Director, Customer Service Jobs in Durham, NC

Lead financial operations to enhance transactional accuracy and efficiency. Manage AP, AR, and revenue processes, driving automations and collaborations across departments, while mentoring a team that...

Lead the charge in driving consulting opportunities across North America. Collaborate with cross-functional teams to develop solutions, build executive relationships, and create measurable outcomes th...

Reimagine operational excellence in logistics management, ensuring quality, compliance, and resource allocation while leading & developing a talented team to support global biopharmaceutical services...

Drive customer success by crafting frameworks and playbooks that enhance CS processes and behavior. Collaborate across functions to embed lasting solutions that ensure customer satisfaction and operat...

Join a dynamic team as you oversee regional operations, ensuring seamless service delivery and operational excellence across facilities while driving strategic initiatives and fostering high-performan...

Transform customer support by leading a 150+ global team, deploying AI agents, and building a world-class service model. Drive proactive engagement, develop innovative strategies, and serve as the voi...

Drive the future of customer success by leading a high-performing team. Own retention and revenue targets, establish proactive risk management, and refine operational models to ensure sustained custom...

Lead the charge in transforming client delivery with innovative project execution across multiple financial technology products, ensuring high-quality outcomes and exceptional client relationships whi...

Lead the charge in forming strategic partnerships within healthcare, enhancing client success through data-driven insights and operational excellence. Drive retention and growth while ensuring unparal...

Optimize clinical supply chain operations to ensure timely product availability for global clinical programs. Lead cross-functional teams, manage risks, and enhance process efficiencies while meeting...

Join a team that's revolutionizing global customer support by leading operations, defining service standards, and collaboratively enhancing technical capabilities while driving customer satisfaction a...

Lead strategic data partnerships to enhance collaboration and decision-making across commercial teams. Drive governance, compliance, and innovative data integration with a focus on maximizing value fr...

Shape the future of healthcare consulting as you guide executive leaders in revenue cycle transformation, drive operational improvements, and mentor future talent while maintaining high client satisfa...

Collaborate to drive service sales by prospecting new clients, managing accounts, and providing exceptional customer support throughout the lifecycle, while covering the North Carolina territory. Remo...

Empower teams by leading delivery operations across key regions, driving performance, strategy execution, and customer satisfaction while fostering growth and service excellence in a dynamic environme...

Develop and execute innovative content strategies that elevate brand storytelling, transform data into engaging narratives, and position the company as an industry thought leader across multiple platf...

Champion customer success by leading a dynamic team of managers to drive performance, develop talent, and ensure exceptional client experiences through proactive risk management and consistent operati...

Transform your career by providing operational leadership for remote teams managing Release of Information services. Drive excellence, ensure compliance, and foster relationships while traveling to de...

Join a team that's committed to enhancing operational efficiency and driving performance. Oversee strategic initiatives, manage internal and external partnerships, and foster employee engagement to ac...

Join a team that's redefining business processes by leading large-scale initiatives, driving impactful improvements, and ensuring effective collaboration across functions to achieve strategic objectiv...

Drive client satisfaction and revenue growth by managing relationships and sales for a diverse client base, ensuring effective communication and resource navigation for optimal service delivery and re...

Transform global service strategy as a leader focused on customer experience, operational excellence, and growth. Collaborate across functions to drive service performance, enhance loyalty, and achiev...

Take ownership of strategic initiatives to drive growth within key partnerships. Lead and develop a team of Senior Managers, aligning goals across functions while engaging directly with top clients to...

Drive the strategic vision for Technical Support, enhancing service delivery and operational efficiency while championing AI transformation and innovation to elevate customer experience and achieve bu...

Pioneer exceptional client experiences by managing strategic accounts. Collaborate with executives, assess needs, and drive solutions that enhance operational performance and build lasting partnership...