Director, Customer Service Jobs in Charlotte, NC

Transform operational governance for Bill Payments and Transfers, ensuring effective controls, risk management, and audit engagement. Collaborate with cross-functional teams to enhance processes and d...

Engage with key strategic customers to foster relationships and drive growth. Collaborate across teams to deliver tailored solutions, ensuring customer satisfaction and long-term partnerships while ac...

Advance your career by leading maintenance teams to optimize processes, ensure safety compliance, and enhance operational efficiency. Collaborate with stakeholders to drive cost-effective solutions an...

Join a team that's dedicated to enhancing customer success by leading a high-performing group of CSMs. Drive measurable value across a diverse portfolio, ensuring operational excellence and fostering...

Join a team that's dedicated to enhancing client relationships and driving success. Oversee client performance, mentor staff, and ensure compliance while collaborating with various departments to deli...

Lead the charge in developing and executing go-to-market strategies for innovative products, driving full-funnel demand generation and inbound pipeline growth through cross-functional collaboration an...

Optimize reimbursement strategies and regulatory compliance by leading analysis, developing policies, and mentoring teams. Drive operational excellence and foster relationships with stakeholders to en...

Shape the future of our digital product and engineering landscape by defining a multi-year vision, driving strategic investments, and ensuring a seamless customer experience that aligns with business...

Transform enterprise-wide project initiatives by collaborating across functions, ensuring timely and budget-compliant delivery while enhancing stakeholder satisfaction and driving continuous improveme...

Lead the compliance and privacy initiatives, ensuring adherence to regulations while fostering a culture of integrity. Collaborate with stakeholders to manage risks and implement effective compliance...

Join a dynamic team to build and manage strategic partnerships in the public safety sector. Drive partner engagement, enhance sales enablement, and contribute to pipeline growth while collaborating cr...

Lead the charge in strategic communications, partnering with senior leaders to enhance executive, employee, and corporate messaging that drives business priorities and strengthens reputation across th...

Advance your career by leading national account strategies in oncology, fostering relationships with health plans and PBMs. Drive coverage, reimbursement, and adoption initiatives while collaborating...

Optimize operational management and strategic leadership of Hard Services teams, ensuring efficient maintenance and compliance across diverse facilities in a nuclear activities environment while foste...

Empower our team by leading operational solutions and client services. Drive strategic initiatives, enhance product delivery, and ensure exceptional quality across digital platforms while collaboratin...

Unlock potential by leading the design and deployment of a global Quality Management System, ensuring compliance and operational excellence across multiple aerospace sites while fostering collaboratio...

Elevate client relationships by leading Client Success teams to ensure operational excellence, proactive issue resolution, and strategic growth, while fostering collaboration across departments to enh...

Transform client relationships by leading a dynamic team focused on customer success. Drive engagement, satisfaction, and operational excellence while shaping a new line of business in a services-led...

Join us to shape the future of pharmacy by leading product strategy and innovation. Drive growth and commercialization for a diverse portfolio of healthcare technology solutions, influencing enterpris...

Join a team that's redefining statistical leadership in clinical research. Drive innovative study designs, enhance drug development effectiveness, and influence critical decisions through data-driven...

Optimize manufacturing processes by enhancing tools and methods. Collaborate with cross-functional teams to improve safety, quality, and productivity while ensuring compliance with customer and engine...

Unlock your potential as a Global Regulatory Leader, driving regulatory strategy and submissions for CNS projects. Collaborate with cross-functional teams, mentor junior staff, and ensure compliance w...

Drive the vision for Samsara device installations, enhancing user experiences and ensuring rapid, accurate setups. Collaborate with cross-functional teams to optimize the install process, making impac...

Join a team that's transforming service operations for utility-scale energy storage systems. Oversee inventory, warranty processes, and warehouse logistics to ensure customer satisfaction and operatio...

Accelerate procurement excellence by leading high-impact customer engagements, driving strategic initiatives, and fostering a culture of continuous improvement within a dynamic team environment...