Director, Customer Service Jobs in Boston, MA

Champion a high-quality investor servicing model for a U.S. Wealth platform, focusing on operational efficiency and a best-in-class experience. Drive partnerships with cross-functional teams to scale...

Lead transformative enterprise IT services for domestic and international teams, enhancing employee technology and service maturity across multiple regions while driving strategic initiatives and oper...

Empower our sales team by developing innovative strategies to drive growth in oncology translational science. Join us in creating impactful relationships and leveraging market opportunities while work...

Lead a dynamic FAA Part 145 Repair Station team, ensuring operational excellence, regulatory compliance, and continuous improvement while driving safety, quality, and customer satisfaction in a fast-p...

Reimagine product ownership as you lead strategic initiatives in a dynamic team environment. Leverage your technical acumen and collaborative skills to drive client success and deliver innovative solu...

Lead the development of employer-sponsored healthcare solutions and commercial growth initiatives. Collaborate across teams to design innovative products, support payer strategies, and oversee strateg...

Drive revenue growth by managing strategic channel accounts, executing joint sales plans, and enhancing programmatic demand generation, while collaborating with sales teams to optimize pipeline and pe...

Unlock growth as you lead U.S. revenue strategies, drive client expansion, and build a results-oriented sales team in the evolving cybersecurity landscape, engaging executive stakeholders to maximize...

Lead strategic initiatives for Curlsmith's brand growth and P&L, inspiring a team to achieve high marketing standards, drive consumer engagement, and enhance brand equity across US and Canada while en...

Drive operational excellence and cross-functional alignment for global platform teams, ensuring measurable impact and continuous improvement. Lead a diverse team, fostering accountability while collab...

Empower our global IT support transformation, driving exceptional user experiences through strategic leadership and a focus on automation, collaboration, and service excellence within a matrixed envir...

Shape the future of commercial strategy by leading product planning and integrating market insights, competitive analysis, and brand management to drive portfolio growth and strategic decision-making...

Lead and optimize logistics operations for clinical and commercial supply chains, ensuring compliance and efficiency in cold chain processes while collaborating with cross-functional teams and externa...

Elevate user experiences by leading the strategic vision and delivery of a cross-platform Desktop Client, uniting access across diverse environments. Collaborate with engineering and design to drive s...

Engage with senior leadership to drive growth, enhance client relationships, and lead strategic initiatives within the Workday Healthcare practice, achieving exceptional sales results and operational...

Join a team that's dedicated to ensuring the operational excellence of commercial manufacturing, driving performance improvement and quality assurance in collaboration with CDMO partners to deliver li...

Elevate our Workday Healthcare practice by driving sales, strengthening client relations, and fostering strategic partnerships while delivering exceptional solutions that enhance operational excellenc...

Engineer safety strategies and lead risk management activities for development and marketed compounds. Collaborate globally to ensure compliance with safety regulations while conducting comprehensive...

Strategize and implement impactful marketing initiatives to boost brand visibility, drive measurable results, and enhance stakeholder engagement across diverse channels while leading a dynamic team to...

Empower a customer-centric culture by leading a dynamic call center team, ensuring efficiency, compliance, and excellence in service delivery while driving performance metrics and continuous improveme...

Oversee the global benefits strategy, design, and administration, ensuring alignment with organizational goals while enhancing employee satisfaction through innovative, compliant, and cost-effective p...

Join a team that's committed to enhancing operational excellence and customer satisfaction in retail grocery. Lead store managers and drive performance strategies to ensure profitability while fosteri...

Champion integrated market strategies that drive growth in biopharmaceutical and health sectors. Lead digital initiatives, optimize demand generation programs, and foster collaboration across teams to...

Lead the charge in advancing global CMC regulatory strategies for gene therapy products. Oversee lifecycle management, change management, and compliance to ensure successful post-approval activities w...

Lead the charge in enhancing immunization rates by educating healthcare providers about vaccines, analyzing customer needs, and collaborating across teams to ensure optimal contract performance and pa...