Director, Customer Service Jobs in Charlotte, NC

Join a team that's driving employee engagement through strategic communications. Lead communication initiatives that foster alignment and clarity, while ensuring consistency with our organizational va...

Lead the charge in managing DMS deployments as you orchestrate project lifecycles, ensuring on-time delivery and customer satisfaction through effective collaboration and continuous improvement initia...

Advance your career by overseeing client satisfaction and team performance. Lead engagement for high-profile clients in pharmacy benefits, crafting procedures and strategies for enhanced operational e...

Lead the development of our patient advocacy strategy, overseeing initiatives that embed patient voices across our organization. Partner with various teams to enhance patient outcomes and drive effect...

Take ownership of clinical trial operations, ensuring execution within budget and compliance. Lead cross-functional teams, manage timelines, develop SOPs, and mentor staff to deliver results and maint...

Lead protective operations and training while managing teams and resources to ensure efficient protective services. Develop standards, maintain operational readiness, and drive decisions based on dire...

Collaborate with dealers to drive sales success by executing strategic plans, managing relationships, and ensuring compliance. Leverage cross-functional teams to meet revenue goals and enhance partner...

Elevate customer engagement through strategic lifecycle marketing that drives product usage and revenue growth in an API-first environment by leveraging data insights and cross-functional collaboratio...

Drive high-impact email and CRM campaigns while leading a dynamic team. This role demands hands-on execution, strategic oversight, and expertise in Salesforce Marketing Cloud to optimize customer jour...

Manage integrated production system projects, guiding cross-functional teams to deliver on financial projections while ensuring quality and timely completion, fostering strong client relationships thr...

Drive transformative federal government affairs by shaping public policy strategies, engaging with key stakeholders, and leading advocacy initiatives that support growth across diverse business sector...

Lead and develop a high-performing clinical team, guiding strategic clinical recommendations and optimizing client interactions while enhancing operational efficiency and fostering innovation in clini...

Elevate the reliability and efficiency of production systems while leading a talented global DevOps/SRE team. Drive security, scalability, and automation initiatives on an AWS-based infrastructure, al...

Transform concepts into actionable innovation solutions by managing the complete program lifecycle, ensuring governance, documentation, and stakeholder alignment to drive successful product strategies...

Lead the charge in integrating acquisitions and strategic initiatives, collaborating across teams to ensure successful project delivery while aligning with company goals and enhancing integration fram...

Champion the entire vehicle sourcing lifecycle, owning strategic OEM negotiation, and ensuring timely delivery aligned with market demands. Leverage data-driven insights to optimize fleet performance...

Lead the Ethics & Compliance initiatives for Global Government Affairs and Import/Export Compliance, ensuring adherence to policies while enhancing COI systems. Drive culture of integrity and complian...

Join a team that drives innovative marketing strategies, enhances website development, and optimizes lead generation efforts across digital channels. Leverage creativity and analytics to increase bran...

Lead the charge in developing and executing strategic pricing and Price-to-Win strategies for federal opportunities, influencing investment decisions and ensuring competitive positioning throughout th...

Pioneer in search strategy, driving optimization across paid, organic, and AI channels. This role collaborates with cross-functional teams to enhance visibility, engagement, and customer acquisition t...

Collaborate with cross-functional teams to translate marketing initiatives into actionable technical solutions, driving product development and managing product lifecycles within the entertainment ind...

Lead the development and execution of a robust AI Security strategy, overseeing governance, risk management, and compliance efforts. Foster cross-functional partnerships to securely advance AI technol...

Drive strategic business development efforts by leading a dynamic team, fostering client relationships, and improving operational efficiency to achieve impactful sales solutions and growth across the...

Lead and optimize technical support operations in public safety sectors. Drive high-efficiency issue resolution, mentor engineers, manage critical customer relationships, and enforce SLAs to ensure op...

Accelerate your career by owning the end-to-end process performance in the Procure-to-Pay (P2P) tower, driving service excellence, and ensuring alignment with business needs while fostering continuous...