Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$150K - $180K *

Lead Corporate FP&A initiatives, driving budgeting, forecasting, and performance management. Oversee financial analysis and reporting while enhancing systems and dashboards for improved decision-makin...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Healthcare

$190K - $280K *

Transform talent acquisition by leading a global team to enhance recruiting efficiency, drive strategy, and leverage AI for measurable improvements across diverse markets while ensuring compliance and...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Information Technology

$170K - $230K *

Accelerate growth by leading a high-performing sales team in the Professional Services & Consulting sector. Drive strategy, performance, and revenue while fostering a culture of collaboration and exce...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Consumer Technology

$151K - $207K *

Join a dynamic team as you leverage statistical expertise to enhance healthcare insights, mentor analysts, and drive impactful data-driven decisions through collaboration and innovative methodologies...

San Francisco, CARemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$80K - $115K *

Analyze and enhance client data reporting, driving insights and trends to support customer satisfaction and business growth. Collaborate with cross-functional teams to ensure data integrity and delive...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Healthcare

$110K - $130K *

Transform data into actionable insights by building robust data pipelines, dashboards, and monitoring frameworks. Leverage expertise in Skyline DataMiner to enhance network performance analytics and e...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Staffing

$140K - $150K *

Join us to lead strategic operations and enhance customer experience across the Last Mile network. Drive performance improvements, manage claims, and implement scalable solutions while collaborating w...

RemoteRemote

3 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $120K *

Empower your career by driving customer insights through data analysis. Own segmentation, reporting, and performance tracking to enhance engagement and retention strategies, collaborating across teams...

Irvine, CARemote

3 weeks ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $180K *

Lead the charge in driving growth with top Global Strategic Accounts in the media and entertainment sector. Forge strong partnerships, develop strategic visions, and implement innovative initiatives t...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$150K *

Oversee a dynamic team to execute media strategies, optimize campaigns, and ensure resource alignment with business goals, driving performance and compliance across various advertising channels...

New York, NYRemote

5 days ago

  •   Less than 5 years exp.  •   Media

$110K - $130K *

Advance your career by owning corporate FP&A, driving financial insights, and partnering with leaders across functions to enhance strategic planning and reporting in a dynamic growth-stage environment...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$152K - $283K *

Deliver impactful field execution by bridging strategy and operations, ensuring initiatives achieve success through proactive risk management and collaboration across teams, all while enhancing accoun...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$115K - $175K *

Lead and innovate within our ML Operations team, driving scalable machine learning solutions. Oversee a talented group while ensuring robust integration of ML technologies, optimizing performance, and...

San Ramon, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Business Services

$155K - $185K *

Champion growth and customer marketing by leading a dynamic team to drive full-funnel strategies, optimize campaigns, and leverage AI tools for enhanced performance and insights. Shape the future of m...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$100K - $231K *

Lead and develop recruitment operations to enhance client engagement and project success. Collaborate across teams to translate client needs into actionable recruitment strategies, ensuring optimal de...

Pennsylvania, USRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Accelerate growth in the Life Sciences sector by leading sales teams, strategizing market approaches, and fostering strong client relationships to achieve ambitious sales goals and drive overall busin...

Michigan, USRemote

Reposted 4 days ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

$173K - $216K *

Drive operational excellence by leading a diverse team focused on enhancing system reliability and availability through effective processes, project support, and proactive risk mitigation...

California, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Energy & Utilities

$164K - $205K *

Elevate scientific rigor in real-world evidence development. Collaborate with cross-functional teams to ensure agent conceptualization and evaluation meet scientific standards, driving impactful solut...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Healthcare

$90K - $136K *

Join a team that's redefining customer experience by translating complex business needs into actionable technical requirements, ensuring seamless integration across platforms and delivering innovative...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Join a team that's defining and driving enterprise data governance for a federal agency. Collaborate with stakeholders to establish data quality frameworks and compliance protocols, ensuring best prac...

Washington, DCRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$99K - $167K *

Develop and maintain robust data pipelines using SparkSQL and Pyspark, ensuring high-quality data for analytics. Collaborate with cross-functional teams to enhance data analysis efficiency and support...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $143K *

Join a dynamic team as a Data Engineer, where you'll design and maintain data pipelines using SparkSQL and Pyspark. Your work will enhance data analysis efficiency, impacting industries and driving cu...

CanadaRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$125K - $165K *

Shape the future of data analytics by leading the design and implementation of scalable data transformation frameworks. Collaborate with cross-functional teams to deliver trusted data products that dr...

Baltimore, MDRemote

3 weeks ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$126K - $176K *

Join a team that's driving innovation in business intelligence and analytics. Lead initiatives in reporting, automation, and AI to deliver actionable insights and scalable solutions that enhance busin...

Bentonville, ARRemote

1 week ago

  •   5 - 7 years exp.  •   Food & Beverages

$144K - $200K *

Accelerate public safety initiatives by leading a regional sales team, enhancing team performance, and driving strategic growth in drone technology for emergency response agencies across the U.S...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.