Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Experience Management & Governance
$105K - $182K *
Lead the charge in enhancing risk management processes while collaborating with diverse teams. Drive compliance and operational excellence across multiple business units in a dynamic, fast-paced envir...
2 weeks ago
$120K - $150K *
Lead the charge in optimizing enterprise planning across multiple manufacturing sites. Oversee a diverse team to enhance raw material planning, production scheduling, and ERP processes, driving operat...
4 days ago
Commercial Customer Marketing Manager
$129K - $207K *
Join a team that's committed to driving impactful customer engagement through innovative marketing strategies. You'll craft and execute global campaigns that enhance product adoption, build communitie...
1 week ago
Director, Infrastructure & End-User Services
$175K - $200K *
Transform workplace technology and ensure seamless end-user service delivery while leading diverse teams across IAM, desktop support, and infrastructure management to enhance productivity and security...
Reposted 2 days ago
Director, Enterprise Dynamics Services
$170K - $210K *
Join a team that drives excellence in enterprise support by leading Dynamics Services. Oversee Tier 1-4 support, build a skilled team, and enhance Dynamics applications to elevate user experience acro...
Today
$119K - $190K *
Accelerate progress at OEM accounts by leading sales strategies, managing a dedicated team, and driving business growth through innovative solutions and customer engagement in the automation industry...
2 weeks ago
$225K - $240K *
Champion the Deal Desk function to streamline quote-to-closure processes. Influence cross-functional teams, structure complex deals, and enhance workflows while ensuring a high-quality customer experi...
3 weeks ago
Director, NA Key Accounts: Power, Cable, Telecom
$145K - $200K *
Join our dynamic team to drive strategic key account initiatives, develop robust client relationships, and lead a talented team while contributing to business growth and sustainability goals in the ad...
1 week ago
$100K - $140K *
Accelerate marketing innovation in healthcare technology by leading strategies to enhance brand visibility and drive revenue growth through effective demand generation, pipeline management, and cross...
3 days ago
Director, Strategy & Operations, Consumer
$169K - $298K *
Join a team that's driving growth by identifying key opportunities and leading cross-functional initiatives across Marketing, Product, Sales, and Engineering, ensuring teams execute with clarity to ma...
Reposted 2 weeks ago
Human Resources Business Partner
$75K - $95K *
Shape the future of our workforce by leading strategic HR partnerships and benefits administration, ensuring compliance and fostering a positive employee environment across multiple locations...
3 weeks ago
$120K - $150K *
Champion quality initiatives in a dynamic healthcare environment, leading MSSP Quality programs while influencing strategic decisions across teams. Drive performance improvement and build a quality fu...
2 weeks ago
$120K - $150K *
Lead the development of a national partner network for electrical contractors, ensuring quality installations and performance metrics that support operational excellence and grid reliability across al...
2 days ago
$140K - $160K *
Lead and scale a high-performing sales organization focusing on SMB and Franchise growth while driving revenue and building efficient systems in a fast-paced environment. Collaborate with cross-functi...
1 week ago
Director, Revenue Enablement | US
$190K - $220K *
Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...
1 week ago
Senior Director, Product Strategy
$183K - $305K *
Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...
6 days ago
Senior Director, Product Strategy
$183K - $305K *
Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...
1 week ago
$150K - $200K *
Grow your career with a strategic sales leader role, driving revenue growth across the Americas. Collaborate with partners and internal teams to execute expansion strategies and build a high-performin...
2 weeks ago
Director - Infrastructure Services 3
$85K - $145K *
Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...
1 week ago
Sr.Manager, CRM & Lifecycle Strategy
$120K - $150K *
Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...
Reposted 1 week ago
$163K - $245K *
Lead the charge in driving high-priority initiatives from inception to execution, collaborating with senior leaders while delivering exceptional results. This role offers an accelerated career traject...
2 days ago
$260K - $468K *
Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outr...
Reposted yesterday
$260K - $468K *
Empower financial advisors by driving sales of investment solutions. Build and nurture relationships, leveraging insights and collaborative strategies to maximize results within your territory, while...
3 weeks ago
$120K - $180K *
Lead global strategic sales initiatives by managing complex sales cycles, nurturing C-Suite relationships, and delivering profitable revenue growth for a leading tax compliance platform across diverse...
Reposted 1 week ago
Executive Director, Site Payment Services
$150K - $200K *
Lead the charge in driving global pricing strategies and commercial excellence as you influence deal strategies and guide complex decisions in a fast-paced, collaborative environment, shaping the futu...
3 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.