Director, Customer Service Jobs in Boston, MA

Empower growth and relationships in a strategic role focused on managing key accounts. Drive customer satisfaction and revenue retention through strategic collaboration and consultative selling within...

Manage a dynamic sales team to drive achievement of targets, develop strategic growth initiatives, and cultivate key customer relationships to enhance business success in a competitive market landscap...

Bring your expertise to execute and enhance data management processes, ensuring the integrity and readiness of commercial data for analytics, reporting, and decision-making. Collaborate with teams to...

Advance your career by spearheading global vendor operations, enhancing customer experience, and optimizing performance across a rapidly evolving fintech landscape while driving innovation with AI and...

Champion client relationships and lead a team to maximize profitability, retention, and service quality in the business travel sector, driving strategic business plans and contract negotiations for co...

Engage as a strategic leader to drive global supply chain excellence across an $800M spend. Collaborate closely with VPs to implement effective SIOP strategies, enhance performance, and support hyper...

Champion a unified customer engagement strategy, enhancing HCP and KOL experiences across therapeutic communities to create a seamless, impactful journey that meets enterprise objectives and drives su...

Lead the charge in actuarial excellence by building high-performing teams, developing innovative pricing strategies, and managing complex insurance portfolios to drive profitability and enhance market...

Lead and inspire a talented team dedicated to enhancing customer success through strategic retention, expansion, and satisfaction efforts, fostering a culture of excellence and innovation in a fast-pa...

Grow your career with leadership in business development, targeting the Behavioral Health sector. Leverage your expertise to drive sales, establish client relationships, and exceed financial goals whi...

Elevate liquor store operations by driving sales of a comprehensive POS system. Leverage your sales expertise to modernize small businesses, boosting efficiency and profits in a dynamic, high-reward e...

Drive innovation by defining the vision for an advanced Delivery & Fulfillment Intelligence Platform, overseeing its multi-year roadmap and collaborating with cross-functional teams to ensure seamless...

Champion the Delivery & Fulfillment Intelligence Platform by defining strategy, managing resources, and developing innovations to optimize logistics operations for efficient, data-driven delivery solu...

Champion our enterprise sales growth by leading and developing a high-performing team across the North Central U.S., driving strategy, accountability, and client engagement to close high-value deals a...

Lead the charge in driving business development by generating and managing high-value client relationships, leveraging cross-functional insights to craft solutions that align with client needs and fue...

Empower operational efficiency by leading merchant onboarding, underwriting, and risk management for a growing payments platform. Optimize processes using data-driven decision-making and AI-driven aut...

Contribute to impactful trade solutions by guiding clients on customs regulations, developing comprehensive project plans, and offering expert analysis to navigate complex import/export challenges whi...

Lead operational strategy and execution to optimize revenue streams across diverse markets. Collaborate with cross-functional teams to improve processes and drive successful outcomes in business and s...

Lead the charge in transforming engineering teams while driving innovation and technology strategy. Oversee software delivery and optimize operations for mission-critical platforms in a dynamic and co...

Join a team that leads innovative engineering efforts across diverse platforms, driving excellence in software delivery and technology strategy while managing high-performing teams for mission-critica...

Lead the strategic direction and execution of Intelligent Document Processing and TotalAgility, driving significant product growth, customer engagement, and market positioning through innovative AI so...

Pioneer a transformative Lifecycle marketing strategy to enhance customer engagement and conversion at all stages. Drive growth using data-driven insights and AI to create personalized experiences whi...

Lead the charge in guiding government and education clients through cloud adoption and AI transformation. Collaborate across teams to develop strategies that drive customer success and optimize missio...

Join us to lead product management efforts, shaping strategies that drive civic tech innovation. Oversee a talented team, collaborate cross-functionally, and prioritize initiatives, enhancing user eng...

Grow your career with a leadership role that drives sales growth, manages regional teams, and develops strategies. Engage deeply with clients while fostering a strong team environment to achieve compa...