Director, Customer Service Jobs

Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.

The Role of a Director, Customer Service

As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.

Career Growth

In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
Locations
caret down
More
1
caret down

$138K - $231K *

Lead the charge in driving revenue growth by managing full sales cycles, engaging healthcare stakeholders and delivering complex SaaS solutions tailored to Ambulatory Surgery Centers and their unique...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$118K - $160K *

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$105K - $182K *

Lead the charge in enhancing risk management processes while collaborating with diverse teams. Drive compliance and operational excellence across multiple business units in a dynamic, fast-paced envir...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Lead the charge in optimizing enterprise planning across multiple manufacturing sites. Oversee a diverse team to enhance raw material planning, production scheduling, and ERP processes, driving operat...

US-AnywhereRemote

4 days ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$129K - $207K *

Join a team that's committed to driving impactful customer engagement through innovative marketing strategies. You'll craft and execute global campaigns that enhance product adoption, build communitie...

US-AnywhereRemote

1 week ago

  •   11 - 15 years exp.  •   Enterprise Technology

$175K - $200K *

Transform workplace technology and ensure seamless end-user service delivery while leading diverse teams across IAM, desktop support, and infrastructure management to enhance productivity and security...

US-AnywhereRemote

Reposted 2 days ago

  •   8 - 10 years exp.  •   Information Technology

$170K - $210K *

Join a team that drives excellence in enterprise support by leading Dynamics Services. Oversee Tier 1-4 support, build a skilled team, and enhance Dynamics applications to elevate user experience acro...

US-AnywhereRemote

Today

  •   8 - 10 years exp.  •   Enterprise Technology

$119K - $190K *

Accelerate progress at OEM accounts by leading sales strategies, managing a dedicated team, and driving business growth through innovative solutions and customer engagement in the automation industry...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$225K - $240K *

Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...

US-AnywhereRemote

3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$145K - $200K *

Join our dynamic team to drive strategic key account initiatives, develop robust client relationships, and lead a talented team while contributing to business growth and sustainability goals in the ad...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Telecommunications & Hardware

$100K - $140K *

Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...

US-AnywhereRemote

3 days ago

  •   5 - 7 years exp.  •   Healthcare

$169K - $298K *

Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...

US-AnywhereRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$75K - $95K *

Shape the future of our workforce by leading strategic HR partnerships and benefits administration, ensuring compliance and fostering a positive employee environment across multiple locations...

US-AnywhereRemote

3 weeks ago

  •   5 - 7 years exp.  •   Business Services

$120K - $150K *

Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$120K - $150K *

Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...

US-AnywhereRemote

2 days ago

  •   8 - 10 years exp.  •   Energy & Utilities

$140K - $160K *

Lead and scale a high-performing sales organization focusing on SMB and Franchise growth while driving revenue and building efficient systems in a fast-paced environment. Collaborate with cross-functi...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$190K - $220K *

Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$183K - $305K *

Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...

US-AnywhereRemote

6 days ago

  •   8 - 10 years exp.  •   Healthcare

$183K - $305K *

Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...

US-AnywhereRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $200K *

Grow your career with a strategic sales leader role, driving revenue growth across the Americas. Collaborate with partners and internal teams to execute expansion strategies and build a high-performin...

US-AnywhereRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$85K - $145K *

Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...

US-AnywhereRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $150K *

Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...

US-AnywhereRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$163K - $245K *

Lead the charge in driving high-priority initiatives from inception to execution, collaborating with senior leaders while delivering exceptional results. This role offers an accelerated career traject...

US-AnywhereRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$260K - $468K *

Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outr...

US-AnywhereRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$260K - $468K *

Empower financial advisors by driving sales of investment solutions. Build and nurture relationships, leveraging insights and collaborative strategies to maximize results within your territory, while...

US-AnywhereRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What tasks does a Director, Customer Service handle?question toggle

    A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.

  • What is the average salary for a Director, Customer Service?question toggle

    While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.

  • How can I advance my career as a Director, Customer Service?question toggle

    Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.