Director, Customer Service Jobs in Charlotte, NC

Elevate member insights by leading comprehensive research initiatives that drive impactful business strategies. As a strategic partner, you'll oversee data analysis and ensure robust recommendations e...

Transform project execution by leading strategic portfolios and facilitating stakeholder engagement. Drive governance and resource management to achieve business objectives while mentoring teams for l...

Develop and oversee a portfolio of programs and projects to ensure alignment with business objectives, enhance stakeholder engagement, and drive governance while providing strategic direction and team...

Grow the aerospace market by developing customer relations, leading sales initiatives, and leveraging market intelligence. Collaborate with teams to achieve strategic goals and provide exceptional ser...

Help us build and optimize a centralized cloud data platform, driving enterprise strategy, governance, and analytics initiatives. Collaborative leader sought to transform data into a strategic asset a...

Partner with us to lead transformative initiatives in Energy Retail and Customer Operations, shaping enterprise strategies and driving digital transformation through innovative solutions and expert cl...

Elevate the customer experience by leading the strategy and management of innovative Home Equity products. Collaborate across teams to drive market research, pricing strategies, and ensure alignment w...

Lead the charge in shaping and scaling our B2B SaaS platform. You'll drive product strategy and execution while collaborating closely with cross-functional teams to meet customer needs and business go...

Join a team that's driving impactful storytelling and external communications for a leading hospitality brand. Collaborate closely with business leaders to craft strategic narratives that promote key...

Elevate external communications strategies that enhance storytelling and brand visibility. Collaborate with leaders to devise proactive communications that resonate across media and align with key bus...

Transform training and compliance standards while driving continuous improvement in quality management, ensuring service delivery aligns with client expectations across various sites and operations...

Pioneer transformative portfolio marketing strategies, drive high-quality activations, and lead a dynamic marketing team to meet Neurology and Rheumatology demands while maximizing business impact and...

Drive strategic finance initiatives within Venue Management, partnering with leadership on investment decisions and performance insights. Lead FP&A efforts, ensure rigorous financial planning, and enh...

Champion integrated strategies that drive growth and efficiency across a portfolio of client accounts. Lead high-level relationships and cross-functional teams, translating insights into actionable pl...

Drive exceptional support for Special Servicing operations, managing disbursements and loan transfers. Engage with stakeholders to expedite inquiry resolutions in a fast-paced environment while ensuri...

Lead and innovate strategies for Client Success and Technical Account Management. Mentor teams to enhance client retention and satisfaction while improving processes and collaboration across functions...

Unlock potential by transforming workflows into AI-native processes, enhancing efficiency across the organization. You will lead the deployment of digital workers, drive measurable results, and enable...

Join a dynamic team as a Senior Technical Services Analyst, leveraging your data expertise to deliver complex data migration projects for diverse clients. Drive efficiency through automation and desig...

Accelerate our global supply chain and procurement strategy, driving cost efficiency and operational excellence. Partner with cross-functional teams and lead vendor negotiations to optimize performanc...

Lead and inspire a diverse engineering team driving cutting-edge access governance solutions. Enhance user access reviews and compliance, while leveraging AI tools for improved efficiency and quality...

Lead the charge in shaping strategic growth and operational excellence for marketing initiatives, enabling data-driven decision-making and partnership success across diverse B2B and B2C landscapes, wh...

Transform customer success management by leading a dynamic team, driving revenue retention, expansion, and exceptional account journeys. Collaborate cross-functionally to ensure customer needs and sat...

Unlock the potential of customer learning by delivering innovative, impactful training experiences. Drive engagement through digital programs and live sessions, ensuring thousands of customers succeed...

Drive a comprehensive global talent strategy, enhancing workforce capability and internal mobility across diverse markets while aligning with corporate objectives and leadership needs...

Shape the future of global custody operations by leading a team that ensures impeccable asset servicing, drives transformation with automation, and enhances client experience in a dynamic financial la...