Director, Customer Service Jobs in Boston, MA

Develop and coordinate compliance programs ensuring operational efficiency and regulatory adherence. Direct training initiatives to enhance staff competencies, evaluate performance standards, and impl...

Champion revenue growth as you strategically lead a high-performing Revenue Operations team, enhancing forecasting and go-to-market strategies while collaborating cross-functionally to optimize revenu...

Accelerate progress at a leading BPaaS firm by providing strategic legal counsel, drafting and negotiating complex agreements, and ensuring compliance with regulatory standards in a dynamic, fast-pace...

Champion impactful communications strategies to elevate lupus awareness, engage patients, and collaborate across teams, driving measurable business outcomes and enhancing corporate reputation in the h...

Drive impactful communications strategies for lupus initiatives, enhancing stakeholder engagement and awareness. Lead cross-functional collaboration to translate complex medical information and suppor...

Deliver technical project management excellence by coordinating multiple initiatives across engineering and business functions, ensuring alignment from planning to execution while navigating a matrixe...

Drive strategic initiatives and operational excellence for a $1B business, collaborating with senior leadership and field operators to spearhead market opportunities and enhance growth in dialysis ser...

Help us lead strategic initiatives in the utilities sector, driving transformative solutions and fostering client relationships to navigate the evolving energy landscape while managing project teams e...

Lead the future of retail operations by inspiring teams across multiple locations to achieve sales growth, enhance customer satisfaction, and promote a culture of excellence and safety within a people...

Transform your career by leading strategic real estate transactions across diverse commercial properties. Collaborate with teams to optimize outcomes while driving innovative solutions that align with...

Drive supplier quality excellence by supporting compliance, conducting audits, and managing corrective actions for materials and services. Collaborate with stakeholders to enhance supplier performance...

Advance client outcomes by leading a high-performing team of Customer Success Managers, driving retention, growth, and satisfaction metrics while shaping overall partnership strategy and addressing cl...

Empower operational excellence through effective financial management and cross-departmental coordination. As a strategic leader, ensure the efficient execution of administrative functions, fostering...

Optimize customer onboarding experiences by collaborating with teams to meet goals, configuring solutions, and advocating for best practices. Utilize technical skills to enhance and troubleshoot imple...

Shape the future of enterprise customer success by driving strategic partnerships, transforming operational data into measurable outcomes, and championing impactful change for mid-large accounts withi...

Drive revenue growth by building strong client relationships, identifying new business opportunities, and executing strategic sales plans. Collaborate with a team to enhance customer engagement and ac...

Pioneer industry standards in digital identity and security. Lead strategic engagement and influence across key ecosystems. Collaborate with teams to drive innovation and ensure compliance with emergi...

Accelerate progress at the heart of HR by leading strategic people initiatives, coaching senior leaders, and implementing effective human capital strategies that drive organizational success and enhan...

Drive cloud excellence by leading hybrid infrastructure operations and cross-functional collaboration. Manage a global engineering team to ensure scalable, secure, and automated platforms that support...

Champion the risk function by leading and developing a high-performing team, while ensuring effective management of underwriting, fraud prevention, and compliance to support robust growth in the freig...

Transform clinical data management by providing strategic oversight across trials. Lead cross-functional teams, enhance data quality, and ensure regulatory readiness while overseeing vendor relationsh...

Advance your career as a financial strategist, building essential FP&A infrastructure for a clinical-stage organization transitioning to commercial operations. Collaborate with R&D and leadership to d...

Join a team that's dedicated to streamlining manufacturing processes while supporting new product introductions and continuous improvements. Collaborate across departments in a dynamic environment to...

Transform enterprise systems into scalable platforms by aligning technology with business goals, optimizing processes, and driving automation. Collaborate across functions to enhance operational perfo...

Unlock growth by cultivating strategic partnerships with local agencies, driving sales through innovative presentations, and fostering collaborative relationships to achieve revenue targets in the com...