role focused on managing key accounts. Drive customer satisfaction and revenue retention through strategic collaboration and consultative selling within...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$140K - $170K *

Manage a dynamic sales team to drive achievement of targets, develop strategic growth initiatives, and cultivate key customer relationships to enhance business success in a competitive market landscap...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Business Services

$199K - $279K *

Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$226K - $335K *

Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...

US-AnywhereRemote

2 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$125K - $150K *

Lead the charge in cultivating robust client relationships while overseeing service delivery and account management strategies across a broad client base. Your influence will drive operational excelle...

US-AnywhereRemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$95K - $125K *

Champion client relationships and lead a team to maximize profitability, retention, and service quality in the business travel sector, driving strategic business plans and contract negotiations for co...

US-AnywhereRemote

Today

  •   5 - 7 years exp.  •   Business Services

$250K - $275K *

Engage as a strategic leader to drive global supply chain excellence across an $800M spend. Collaborate closely with VPs to implement effective SIOP strategies, enhance performance, and support hyper...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$160K - $224K *

Advance RCM service delivery by leading global teams to enhance client engagement, ensure compliance, and drive operational excellence. Focus on client satisfaction and revenue cycle innovation throug...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$259K - $356K *

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

US-AnywhereRemote

4 days ago

  •   11 - 15 years exp.  •   Pharmaceuticals & Biotech

$110K - $130K *

Champion business growth in the Automotive & Convenience market through strategic development, client relationship management, and dynamic market engagement, driving results and facilitating thriving...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$150K - $180K *

Elevate sterility assurance and contamination control strategies globally. Lead risk assessments and foster best practices across our sterile manufacturing sites while championing continuous improveme...

US-AnywhereRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$160K - $287K *

Lead the charge in actuarial excellence by building high-performing teams, developing innovative pricing strategies, and managing complex insurance portfolios to drive profitability and enhance market...

US-AnywhereRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$134K - $201K *

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $135K *

Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...

US-AnywhereRemote

4 days ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Elevate your career by leading and scaling a Revenue Operations practice. In this senior player-coach role, you'll manage a team while engaging directly with clients to deliver high-quality strategic...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Business Services

$147K - $184K *

Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$229K - $321K *

Champion the Delivery & Fulfillment Intelligence Platform by defining strategy, managing resources, and developing innovations to optimize logistics operations for efficient, data-driven delivery solu...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Transportation

$150K - $180K *

Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$158K - $190K *

Lead the charge in driving business development by generating and managing high-value client relationships, leveraging cross-functional insights to craft solutions that align with client needs and fue...

US-AnywhereRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Transportation

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.