Director, Customer Service Jobs in Boston, MA

Join a dynamic team to oversee customer service operations, enhance performance, and foster a positive community impact. Drive profitability while leading talent development and ensuring excellence in...

Transform complex programs into actionable roadmaps by leading cross-functional teams and executing strategies from approval through launch and adoption, ensuring operational readiness and measurable...

Grow your career with us as you architect and scale innovative GTM systems. Lead operational excellence while leveraging AI to enhance efficiency across sales, marketing, and customer success teams in...

Join a team that's passionate about payroll excellence! Oversee full-cycle payroll for a diverse U.S. workforce, ensuring compliance, accuracy, and operational efficiency while driving continuous impr...

Lead and enhance payroll operations for a diverse workforce of 1,700, ensuring compliance, accuracy, and timely execution across multiple entities. Drive continuous process improvements and manage a d...

Join a team that's redefining data solutions by leading the Data Products & Engineering department, shaping cutting-edge data architectures and innovative client-facing analytics solutions that drive...

Lead the charge in optimizing customer success with Synapse applications. Collaborate across teams to elevate user experience and drive business outcomes for strategic enterprise imaging clients in yo...

Transform your career by leading a dynamic sales team focused on innovative AI and data solutions. Drive strategic initiatives, forge partnerships, and empower your team to exceed ambitious sales goal...

Unlock potential by supporting and enhancing automated fulfillment systems. Collaborate with teams to diagnose issues and ensure optimal performance, while mentoring technicians and driving operationa...

Drive the evolution of customer education by leading a global team focused on impactful training strategies and profitable learning solutions for diverse audiences across software products and platfor...

Lead a dynamic team in overseeing commercial real estate transactions, from lease negotiations to property disposals. Shape client strategies with expertise, manage workflows, and mentor staff while e...

Transform customer experience by leveraging AI to build a real-time customer insights platform. Drive data-driven decision-making and optimize customer journeys through effective program management an...

Shape the global consulting offer portfolio by leading cross-functional strategies and driving measurable client outcomes through effective governance and innovative service productization. Collaborat...

Lead and coordinate cross-functional service projects, ensuring alignment with business goals, timelines, and budgets. Utilize your expertise in project management and engineering to drive collaborati...

Join us to drive revenue growth and strategic expansion within a top-tier client partnership, leveraging your expertise in AI and data solutions to convert opportunities in a complex technological env...

Grow your career with us by leading comprehensive marketing communications strategies, driving brand narrative, and engaging diverse audiences through executive, internal, and external communications...

Join a team that's shaping global compliance through innovative strategies. This leadership role involves driving regulatory initiatives, advising on compliance risks, and influencing key business pri...

Shape the future of AI services by leading strategy and commercialization efforts across the AI lifecycle. Collaborate cross-functionally to develop scalable service offerings that drive customer succ...

Lead and champion complex scientific customer programs, ensuring operational excellence and fostering strong relationships while coordinating diverse teams for successful delivery and growth...

Elevate our Workers’ Compensation product strategy through regulatory compliance, effective team management, and system alignment. Collaborate cross-functionally to implement state strategies and ensu...

Reimagine your career by leading strategic pricing initiatives within a dynamic team. Collaborate across departments to enhance models for Businessowners Policy and Commercial Package Policy, driving...

Lead the charge in designing and executing global partner programs that enhance channel operations. Collaborate cross-functionally to drive strategic growth and ensure a seamless partner experience ac...

Join a team that's dedicated to maintaining high property standards and safety. Coordinate operations, manage budgets, oversee maintenance and capital projects while ensuring compliance and fostering...

Drive the strategic growth of a $200M business unit in Instrumentation and Control, focusing on revenue and market share expansion while fostering customer engagement and developing high-value partner...

Lead and optimize global operations strategy to drive profitable growth, enhance supply chain efficiency, and establish operational excellence in a collaborative environment focused on innovation and...