Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
$125K - $150K *
Transform the sales landscape by leading and scaling our small and mid-market sales team, driving strategic initiatives, and coaching talent to exceed sales targets while leveraging advanced technolog...
4 days ago
Senior Director, Client Media Solutions
$140K - $180K *
Tackle media strategy and planning for healthcare clients. Lead a team, innovate omnichannel solutions, and drive measurable outcomes. Partner with stakeholders to elevate audience-first approaches an...
3 weeks ago
Director, Indirect Procurement
$162K - $198K *
Unlock your leadership potential by driving global indirect procurement strategies, optimizing costs, and fostering supplier relationships in a dynamic, collaborative environment to enhance business p...
1 week ago
Director Sales - Growth(New England)
$140K - $160K *
Join a team that's driving sales excellence by leading and empowering sales professionals to exceed targets. Utilize your strategic mindset and customer relations expertise to foster growth and innova...
1 week ago
Account Manager, North America SMB
$138K - $231K *
Help us drive customer satisfaction and business growth by managing relationships with SMB accounts. Utilize your expertise in account management to achieve revenue targets, enhance client engagement...
1 week ago
$159K - $287K *
Lead the charge in driving sales growth within the Healthcare Sales team. Foster customer relationships to enhance trust and satisfaction, while managing strategic plans for new business across Diagno...
Reposted 4 days ago
Account Manager, North America Large Accounts
$173K - $288K *
Empower growth and relationships in a strategic role focused on managing key accounts. Drive customer satisfaction and revenue retention through strategic collaboration and consultative selling within...
1 week ago
Director Sales - Majors (Atlanta)
$140K - $170K *
Manage a dynamic sales team to drive achievement of targets, develop strategic growth initiatives, and cultivate key customer relationships to enhance business success in a competitive market landscap...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$199K - $279K *
Transform customer operations by leading global vendor strategies, enhancing service delivery, and driving operational excellence in a fast-paced fintech environment. Collaborate cross-functionally to...
2 weeks ago
Director, Customer Operations Vendor Strategy & Execution
$226K - $335K *
Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...
2 weeks ago
$125K - $150K *
Lead the charge in cultivating robust client relationships while overseeing service delivery and account management strategies across a broad client base. Your influence will drive operational excelle...
2 weeks ago
$95K - $125K *
Champion client relationships and lead a team to maximize profitability, retention, and service quality in the business travel sector, driving strategic business plans and contract negotiations for co...
Today
Vice President, Supply Chain - AMC Segment
$250K - $275K *
Engage as a strategic leader to drive global supply chain excellence across an $800M spend. Collaborate closely with VPs to implement effective SIOP strategies, enhance performance, and support hyper...
1 week ago
Revenue Cycle Service Delivery Senior Director - HMS DBO
$160K - $224K *
Advance RCM service delivery by leading global teams to enhance client engagement, ensure compliance, and drive operational excellence. Focus on client satisfaction and revenue cycle innovation throug...
2 weeks ago
Executive Director, Customer Engagement and Experience Community Lead
$259K - $356K *
Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...
4 days ago
Market Director, Automotive & Convenience (AEC Services)
$110K - $130K *
Champion business growth in the Automotive & Convenience market through strategic development, client relationship management, and dynamic market engagement, driving results and facilitating thriving...
2 weeks ago
$150K - $180K *
Elevate sterility assurance and contamination control strategies globally. Lead risk assessments and foster best practices across our sterile manufacturing sites while championing continuous improveme...
1 week ago
Director, Actuary (Specialty Lines)
$160K - $287K *
Lead the charge in actuarial excellence by building high-performing teams, developing innovative pricing strategies, and managing complex insurance portfolios to drive profitability and enhance market...
2 weeks ago
Manager, Customer Success Enterprise
$134K - $201K *
Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...
3 weeks ago
DIRECTOR, REGIONAL SALES - TEXAS
$115K - $135K *
Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...
4 days ago
Associate Director, Revenue Operations (Remote US)
$110K - $130K *
Elevate your career by leading and scaling a Revenue Operations practice. In this senior player-coach role, you'll manage a team while engaging directly with clients to deliver high-quality strategic...
Reposted 1 week ago
$147K - $184K *
Join a team that's defining market strategies and elevating procurement narratives. You will lead product marketing efforts, guide a team, and leverage data-driven insights to drive impactful messagin...
2 weeks ago
Director of Product, Delivery and Fulfillment Intelligence (Remote)
$229K - $321K *
Champion the Delivery & Fulfillment Intelligence Platform by defining strategy, managing resources, and developing innovations to optimize logistics operations for efficient, data-driven delivery solu...
3 weeks ago
Director of Sales, North Central
$150K - $180K *
Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...
6 days ago
Director, Business Development (Remote)
$158K - $190K *
Lead the charge in driving business development by generating and managing high-value client relationships, leveraging cross-functional insights to craft solutions that align with client needs and fue...
Reposted 3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.