Director, Customer Service Jobs in Durham, NC

Drive the digital product strategy for consumer channels, enhancing user experiences from discovery to service. Lead a high-performing product team, leveraging data and AI to optimize journeys and sol...

Lead strategic client relationships by driving value through comprehensive account management and solution selling, ensuring revenue growth and alignment with client goals for maximum profitability an...

Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...

Shape the future of electrification services by leading operations across the West U.S. region, driving performance excellence, and managing nationwide digital automation initiatives while advancing r...

Develop and manage cross-site technical services strategy to ensure robust technology transfer and validation processes for production facilities. Lead, coach, and support teams to enhance operational...

Make your mark by leading a dynamic Pricing team, optimizing pricing strategies for diverse Government Services proposals, and establishing compliance processes. Drive data-driven decisions and foster...

Partner with us to lead and scale strategic partnerships in the Travel & TMC sector. Drive high-value deals, manage executive relationships, and build a high-performing team while shaping a crucial bu...

Join us to lead customer success initiatives that drive measurable growth, retention, and satisfaction for our digital retail dealer clients. You'll strategize, advocate, and enhance the customer expe...

Join a team that empowers global implementation excellence by leading a dedicated team responsible for complex enterprise initiatives, enhancing customer value, and driving project success in a dynami...

Lead transaction management strategies for large client portfolios, ensuring alignment with business objectives. Collaborate with cross-functional teams to optimize processes and deliver innovative re...

Shape the future of supply chain management by leading large-scale programs, coordinating stakeholders, and driving delivery excellence while building a high-performing team that supports strategic gr...

Join a team that drives customer success through strategic account management and relationship building. Lead the sales process end-to-end, fostering trust and expanding accounts while contributing to...

Build high-performing field service teams, lead strategic initiatives, and drive growth in service sales to ensure outstanding customer satisfaction across the North American Pharma Division...

Lead the charge in enterprise sales within the Life, Annuities & Health sector, driving growth through strategic customer relationships and complex software sales. Own the full sales cycle from prospe...

Drive customer success by leading global teams, improving retention, and enhancing product utilization, ensuring a seamless experience across diverse regions and platforms while driving operational ex...

Elevate the Professional Services division by leading a national team to optimize delivery across multiple practices. Drive P&L accountability, resource management, and client engagement, ensuring hig...

Accelerate growth by fostering partnerships and driving sales through the broker channel. Leverage established relationships in the Mid-Atlantic to enhance client engagement and achieve revenue target...

Join a team that's shaping operational excellence in the Aerospace & Defense sector. Drive strategic initiatives in global manufacturing, supply chain, and quality management while fostering innovatio...

Drive impactful strategies as you shape a global professional services portfolio, ensuring financial success and operational excellence while leading cross-functional teams to meet the dynamic needs o...

Help us elevate customer experiences by leading complex research initiatives that inform strategic decisions. You'll drive insights using qualitative and quantitative methods while mentoring a team in...

Pioneer the digital product strategy for Commercial, leading a portfolio that enhances client interactions, drives value through emerging technologies, and ensures operational excellence while managin...

Optimize regional sales initiatives by leading a dynamic team, driving revenue growth through effective mentoring, and enhancing customer relationships while achieving strategic sales objectives in a...

Join a dynamic team to drive commercial strategy and execution, enhancing customer engagement and optimizing benefits solutions. As a key player, you'll collaborate across departments to boost sales p...

Drive business success by managing strategic partner relationships, enhancing market presence and identifying growth opportunities. Collaborate with leadership and conduct regular reviews to maximize...

Advance your career by leading a global team focused on transforming supplier transfer processes to meet quality, regulatory, and business goals, while fostering talent development and continuous impr...