Director, Customer Service Jobs in Charlotte, NC

Grow your career with a leadership role in CX Design, overseeing cross-channel support journeys. Drive transformation by managing a team to create cohesive, AI-enabled customer experiences and scalabl...

Empower clients by driving Professional Services sales, ensuring client success, and generating revenue throughout the eastern US region. Collaborate with cross-functional teams to deliver impactful s...

Lead strategic client relationships by developing integrated multi-channel plans. Elevate stakeholder engagement through actionable insights and measurable outcomes while fostering team growth and mai...

Join a team that's driving a robust data privacy program across the US. You'll ensure compliance, champion privacy awareness, and manage risks in a dynamic regulatory landscape, collaborating with var...

Elevate your career by driving profitable revenue growth through new business acquisition and strategic customer relationships. Engage with executive decision-makers to align solutions with measurable...

Champion innovative legal solutions by leading global SaaS and software transactions. Collaborate with sales and cross-functional teams to drive compliance and manage complex negotiations, ensuring al...

Drive new revenue growth by leading strategic sales initiatives in facilities management across the U.S. Leverage your expertise to build relationships, exceed sales quotas, and contribute to a high-p...

Lead the charge in product strategy for employer onboarding and member enrollment, ensuring efficiency and accuracy across client operations. Collaborate with engineering and various stakeholders to e...

Accelerate progress at the forefront of retail sales by driving growth and profitability for key accounts. Develop strategic relationships and ensure effective collaboration across departments to meet...

Pioneer a world-class customer support experience by leading a dedicated team, driving process improvements, and mentoring staff to ensure exceptional service quality while fostering a culture of cont...

Drive product marketing strategies and operations at a critical growth phase. Lead a team to define market narratives and align cross-functional initiatives, ensuring impactful launches that enhance s...

Contribute to our sales success by developing leads, managing client relationships, and driving revenue through effective strategies and presentations. Leverage your industry experience to exceed sale...

Manage operational excellence in delivering customer-facing technology, oversee incident resolution and production support, collaborate with internal and offshore teams, and ensure compliance with reg...

Lead the regional operations by managing installation, service, and project management. Foster team development and ensure exceptional customer satisfaction while optimizing efficiency and profitabili...

Lead the charge in optimizing our post-sale customer journey by directing a growing Customer Success Operations team. Enhance tools and processes to drive customer retention, efficiency, and overall g...

Lead transformative call center operations while enhancing collections and customer service strategies. Drive success across multiple locations and foster a collaborative team environment for continuo...

Lead the design and development of learning programs for diverse field roles while collaborating with stakeholders to identify training needs and ensure effective talent development strategies aligned...

Unlock potential by driving new business development within the US market. Engage, consult, and close high-value deals in the immigration and workforce mobility sectors while collaborating cross-funct...

Accelerate growth as a strategic leader in B2B telehealth, owning the commercial engine for new business acquisition, customer retention, and revenue operations, while driving scalable commercializati...

Drive enterprise sales growth by leading a regional team of managers, developing strategies, building executive relationships, and executing pipeline initiatives to achieve remarkable revenue targets...

Drive analytics strategy and scalable solutions for Service performance management. Partner with leadership to define metrics, oversee analytics team, and enhance member experience through actionable...

Develop strategic business relationships to drive revenue growth and enhance customer satisfaction. Utilize market insights to create tailored business plans and ensure profitable account management w...

Accelerate the strategic vision for product assortment across North America, enhancing supplier partnerships and expanding private brands to meet customer needs and drive growth for the organization i...

Drive brand growth by leading strategic initiatives, executing impactful campaigns, and collaborating across teams to enhance consumer experiences and long-term brand equity...

Drive innovative solutions as you lead the delivery of Google Workspace client projects, managing resources and expectations to ensure successful outcomes. Collaborate with cross-functional teams and...