Director, Customer Service Jobs in Charlotte, NC

Grow your career with an innovative role leading retention marketing strategies that enhance customer journeys. Drive high-touch engagement for key accounts while developing automated solutions for br...

Unlock potential by leading transformational sales readiness programs that enhance onboarding, coach manager effectiveness, and drive enablement strategies aligned with sales excellence priorities. Me...

Shape strategic partnerships to enhance dialysis services in skilled nursing facilities. Drive acquisition efforts and collaborate with leadership to develop market strategies that propel growth and i...

Join a team that's dedicated to delivering exceptional service and driving growth. In this pivotal role, you will manage and develop client relationships in a key healthcare market, focusing on retent...

Join us to drive enterprise success by managing vital customer relationships, optimizing contract renewals, and collaborating with diverse teams to enhance platform adoption and revenue growth for key...

Lead the financial reporting process and oversee payroll operations, ensuring compliance and efficiency across technical accounting, audits, and tax compliance. Collaborate with teams to enhance proce...

Unlock new business potential by driving revenue growth in Life and InsurTech markets through strategic sales efforts. Engage with C-level executives to foster relationships, identify opportunities, a...

Lead the charge in building an in-house legal function that drives revenue and supports growth in a privacy-centric tech environment. Collaborate with executives on commercial, compliance, and privacy...

Champion operational excellence by leading membership status determinations, ensuring accuracy and compliance while driving improvements and utilizing AI tools to optimize workflows in a fast-paced, i...

Take ownership of integrated marketing strategy across multiple channels, focusing on campaign execution and alignment with product and sales teams to drive engagement and growth within enterprise IT...

Unlock potential by leading complex claims management for Management Liability. Ensure effective strategy execution and maintain customer satisfaction through expert analysis, negotiation, and complia...

Lead the charge in developing innovative pricing strategies that enhance customer value and drive competitiveness across departments. Collaborate with key stakeholders to align pricing initiatives wit...

Accelerate progress at a dynamic organization by leading Salesforce architecture, guiding a dedicated team, and ensuring that system integration and functionality align with business growth and strate...

Lead operational excellence in last mile services by fostering relationships, enhancing customer satisfaction, and strategically managing resources to ensure compliance and continuous improvement acro...

Shape the future of cybersecurity by developing strategies, leading a team, and ensuring compliance to protect vital infrastructure and client data across a SaaS platform...

Shape organizational excellence by leading Practical Process Improvement (PPI) initiatives across a diverse portfolio. Drive strategic alignment, build capabilities, and ensure measurable impact throu...

Elevate your career as you lead the expansion of a strategic technology platform, driving implementation, training, and improvements. Collaborate across teams to enhance customer value and scale wareh...

Unlock potential by leading enterprise AI strategy across divisions, driving measurable business value through innovative solutions and cross-functional collaboration. Spearhead a culture of AI fluenc...

Elevate your career by overseeing IS operations, optimizing procurement and contract functions while leading staff and driving standard practices for critical decision-making and financial performance...

Lead strategic initiatives and executive communications for a dynamic team, driving alignment across stakeholders, synthesizing data into actionable insights, and enhancing organizational effectivenes...

Manage dealer relationships by empowering automotive partners with innovative solutions. Drive strategic growth and success through expert support and insightful metrics analysis in a dynamic, fast-pa...

Support seamless execution of broadcast and streaming productions, managing logistics, engineering, and vendor relationships to ensure high-quality delivery of live matches and original content for a...

Join a team that's shaping the future of sales operations by partnering with leaders to enhance processes, drive efficiency, and deliver scalable solutions for a thriving enterprise sales organization...

Elevate your career by leading strategic growth initiatives and partnerships. Drive sales success while collaborating across teams to enhance client relationships and increase revenue in cloud data an...

Architect the future of trade management technology by leading a high-performing engineering team, driving cloud-native modernization, and influencing strategic initiatives across capital markets to e...