Director, Customer Service Jobs in Boston, MA

Unlock potential by leading enterprise incident management to safeguard customer success. Collaborate across functions to enhance operational rigor and ensure swift resolution of incidents, driving a...

Drive the strategy for royalty payments and product data management, ensuring accurate processing and compliance. Lead a team to optimize workflows, mitigate risks, and enhance collaboration across fi...

Elevate the client experience as a strategic account leader, driving revenue growth and building valuable partnerships through innovative solutions tailored to business priorities, while ensuring high...

Strategize product lifecycle management and drive profitability in infectious disease diagnostics. Lead cross-functional collaboration, manage strategic partnerships, and ensure operational excellence...

Elevate your career by leading strategic revenue cycle operations, ensuring compliance, driving performance metrics, and optimizing financial health. Collaborate with teams to enhance operational effi...

Define and drive identity risk strategy, working closely across multiple teams to optimize security posture and scoring models for enterprise applications. Collaborate with stakeholders to ensure alig...

The Senior Product Marketing Manager will shape the go-to-market strategy for Cyera, focusing on supporting sales and marketing teams for both direct and channel engagement. This role involves develop...

Shape the future of digital innovation by leading the development and optimization of a cutting-edge technology platform, delivering seamless customer experiences, and driving operational excellence w...

Join a team that shapes the future of semiconductor marketing by leveraging your deep technical knowledge. Collaborate with divisional leaders to drive effective strategies and support sales initiativ...

Engage with enterprise customers to drive retention and growth, managing complex relationships and collaborating with cross-functional teams to deliver exceptional experiences while achieving revenue...

Drive client relationships and strategic initiatives in a dynamic environment, leading a team to deliver innovative, data-driven solutions that align with client goals across multiple channels. Foster...

Join a team that accelerates your career as you engage in the design, implementation, and support of mainframe infrastructure systems. Collaborate with IT professionals to ensure high-quality, aligned...

Unlock potential by leveraging data insights to drive strategic growth and enhance operational efficiency. Collaborate with global leaders to develop innovative strategies and ensure data consistency...

Shape the future of our brand by leading a unified strategy for an integrated health system. Collaborate across departments to enhance brand identity, elevate reputation, and engage audiences through...

Join a team that's redefining compliance in the fast-paced fintech landscape. Lead the compliance program across multiple jurisdictions, drive regulatory strategy, and empower a talented team to ensur...

Join a dynamic team to drive B2B sales, build client relationships, and expand market presence. You'll manage the entire sales cycle and collaborate with internal partners, achieving impactful results...

Transform the future of animal welfare governance by leading oversight, ethical review, and risk management for external research partnerships, impacting science and public trust through responsible d...

Join a team dedicated to driving growth in the Power Generation and Petrochemical markets. Execute strategic sales initiatives, foster key relationships, and drive technical sales of high purity water...

Pioneer innovative clinical pharmacy strategies to enhance Medicare Stars performance. Leverage deep expertise in pharmacy quality, influence cross-functional teams, and drive measurable outcomes to i...

Join us to lead strategic customer success initiatives, driving performance across diverse sectors. Build high-performing teams, enhance customer lifecycle metrics, and partner with key stakeholders t...

Drive growth and enhance market presence by leading sales strategies in the Northeast. Collaborate with teams to boost revenue, strengthen customer relationships, and foster talent development while e...

Innovate supply chain management by overseeing procurement processes, ensuring timely material flow, and coordinating with cross-functional teams to meet program requirements while adhering to quality...

Join a team that's shaping enterprise transformation by owning business capability platforms to enhance strategy, processes, and technology. Drive innovation, optimize operations, and foster stakehold...

Join a team that's dedicated to enhancing customer digital experiences through effective issue resolution and continuous improvement initiatives, supporting bankers and business customers in navigatin...

Drive complex, multinational projects by leveraging established methodologies and coordinating resources. Ensure timely execution and communication among stakeholders while managing risks and facilita...