Director, Customer Service Jobs in Boston, MA

Reimagine operational excellence by leading strategic initiatives, enhancing franchisee performance, and driving financial growth in a dynamic environment while building a high-performing team dedicat...

Elevate employee experience through strategic global benefits management. Lead design and governance of diverse programs while partnering with cross-functional teams to ensure competitive and sustaina...

Manage outside counsel engagement and performance to optimize legal services, focusing on workers' compensation claims and expense management, ensuring compliance with guidelines and enhancing operati...

Drive integrated communications strategies aligning business, product, and brand objectives to ensure cohesive messaging and execution across channels for product launches, while fostering cross-funct...

Help us drive operational excellence as a strategic leader in our expanding Supply Chain Advisory practice, directly influencing client transformations and delivering impactful solutions that enhance...

Unlock potential by leading the operations team to ensure efficiency and safety compliance, training new operators, and providing excellent customer service while managing daily project schedules and...

Contribute to financial excellence by partnering with operations to enhance cost efficiency, optimize production metrics, and drive strategic growth initiatives in a dynamic manufacturing environment...

Lead the charge in delivering enterprise-grade digital applications across the life sciences spectrum by leveraging cloud-native solutions, AI technologies, and effective team collaboration to transfo...

Transform technical program management by building and leading a high-impact team. Oversee complex, cross-functional initiatives, establish scalable practices, and ensure program launch readiness to d...

Empower growth by driving transportation services for diverse clients, fostering relationships, and delivering tailored solutions to enhance sample management and logistics while expanding Azenta's re...

Help us drive innovative product strategies in patient services, focusing on access, adherence, and affordability. Lead cross-functional teams to translate business needs into impactful technology sol...

Join a team that's redefining brand identity and creative strategy to captivate customers. As a Senior Director, you will lead brand initiatives, oversee a dynamic team, and shape our narrative across...

Champion operational excellence by directing distribution initiatives, ensuring seamless collaboration with cross-functional teams, and driving process improvements to support the commercialization of...

Shape the future of oncology by leading insights and analytics to drive commercial strategy, support product launches, and enhance market understanding through integrated research and competitive inte...

Create innovative product strategies by aligning market needs and client feedback. Lead the product lifecycle from vision to execution, collaborating with cross-functional teams to drive product excel...

Join a team that's dedicated to driving service excellence and compliance. Lead and manage a diverse team of service representatives, enhancing customer satisfaction and profitability while ensuring o...

Accelerate operational excellence by leading U.S. Region strategies and execution across functions. Collaborate with senior leaders to drive growth, enhance communication, and streamline processes for...

Drive digital transformation by leading global customer engagement strategies that enhance healthcare professional and patient interactions through innovative omnichannel solutions and data-driven ins...

Join a team that's redefining enterprise Product Master Data Management as a Lead Product Data Steward. Shape governance processes, enhance workflows, and ensure data quality while building a crucial...

Lead the charge in developing and optimizing Sales Operations for a high-growth company, focusing on data integrity, process governance, and inside sales leadership to translate strategic vision into...

Drive supplier management and procurement strategies while ensuring compliance with industry standards. Lead negotiations, troubleshoot issues, and maintain critical inventory levels to support operat...

Support branch success by coordinating operations to ensure quality service, safety, and compliance. Leverage leadership to motivate teams, drive business initiatives, and achieve financial objectives...

Join us to engage with clients on procurement improvements, manage project workstreams, drive strategic sourcing, and lead teams to optimize supply chain effectiveness. Your expertise in consulting an...

Develop strategies and lead operations for supply management, ensuring high-quality service and effective stakeholder collaboration to meet national goals. Shape the future of federal supply chains th...

Drive oversight of IP operations and best practices, ensuring quality and efficiency in management while fostering team development and collaboration to enhance client services and operational excelle...