Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

Remote
caret down
Compensation
caret down
Position Level
caret down
Time Posted
caret down
Industries
caret down
More
1
caret down

$150K - $180K *

Drive the future of portfolio management by leading AI-enabled product strategies. Collaborate across teams to transform insights into actionable decisions, ensuring customer success and product adopt...

Jersey City, NJRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Grow your career by driving sales and developing strategic relationships within major sectors across the AMER region, ensuring revenue maximization and effective execution of account strategies...

United StatesRemote

4 weeks ago

  •   Less than 5 years exp.  •   Telecommunications & Hardware

$72K - $113K *

Deliver impactful insights by owning our marketing tech ecosystem, maximizing HubSpot and Salesforce integration, and ensuring data integrity. Collaborate across teams to translate needs into actions...

United StatesRemote

Reposted 3 weeks ago

  •   Less than 5 years exp.  •   Information Technology

$130K - $160K *

Unlock integrated marketing strategies to drive growth through data-driven campaigns, digital activation, and thought leadership, ensuring alignment with sales and operational goals for measurable bus...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$160K - $190K *

Lead and develop a team of Product Managers to drive AI-powered product strategy, governance, and investment decisions. Shape the organization's AI capabilities while ensuring responsible AI practices...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Champion a dynamic team of Product Managers to drive AI-powered product strategy, governance, and investment decisions. Elevate organizational AI capabilities while ensuring responsible practices and...

New York, NYRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$160K - $190K *

Lead the charge in shaping AI-powered product strategy and governance. Develop and mentor a team of Product Managers while owning P&L and driving innovation across a diverse portfolio. Elevate organiz...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$320K - $400K *

Lead the charge in establishing a robust enterprise data risk management framework, ensuring effective oversight of data and AI risks while guiding senior leaders on critical technology issues to alig...

Charlotte, NCRemote

3 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$130K - $155K *

Unlock potential as you lead statistical activities for clinical trials, collaborating with cross-functional teams to drive drug development. Utilize advanced statistical methods and oversee programmi...

Cambridge, MARemote

Today

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$175K - $241K *

Empower a high-performing sales team in the Financial Services sector, driving new business growth and fostering long-term client relationships. Lead with a consultative approach to exceed revenue tar...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$110K - $130K *

Join a dynamic team to bridge product strategy and engineering delivery, transforming data into actionable insights for innovative financial solutions. Collaborate with cross-functional teams to drive...

United StatesRemote

Reposted 5 days ago

  •   5 - 7 years exp.  •   Information Technology

$150K - $250K *

Transform financial services by leading complex banking operations and technology projects. Collaborate with clients to enhance performance, drive innovation, and shape a new practice within a dynamic...

United StatesRemote

6 days ago

  •   5 - 7 years exp.  •   Business Services

$110K - $130K *

Unlock potential by managing strategic partnerships with executive clients, driving retention and revenue growth through consultative account management and business development in the digital banking...

Georgia, USRemote

6 days ago

  •   5 - 7 years exp.  •   Information Technology

$139K - $157K *

Elevate your career by leading transformative digital marketing strategies for high-profile clients. Drive measurable growth through innovative media plans and creative ideation while fostering truste...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Manufacturing & Automotive

$160K *

Lead the charge in crafting and executing integrated marketing strategies across diverse channels while driving account-based marketing initiatives that enhance brand visibility and revenue growth thr...

Florida, USRemote

1 month ago

  •   8 - 10 years exp.  •   Finance & Insurance

$100K - $140K *

Lead the charge in driving revenue growth and client retention by managing strategic relationships and optimizing transportation solutions for a diverse portfolio of enterprise clients. Your expertise...

Chicago, ILRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$113K - $125K *

Drive product strategy and outcomes in a senior role, focusing on educational equity and data-driven impact. Collaborate with cross-functional teams to shape product direction, prioritize initiatives...

United StatesRemote

Today

  •   5 - 7 years exp.  •   Information Technology

$125K - $150K *

Transform commercial analytics by bridging data and strategy to enhance sales performance. Lead the development of actionable insights and predictive capabilities, ensuring reliable reporting and fost...

Washington, USRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$95K - $115K *

Drive data-driven decision-making by transforming complex data into actionable insights. Collaborate with cross-functional teams to enhance reporting and analytics using advanced SQL and AI tools, ens...

United StatesRemote

6 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$128K - $165K *

Empower Fraud Operations by leading AI-driven automation initiatives, enhancing investigative workflows, and delivering actionable insights to optimize fraud detection and prevention efforts across th...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $300K *

Lead complex analytical initiatives by developing data solutions and dashboards that drive business insights. Collaborate with stakeholders to translate requirements into scalable analytical framework...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$170K - $180K *

Lead the strategic execution of commercial planning and sales coverage, aligning cross-functional teams to drive profitable growth. Oversee territory design, customer segmentation, and annual planning...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$128K - $135K *

Drive impactful insights by transforming data into strategic decisions that enhance retail partnerships. Collaborate with key stakeholders to deliver analytics that support growth and optimize perform...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Consumer Technology

$260K - $312K *

Elevate your career by leading Corporate FP&A initiatives in a high-growth environment. Drive strategic financial planning, forecasting, and reporting while building a robust financial infrastructure...

United StatesRemote

3 days ago

  •   8 - 10 years exp.  •   Enterprise Technology

$170K - $190K *

Shape the future of data engineering by leading architectural improvements, enhancing data quality, and driving technical initiatives across diverse business domains. Collaborate with stakeholders to...

United StatesRemote

Today

  •   8 - 10 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.