Director, Customer Service Jobs in Boston, MA

Drive enterprise-wide AI transformation by leading strategy development, cross-functional integration, and sustainable adoption of AI solutions. Collaborate with stakeholders to deliver measurable bus...

Drive transformational AI initiatives across the enterprise, leveraging data and analytics to enhance organizational processes and deliver measurable outcomes. Lead strategic alignment, oversee soluti...

Help us drive strategic growth by cultivating partnerships with pharma and biotech firms. This role requires proactive relationship-building to enhance our clinical trials and expand our network acros...

Join a dynamic team to execute CRISPR's product supply strategy, managing cross-functional operations with CMOs for clinical trials in gene therapies, ensuring timely delivery and quality in a complex...

Lead strategic programs that drive operational excellence, overseeing cross-functional teams to achieve business success. Utilize your expertise in managing complex projects and P&Ls while fostering s...

Drive the implementation and management of dynamic Professional Services teams, ensuring exceptional delivery and client satisfaction while championing innovation and operational excellence across cro...

Transform product delivery by defining strategic roadmaps and influencing AI innovations. Collaborate with leadership to ensure accountability and mentor emerging talent across a vital sector in retir...

Shape the future of product delivery excellence by defining innovative strategies and leading cross-functional teams to achieve impactful outcomes. Collaborate with executive leadership to align on vi...

Elevate pricing strategy and contract performance management in a cross-functional leadership role. Drive optimal pricing across service and product portfolios, supporting growth and customer retentio...

Transform digital commerce strategies to drive growth, enhance marketplace presence, and innovate customer-led initiatives. Collaborate with leadership for measurable revenue and customer engagement i...

Help us drive compliance innovation in product development. Leverage AI tools to ensure seamless integration of regulatory standards from ideation to launch while maintaining a risk-aware culture that...

Shape the regional product strategy and execution for scalable growth, translating market insights into actionable programs. Drive sales enablement and foster strong partnerships to elevate the brand...

Champion a high-performing technical support team, driving excellence in service and operations within the construction products sector, while providing expert guidance to clients on product applicati...

Develop and drive growth in North America through strategic pipeline management and enterprise sales in incentive compensation management software. Cultivate relationships with key stakeholders, ensur...

The Sr Director of Sales is responsible for developing and implementing strategic sales programs to drive growth and market share. This role involves leading training for sales teams, creating sales p...

Drive impactful medical device programs by leading cross-functional teams and managing execution from concept to market. Navigate complexity and ensure alignment with regulatory standards to advance h...

Lead the operational excellence of the Group Health Division, optimizing performance metrics and driving client satisfaction through tailored initiatives and a dedicated team. Collaborate with medical...

Make your mark at a pivotal role managing customer retention and growth, driving upsell strategies, analyzing territory data, and collaborating cross-functionally to enhance the customer experience in...

Drive client success by leading SAP HCM implementation projects, mentoring a dynamic team, and fostering innovation. As a director, you'll shape strategy, enhance HR processes, and ensure quality alig...

Engage your leadership skills by driving project delivery excellence across engineering and operations. Oversee execution, foster accountability, and build high-performing teams to deliver on client e...

Pioneer innovative product offerings within a market intelligence platform, guiding strategy and execution. Collaborate with cross-functional teams to create actionable insights that enhance customer...

Lead the charge in enhancing Data Management quality and inspection readiness. Drive compliance frameworks, ensure global regulatory alignment, and oversee audits while fostering continuous improvemen...

Contribute to impactful marketing strategies that drive revenue growth and enhance brand presence in the orthopedic sector. Collaborate cross-functionally to ensure compliance and optimize promotional...

Champion strategic alliances to enhance partnership value, mitigate risks, and achieve business growth through effective leadership, governance, and cross-functional collaboration while driving succes...

Develop relationships by proactively identifying leads and selling full waste management solutions. Drive revenue growth in assigned markets through effective prospecting, presentations, and customer...