Welcome to our category page for Director, Customer Service positions. With our list of vetted, high-quality jobs, you can find the next step in your professional journey. Our Director, Customer Service job category promises opportunities that pay 100k or more.
As a Director of Customer Service, your main responsibility is to ensure a seamless experience for the company’s customers. The role includes handling customer service policies, implementing customer service standards and managing a team of customer service staff.
In this role, you'll have a chance to shape customer service strategies and play a vital role in ensuring customer satisfaction, which can greatly influence the success of the company you work for.
Director, Revenue Enablement | US
$190K - $220K *
Design and lead comprehensive revenue enablement programs, collaborating with Sales and RevOps to ensure impactful training and resources that drive pipeline success and sales performance throughout t...
1 week ago
Senior Director, Product Strategy
$183K - $305K *
Shape the future of digital strategy by driving enterprise-wide innovation. In this leadership role, you will connect customer needs with business priorities, leveraging AI and personalization to enha...
1 week ago
Senior Director, Product Strategy
$183K - $305K *
Elevate your career by leading digital product strategy across a dynamic portfolio. Drive alignment, enhance cross-channel experiences, and foster an innovative culture to deliver meaningful results f...
1 week ago
$150K - $200K *
Grow your career with a strategic sales leader role, driving revenue growth across the Americas. Collaborate with partners and internal teams to execute expansion strategies and build a high-performin...
2 weeks ago
Director - Infrastructure Services 3
$85K - $145K *
Join our team to develop and implement ITSM strategies, improve service delivery, and align IT with business needs while leading a talented team and ensuring compliance with industry standards...
1 week ago
Sr.Manager, CRM & Lifecycle Strategy
$120K - $150K *
Transform digital engagement with your expertise in lifecycle strategy and multichannel campaigns. Spearhead project workflows using Salesforce and Jira, collaborating across teams to enhance donor ex...
Reposted 1 week ago
$163K - $245K *
Lead the charge in driving high-priority initiatives from inception to execution, collaborating with senior leaders while delivering exceptional results. This role offers an accelerated career traject...
3 days ago
$260K - $468K *
Transform advisor relationships as you drive sales in your region, collaborating with internal teams to promote investment solutions. Leverage your expertise to influence, educate, and expand our outr...
Reposted 2 days ago
$260K - $468K *
Empower financial advisors by driving sales of investment solutions. Build and nurture relationships, leveraging insights and collaborative strategies to maximize results within your territory, while...
3 weeks ago
Executive Director, Site Payment Services
$150K - $200K *
Lead the charge in driving global pricing strategies and commercial excellence as you influence deal strategies and guide complex decisions in a fast-paced, collaborative environment, shaping the futu...
3 weeks ago
Director - MGA & Program Claims
$150K - $175K *
Elevate claims oversight by ensuring compliance and quality in handling P&C claims across MGAs. Collaborate with Program Managers, audit practices, and monitor performance while fostering strategic re...
2 weeks ago
Director, Technical Operations
$189K - $246K *
Lead the charge in technical oversight of small molecule API development and manufacturing to drive successful product milestones and support lifecycle management. Collaborate cross-functionally to en...
1 week ago
Director, Commercial Strategy & Pricing
$171K - $342K *
Empower your career by leading strategic initiatives in Enterprise Accounts, driving pricing alignment, and fostering collaboration across Cardiovascular Business Units for sustained growth and compet...
Reposted 1 week ago
$120K - $180K *
Reimagine the event production landscape by leading a creative, integrated team that delivers high-quality virtual, live, and digital experiences across multiple platforms while ensuring brand consist...
1 week ago
Senior Director, Enterprise PMO
$203K - $325K *
Lead the charge in transforming enterprise PMO initiatives by aligning strategic objectives with execution. Drive over 10 global programs, cultivating collaboration across functions to achieve operati...
1 week ago
$100K - $150K *
Drive our marketing strategy and team to create impact in B2B. Own brand, demand gen, content, and digital initiatives, working closely with Sales to ensure measurable success across programs and KPIs...
Reposted today
$100K - $150K *
Oversee and execute comprehensive marketing strategies to drive brand growth, lead demand generation initiatives, and manage cross-channel performance. Collaborate with Sales to enhance pipeline succe...
Reposted today
Director, HIS Government and Regulatory Affairs
$211K - $290K *
Optimize health initiatives and regulations while leading state engagement to enhance payment models and improve patient outcomes. Drive growth through strong advocacy with government officials and ag...
4 days ago
Senior Manager, Client Service
$75K - $95K *
Transform the client service experience for Beauty & Wellbeing, ensuring on-time delivery and high-quality support. Collaborate cross-functionally to drive client success and optimize service executio...
1 week ago
Regional Executive Director Central Region
$128K - $170K *
Lead the charge in driving sales growth and managing a dynamic sales team. Utilize your strategic vision to develop effective market penetration strategies, enhance customer relationships, and foster...
1 week ago
System Director, Strategic Sourcing (Purchased Services)
$130K - $180K *
Lead the charge in optimizing system-wide spend management through strategic sourcing, enhancing financial and operational outcomes while guiding a high-performing team and collaborating across depart...
2 weeks ago
Senior Director Outbound Product Management
$203K - $325K *
Shape the future of SaaS by leading global commercialization strategies. Drive market execution, collaborate across teams, and empower talent to optimize revenue growth while maintaining relationships...
1 week ago
Director, Performance Integrity Office
$170K - $184K *
Drive operational excellence by leading a global team that harmonizes onshore and offshore resources. Foster cross-cultural collaboration, enhance performance standards, and ensure accountability acro...
1 week ago
$90K - $120K *
Shape the future of air medical transport by overseeing operations, ensuring safety, managing budgets, and leading a dedicated team to deliver high-quality patient care while driving strategic growth...
Reposted 3 days ago
Senior Director, GDO Operational Business Management
$192K - $261K *
Partner with us to drive operational efficiency and ensure strategic financial oversight in drug development. Lead a global team, align budgets with organizational goals, and transform data into actio...
2 weeks ago
What tasks does a Director, Customer Service handle?
A Director, Customer Service is responsible for formulating customer service policies, managing a customer service team, and implementing customer service standards.
What is the average salary for a Director, Customer Service?
While the salary varies depending on the company and location, on Ladders, you can find Director, Customer Service jobs that pay $100k or more.
How can I advance my career as a Director, Customer Service?
Keeping up with industry trends, continuously improving your skills, and developing a strong customer service strategy can help you advance in your career.