Director, Customer Service Jobs in Boston, MA

Elevate member service by overseeing Contact Center operations and staff. Drive excellence through coaching, training, and system improvements while collaborating with management to enhance service de...

Reimagine the future of workforce security by leading our strategy, product direction, and market engagement. Drive growth, influence cross-functional execution, and develop a high-impact portfolio th...

Drive strategic growth by optimizing marketing channels, leveraging data, and managing a dynamic team. Partner cross-functionally to enhance MarTech capabilities and foster a culture of experimentatio...

Join a team that's redefining travel agency partnerships by driving strategic growth, managing program execution, and enhancing agent engagement. Collaborate across functions to optimize processes and...

Lead and elevate dining experiences by managing high-end airport lounge operations, ensuring exceptional service quality and guest satisfaction while cultivating a professional team atmosphere and ope...

Drive the global accounting function by ensuring accuracy, compliance, and process optimization in a dynamic, multi-entity organization. Lead a diverse team, enhance internal controls, and promote a d...

Accelerate progress at a leading enterprise by shaping high-performing pre-sales teams, enhancing technical sales strategies, and translating complex solutions into compelling business value for clien...

Lead the transformation of our compensation strategy, linking performance to motivating incentives while ensuring compliance and equity across global operations. Collaborate closely with executives to...

Elevate your career by leading logistics strategies for advanced AI and data center deployments, ensuring seamless equipment delivery and compliance from suppliers to project sites while driving opera...

Lead strategic procurement initiatives across global operations, managing $600M spend in Medical Services and Clinical Trials. Drive category strategies, strengthen supplier relationships, and optimiz...

Join a high-impact marketing leadership role where you'll own brand, demand generation, and product marketing strategies. Collaborate with cross-functional teams to drive pipeline growth and position...

Champion excellence in enablement operations by leading teams focused on Learning Experience Design and governance. Drive program management, data insights, and process rigor to enhance organizational...

Lead the charge in driving customer adoption of innovative supply chain solutions. Collaborate across teams to translate product features into measurable benefits, engage clients, and shape business s...

Pioneer your career by owning enterprise accounts, leading complex sales cycles, and building executive relationships. Drive successful modernization solutions while collaborating closely with deliver...

Lead customer success initiatives, implementing best practices for maximizing ROI in Enterprise Asset Management while mentoring a team to foster customer advocacy and enrich service delivery...

Transform the construction landscape by leading strategic execution and preconstruction initiatives for a diverse commercial real estate portfolio, ensuring adherence to objectives, budgetary guidelin...

Drive field-specific enablement strategies and adoption of global skill programs, while managing a team to support sales needs. Collaborate with leadership to align objectives and enhance team develop...

Lead and drive the strategy for Merchant Services, overseeing new product initiatives and forging partnerships to innovate ecommerce solutions. Collaborate with teams to create and implement actionabl...

Accelerate the growth of innovative ecommerce solutions by leading strategy and execution across a dynamic portfolio. Partner with cross-functional teams to transform ideas into impactful products whi...

Join a team that's redefining growth strategies in the commerce ecosystem. Lead a high-performing group of specialists, manage key client relationships, and drive exceptional results through innovativ...

Champion growth by leading a high-performing commerce team, driving strategic client partnerships, and delivering innovative solutions in a rapidly evolving environment focused on measurable results a...

Lead a strategic team shaping Account Management for enterprise accounts, enhancing relationships with key merchants, driving performance, and fostering cross-functional collaboration to achieve long...

Partner with us to drive commercialization strategy and enhance supply chain readiness for international markets. Lead cross-functional teams, execute demand plans, and ensure compliance while optimiz...

Lead cross-functional commercialization efforts, driving supply chain strategies for international product launches, ensuring readiness and alignment with operational goals while collaborating closely...

Lead and execute a comprehensive cybersecurity strategy, optimizing security operations, and ensuring incident response excellence while mentoring a high-performance team and communicating risks effec...