Job DescriptionClean Harbors is seeking a
District Service Delivery Manager to be responsible for managing Sales and Service Reps. (SSR) within their district, compliance to all Health & Safety, Environmental Compliance and Transportation Compliance policies, sales growth, customer satisfaction and retention, profitability, and other operational controls within their district.
Responsibilities- Responsible for District Adherence to Operational Guidelines
- Manage Route Drivers/Admin within District
- Manage Product and Service Training for all OSSRs, LSSRs, SSRs, Utility Drivers, WWFs. (BPS Drivers)
- Conduct End-of-day Check-in / Morning Check-out process with SSR's to be sure expectations are met
- Responsible for Holding BPS Drivers Accountable to Service Performance Requirements
- Conduct Weekly District Meetings with District Service Staff to Drive District Performance and Promote Teamwork.
- Collaboration with BPS Sales Directors to Enhance District Sales Performance
- Manage District P&L
- Ensure Timely Response to all Customer Requests
Qualifications- Bachelor's degree Business/Environmental Science/Engineering/Related
- Extensive comparable work experience may be accepted in lieu of college or bachelor degree
- 24 or 40 hour OSHA training and annual updates
- DOT/RCRA
- Strong knowledge of logistics
- Strong business acumen; credible leader; result-orientation; excellent communicator; strong presentation skills
- Budgeting and financial management skills; customer relationship management skills; change management skills
- Proactive; able to collaborate with and inspire a range of people to achieve results
Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
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