Director, Customer Service Jobs in Durham, NC

Elevate the insurance solutions in the Brokerage division by leading strategy development, enhancing client engagement, and ensuring compliance, while mentoring teams and driving growth through expert...

Lead the charge in driving sales strategy and execution for the West region and eCommerce, overseeing a high-performing sales team to achieve profitability and market share growth while fostering stra...

Drive operational excellence in claims management, leading teams to achieve superior customer experiences and implement strategic initiatives for growth and improvement in property and liability claim...

Innovate the future of healthcare as a Senior Product Manager, guiding the strategic vision, developing network products, and driving collaboration across teams to deliver impactful solutions that enh...

Drive customer success and operations strategy in a hands-on role, leading provider onboarding, AI integration, and team development while ensuring PHI compliance. Lead the charge to create and scale...

Engage with global leadership teams to integrate strategic people initiatives that enhance performance, culture, and talent planning while ensuring organizational design supports business growth and r...

Drive the strategic oversight and operational excellence of facilities management across 4,000+ retail locations, ensuring safety, cost discipline, and brand consistency while building strong partners...

Lead the development of commercial strategies and business activities for Power Transmission products, enhancing relationships with key customers and achieving sales objectives through effective accou...

Empower strategic growth by partnering with sales leaders to shape AMER Enterprise and MSP operations during expansion. Drive planning, performance, and optimization, ensuring effective frameworks for...

Drive operational excellence in safety surveillance for clinical trials. Lead teams and streamline processes, ensuring compliance with global standards. Your expertise will influence strategy and mana...

Lead the charge in clinical safety surveillance, ensuring compliance and efficiency across trials. Guide teams on SAE/AESI management, oversee quality assurance, and drive process improvements for opt...

Lead the enterprise strategy for data, analytics, AI, and automation, driving modernization and innovation across the organization. Collaborate with business leaders to transform data into a strategic...

Contribute to legal strategy and compliance by building a legal function to support company growth. Collaborate cross-functionally to navigate regulatory challenges and streamline agreements to enhanc...

Take ownership of comprehensive administrative processes for the Office of Economic and Workforce Development, ensuring compliance and coordination of contracts, agendas, and procurement in a fast-pac...

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

Shape the future of contract management by leading pre-award strategies, enhancing team training, and driving best practices in contract negotiations and administration within a collaborative environm...

Shape the future of our admissions team by leading remote staff, driving compliance, and fostering successful student outcomes while ensuring top-notch service and support throughout the admissions jo...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Lead enterprise-wide financial planning and reporting to drive strategic decision-making, ensuring accuracy and transparency across operations. Oversee budgeting, forecasting, and financial performanc...

Shape customer engagement by leading field service operations and ensuring P&L performance. Collaborate with multifunctional teams to deliver top-notch service and infrastructure solutions, driving sa...

Lead and enhance clinical management in acute and post-acute care settings by providing medical oversight, strategic direction, and support to improve programs, ensuring quality patient care and effec...

Lead strategic HR initiatives for executive teams, translating business goals into people strategies. Partner with global leaders to enhance organizational design, talent management, and culture, ensu...

Elevate your career by collaborating with stakeholders to translate business needs into actionable requirements, driving innovative technical solutions across a dynamic software project landscape. Unl...

Accelerate progress at the intersection of sales and business operations, leading RFP coordination and optimizing internal systems to drive revenue growth and enhance deal execution across all digital...