Director, Customer Service Jobs in Charlotte, NC

Revolutionize operational excellence by leading cross-functional tech and process initiatives. Drive strategy, enhance customer experience, and ensure seamless order fulfillment while spearheading con...

Bring your expertise to lead technology initiatives that enhance operational performance and customer experience. Drive governance and strategy for order flow while fostering collaboration across mult...

Grow your career with a leadership role that drives certification standards, oversees auditing processes, and fosters a culture of safety and efficiency across teams to achieve excellence in performan...

Shape the future of supply chain operations by optimizing processes and ensuring efficient inventory management, while leading a dedicated team to achieve excellence in service and cost-effectiveness...

Drive operational excellence in Tier 1 Customer Support by developing data-driven strategies and enhancing customer experience through AI and automation. Collaborate cross-functionally to ensure high...

Lead the charge in enhancing diabetes care by managing field service teams and driving digital health solutions. Collaborate with sales to meet customer needs, strategize service sales, and ensure eff...

Empower growth by crafting strategic product marketing initiatives across diverse diagnostic solutions. Collaborate with cross-functional teams, drive market share, and ensure successful product lifec...

Elevate operations by leading a dynamic team across multiple states to enhance safety, service performance, and operational efficiency in a fast-paced distribution network...

Lead the charge in scaling paid social strategies across channels, driving aggressive customer acquisition while optimizing campaign performance and leveraging data to inform creative decisions in a f...

Lead and motivate a Solutions Engineering team, driving strategic growth and customer adoption through innovative presales solutions and collaboration with internal stakeholders, all while fostering a...

Champion customer success by aligning innovative solutions with enterprise goals, driving measurable outcomes, and fostering strong partnerships. Utilize your strategic expertise to enhance customer e...

Lead efforts to enhance operational excellence and drive continuous improvement across manufacturing sites by partnering with leadership, executing strategies, and fostering a culture of accountabilit...

Drive the strategy and execution of internal admin product solutions, enabling scalable governance and configuration for a comprehensive commerce platform that supports client needs across various mar...

Engage in business development and relationship management, driving sales and enhancing client experiences with innovative, evidence-based solutions. Collaborate with financial advisors to maximize th...

Join a team that's dedicated to enhancing customer value through strategic account management and executive relationships. Lead the Track & Trace commercialization journey for key accounts while drivi...

Grow your career with a dynamic team focused on delivering IoT solutions to small and medium businesses. Engage in end-to-end customer engagements, driving impactful sensor data insights while managin...

Accelerate progress at customer retention and success operations by developing scalable processes, enhancing data-driven decision-making, and leading cross-functional initiatives that drive customer h...

Redefine drug product development as you lead partnerships with external vendors, driving innovative formulation strategies for clinical programs while ensuring timelines and quality standards are met...

Elevate your career by leading strategic initiatives and fostering long-term relationships with major national accounts to drive mutual growth. Utilize analytics and innovation to enhance execution an...

Lead the charge in delivering outstanding clinical services for pharmacy benefit programs, driving operational excellence and compliance to enhance customer care and reduce costs through effective acc...

Transform your HR skills by partnering with the Design team to enhance talent development, drive strategic workforce planning, and strengthen employee relations in a dynamic, remote environment focuse...

Lead the charge in transforming Customer Care strategy and operations, ensuring exceptional patient experiences while driving organizational growth and operational excellence through advanced technolo...

Join as a Director of Software Engineering, leading modernization and strategic development across key product lines while fostering innovation in AI adoption and agile practices. Drive team performan...

Lead the New Business Experience team, driving product strategy and execution from marketing handoff to policy bind. Collaborate with executives to create AI-native solutions and ensure exceptional cu...

Take ownership of the client lifecycle for a dynamic rewards program. Drive engagement through strategic partnerships and ensure a seamless experience across all channels while leading a cohesive team...