Product Quality Manager

PowerSecure • $90K — $120K *
Durham, NC 27713In-Person
Manufacturing & Automotive
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred, or equivalent combination of education and experience.
  • 5+ years in quality assurance/product testing with 2+ years in management.
  • Experience with electrical switchgear and engine-generator sets required.
  • Hands-on troubleshooting experience in manufacturing or field environments.
  • Ability to interpret electrical and mechanical drawings and symbols.
  • Familiarity with manufacturing ERP systems (SAP or IFS preferred).
  • Demonstrated knowledge of quality control processes and commitment to quality.

Responsibilities

  • Lead the Product Quality Control team for Switchgear and PowerGen systems.
  • Manage complex projects and prioritize effectively under pressure.
  • Implement and enhance quality systems to optimize manufacturing processes.
  • Ensure timely reporting of quality findings to relevant leadership bodies.
  • Resolve non-conformity issues by coordinating across teams for quick decision-making.
  • Establish and enforce quality control policies and procedures in response to defects.
  • Develop feedback loops to identify and address defects in production.

Benefits

  • Opportunities for career advancement and professional development.
  • Supportive work culture promoting continuous improvement.
  • Exposure to leadership and mentoring by experienced managers.
  • Lower travel requirements, with less than 10% travel expected.
  • Engagement in strategic initiatives influencing company quality standards.
Full Job Description
Job Summary:

The primary duties of the Product Quality Control Manager at PowerSecure revolve around ensuring the quality, functionality, and overall conformity of the products being manufactured, packaged, and assembled at the DI (Durham, NC) Campus PowerSecure location. The individual will lead a team of Switchgear and PowerGen. Product Quality Control Supervisors and/or Team leads to ensure all the products manufactured at PowerSecure meet the predefined inspection criteria and are in conformance with design documents.

Minimum Qualifications: (Education, Experience, Knowledge, and Skills)
  • Bachelor's degree preferred; however, in lieu of a degree, a combination of education, industry related full-time work experience, and management experience will be considered.
  • 5+ years' experience in roles related to quality assurance and/or product testing with at least 2+ years' direct management experience of a quality or testing team.
  • Product knowledge and experience in the operating of electrical switchgear and reciprocating engine-generator sets is required.
  • Practical, hands-on experience in troubleshooting manufacturing defects and/or deficiencies in electrical equipment and reciprocating generator sets, either in a factory test or field service/commissioning environment.
  • Ability to read and interpret electrical and mechanical assembly drawings, Weld and Coating symbols, work instructions, and written directions.
  • Experience with manufacturing ERP systems (SAP or IFS preferred).
  • Demonstrated competency with basic quality control processes, and a passion for right-the-first-time quality.
  • Ability to read and communicate in English.

Job Duties and Responsibilities:

This position manages all Product Quality Control departments related to Switchgear and PowerGen systems at the DI (Durham, NC) Campus. In order, to perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Product Quality Team Leadership
  • Manage Product Quality Control team for Switchgear and PowerGen at DI Campus. Lead supervisors and or team leads with weekly/monthly goals and assignments, informs them of quality issues or customer requirements, quality alerts and tasks to be completed throughout their respective shifts.
  • Manage multiple, complex projects and changing priorities and make sound decisions under pressure in a team-oriented environment.
  • Support the implementation of quality system changes and enhancements to drive manufacturing efficiencies, meet shipment commitments, and ensure internal and external customer satisfaction.
  • Ensure quality reports and findings are reported to Production, Engineering, and Quality Assurance leadership in a timely fashion and provide monthly updates during the quality review meeting.
  • Act as a catalyst to ensure timely decisions are made on non-conformities - ensuring participation and buy-in (sign-off) from both Engineering and Production Leadership.
  • Maintain product quality by developing and enforcing quality assurance and quality control policies and procedures in response to defects found during quality inspections and field commissioning.
  • Ensure a feedback loop is in place to measure manufacturing defects found during on-site commissioning and take corrective actions in the assembly and process to rectify.
  • Participate in internal quality system audits.
  • Develop feedback loops to identify and correct defects discovered in quality phase that originated in the production process.
  • Represent and encourage a continuous improvement culture within the production team.
  • Drive measurable improvement in DPU (Defects per Unit) identified in the field.
  • Monitor and maintain budgeted utilization rates established by leadership.
  • Unquestionable Integrity (do the right thing...always, honesty, clear communications, adherence, and leadership on all aspects of financial and policy compliance.

People Leadership
  • Coach, mentor and develop a strong team capable of supporting all aspects of quality control and creating world-class inspection capabilities.
  • Establishes annual goals and objectives, (including stretch targets) in coordination with corporate objectives and manages performance to ensure attainment.
  • Possess strong leadership skills: Team development, ability to influence across all levels of the organization, assessment/individual development of others, feedback/coaching, delegation, motivating others, performance management, and clearly communicating expectations.
  • Lead improvement initiatives to meet DPU reduction goals.
  • Manage, mentor, and develop Product Quality Control team members and create career growth opportunities and robust succession plans within the team.
  • Promote and enable development of staff, manage, and document performance, and implement responsive actions.
  • Strategic thinker with confidence and speed in execution.
  • Strong interpersonal skills (relationship building, teamwork, interpersonal insight, conflict resolution, customer orientation).
  • Excellent communication skills (verbal communication, listening, written communication).
  • Personal characteristics (motivation/commitment, flexibility, assertiveness, development orientation, resilience, quality orientation).

Cost out & Efficiency Improvements:
  • Drive (measurable) defect per unit (DPU) reductions in repeat-build products.
  • Drive in process quality improvements to reduce rework.

Physical Demands and Work Environment:
  • This position will require extended periods in an office environment viewing a computer screen. You will also be required to monitor the shop floor which presents noise, slip, trip, fall, and pinch hazards.
  • Limited travel will be required (Less than 10%).
  • Local travel between sites DI-Durham and DI-Randleman may be required.
  • Must be able to work in an office environment with a lot of sitting and tolerate a full day of computer screen viewing.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

About PowerSecure

PowerSecure Careers

Joining PowerSecure offers a unique opportunity to be part of a dynamic team that leads in providing innovative energy solutions. This is an ideal time to engage with a company that values growth, leadership, and professional development.

Explore Job Opportunities

PowerSecure seeks talented individuals to contribute to and benefit from the company's commitment to industry leadership and innovation. Explore a range of job opportunities that can propel a career to new heights in an environment that fosters diversity and inclusion.

Experience Professional Growth

At PowerSecure, career growth is not just a possibility—it is a priority. With a variety of professional development and diversity training programs, employees are equipped to excel in their roles and beyond. The company supports career advancement through robust training, mentorship, and access to cutting-edge projects.

Engage in Meaningful Work

PowerSecure is dedicated to transforming the energy sector through innovative solutions. Employees at PowerSecure take on challenging projects that drive significant change and have a positive impact on communities and the environment.

Join a Diverse and Inclusive Team

The culture at PowerSecure is built on a foundation of respect and inclusion, where diverse perspectives are valued and contribute to the company's success. The team at PowerSecure is composed of dedicated professionals from various backgrounds, all working together to achieve common goals.

Internship Opportunities

For those starting their career journey, PowerSecure offers internship programs that provide hands-on experience and a chance to develop essential skills in the energy sector. Internships at PowerSecure are a gateway to full-time employment and a successful career in the industry.

Benefits and Employee Well-being

PowerSecure is committed to the well-being of its team members, offering comprehensive benefits designed to support both personal and professional life. Benefits include health, dental, and vision insurance, as well as wellness programs that promote a balanced lifestyle.

Networking and Leadership Opportunities

Employees are encouraged to engage in networking events and leadership training to enhance their skills and advance their careers. PowerSecure fosters an environment where taking initiative and leading innovation are part of daily life.

Apply Today

Discover the positions available at PowerSecure that match your skills and interests. PowerSecure is actively hiring and looking for individuals who are passionate, curious, and driven to excel in their professional fields.

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Whether looking for an internship, entry-level, or executive position, PowerSecure offers a range of opportunities to join a leading team in the energy sector. Start your journey today by exploring the positions available and submitting your resume for consideration.
Learn more about PowerSecure
Industry
Energy & Utilities
* Ladders Estimates

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