Director, Customer Service Jobs in Brookline, MA

Optimize the flagship SaaS SRM platform by managing product features and workflows. Lead cross-functional teams to enhance user experience, engage customers, and drive measurable outcomes in a multi-s...

Lead software implementation and systems integration projects, managing scope, timelines, and deliverables across multiple initiatives while collaborating with cross-functional teams to enhance operat...

Engage with diverse customers to develop strategies and drive growth in Advanced Electronic Warfare, ensuring cutting-edge solutions and fostering lasting relationships across the industry...

Shape the future of our admissions team by leading remote staff, driving compliance, and fostering successful student outcomes while ensuring top-notch service and support throughout the admissions jo...

Oversee reconditioning operations, ensuring targets for production, cost, and quality are met while managing a large team. Drive continuous improvement and operational efficiency through effective lea...

Lead technical support efforts for major clients, ensuring effective management of advanced AMI systems. Collaborate with teams to resolve issues, implement solutions, and enhance customer satisfactio...

Drive transformative contact center solutions by leading cross-functional teams, engaging stakeholders, and translating business needs into actionable product roadmaps, while mentoring and cultivating...

Unlock potential by managing vendor relationships and contract administration, driving performance across 200+ suppliers. This role champions strategic partnerships, contract negotiations, and KPI ove...

Shape customer engagement by leading field service operations and ensuring P&L performance. Collaborate with multifunctional teams to deliver top-notch service and infrastructure solutions, driving sa...

Join us to lead diverse facility projects for a major utilities client in New England, driving successful outcomes from planning to completion while managing project teams and ensuring alignment with...

Manage diverse facilities projects, ensuring successful development and execution. Lead client collaborations, oversee project teams, and implement documentation governance to meet strategic goals in...

Reinvent project management by leading and delivering large-scale facilities projects across New England. Collaborate with clients on complex construction initiatives, ensuring quality and strategic s...

Drive project success by managing all phases of facilities-related projects. Collaborate with clients on scope, budget, and timelines to ensure alignment with strategic objectives across diverse const...

Unlock potential by leading regulatory strategies in CMC. Collaborate with cross-functional teams to ensure successful product submissions and lifecycle management, while mentoring staff and driving e...

Unlock potential by leading the development of innovative cable solutions while managing a talented engineering team. Drive product design, improve manufacturing processes, and ensure operational exce...

Shape the future of health, safety, and environmental initiatives while leading a dynamic team. Drive compliance, mentor staff, and manage risks in a fast-paced construction environment. Your leadersh...

Unlock the potential of exceptional customer support by managing service delivery for government contracts. Foster strong relations, oversee project transitions, and drive customer satisfaction across...

Execute comprehensive communications strategies to bolster Care Enablement's objectives, guiding a dynamic team while collaborating with senior leadership and cross-functional partners to enhance inte...

Drive strategic growth by aggressively pursuing new accounts through targeted prospecting, needs analysis, and relationship building, ensuring comprehensive solutions that deliver value and exceed sal...

Join a team that drives growth by leveraging advanced business technology solutions. This role focuses on prospecting and nurturing relationships with strategic accounts to deliver high value and exce...

Shape the future of real estate as you manage corporate client relationships, guiding them through our AI-driven processes for optimal site selection and lease execution, while collaborating closely w...

Lead a dynamic team supporting labor relations, driving negotiations, and fostering employee engagement. Ensure compliance with labor laws while managing regional HR initiatives and training programs...

Transform sales support by collaborating across divisions to drive customer satisfaction and profitability, while overseeing multiple teams, including ecommerce and risk management, to implement strat...

Lead the charge in driving sales and customer satisfaction by coordinating cross-functional resources, managing several teams, and enhancing operational efficiency. Your leadership will shape retail a...

Drive the innovative testing solutions for robotics manufacturing, overseeing a dynamic team and collaborating cross-functionally to ensure quality and efficiency in production processes while enhanci...