Director, Customer Service Jobs in Durham, NC

Lead the charge in enhancing digital presence and customer engagement. Drive technical delivery for software upgrades while managing project teams, resolving issues, and ensuring cross-functional coor...

Advance your career by building a global partner strategy to enhance partnerships across diverse business units. Drive new partner acquisition and improve existing relationships to achieve significant...

Manage high-profile projects from initiation to closeout, ensuring delivery meets scope, schedule, and budget. Collaborate with cross-functional teams to resolve issues, uphold quality, and enhance cu...

Pioneer a robust Encounters submissions strategy to MassHealth and New Hampshire DHHS. Lead cross-functional teams, ensuring compliance and quality while driving continuous improvement and operational...

Lead our product marketing efforts to drive strategy, market growth, and segmentation for innovative public safety software. Collaborate with teams to translate product features into compelling messag...

Join a team that's redefining product testing through innovative research solutions. Help deepen client relationships while ensuring exceptional customer experiences and driving growth, all within a f...

Lead the strategy and management of cutting-edge communication and collaboration technologies. Drive digital workplace innovations, enhance employee experiences, and ensure strategic alignment with bu...

Transform customer experiences by leading cybersecurity service delivery. Oversee programs for federal clients, ensuring operational excellence and compliance while developing high-performance teams a...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

Advance your career by driving sales strategy and capacity services. Leverage your logistics expertise to build strong partnerships and implement solutions within a dynamic team while managing complex...

Join a team that's pivotal in optimizing deal structuring and execution. This role partners with Sales and Renewals to enhance revenue and minimize churn, ensuring solutions are mutually beneficial an...

Drive customer success and retention by leading a high-performing team, implementing strategic initiatives, and enhancing service delivery to maximize long-term growth and value for clients across mul...

Unlock potential by leading GTM analytics and revenue operations. Partner with leadership to enhance forecasting, reporting, and efficiency across the organization. Drive strategic planning while deve...

Transform compliance within a dynamic enterprise by designing and overseeing an effective Ethics and Compliance Program that aligns with regulations and promotes enterprise growth. Drive culture and a...

Lead the charge in redefining Total Rewards strategy, enhancing compensation, equity, and benefits to attract and retain top talent while anticipating workforce shifts driven by AI and market trends...

Lead the charge in enhancing customer support operations by driving engagement, developing strategic business plans, and ensuring cross-functional alignment for optimal results and team performance...

Architect powerful brand identities and lead creative vision across two distinct portfolios, fostering innovation and maintaining brand integrity while driving design excellence and strategic directio...

Lead and develop a high-performing sales team, ensuring adherence to commercial strategy while driving accountability and effective sales processes across the organization...

Engage with innovative marketing strategies to drive product adoption, revenue growth, and market success across diverse verticals. Lead a dynamic team to transform customer insights into compelling n...

Elevate quality management through a robust system and develop a proactive Quality culture, leading a high-performing team to ensure compliance with FDA and ISO standards while enhancing customer rela...

Reimagine automotive solutions as a Product Delivery Manager driving strategy and execution for dealer SaaS and data products. Collaborate with engineering and data teams to enhance product performanc...

Shape the future of healthcare product marketing by leading go-to-market strategies and launches within innovative solutions. Collaborate cross-functionally and represent the portfolio at industry eve...

Join a team that's dedicated to upholding product excellence and quality standards. Lead Quality Control for complex systems, driving continuous improvement and fostering a culture of accountability a...

Champion the development of a high-growth data solutions business, driving revenue, client engagement, and team leadership, while shaping product direction in a dynamic, fast-paced environment focused...

Build your career by leading the enterprise systems vision across Finance, HR, and Real Estate. Drive innovation and operational efficiency while ensuring alignment with stakeholder needs and organiza...