Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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$164K - $224K *

Shape the future of fraud mitigation by optimizing cross-functional strategies to enhance identity verification and streamline application processes, ensuring a secure platform for customers through d...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$120K - $140K *

Drive impactful paid search strategies for higher education clients, balancing strategic vision with hands-on execution. Lead performance optimization and client engagement to achieve measurable busin...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Media

$150K - $180K *

Drive the design and execution of a robust data architecture and engineering platform, ensuring secure, scalable solutions that empower analytics and product development while leading a talented team...

United StatesRemote

Today

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$150K - $235K *

Join a team that's redefining business processes through digital transformation. Lead cross-functional initiatives, ensuring scalable and standardized practices that align with strategic goals while f...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$172K - $202K *

Lead the charge in delivering expert guidance on identity and access management technologies, focusing on architecting solutions and producing actionable research to enhance client performance and sec...

RemoteRemote

Reposted 1 week ago

  •   11 - 15 years exp.  •   Business Services

$146K - $282K *

Drive transformative B2B and B2C marketing strategies that enhance brand presence and user engagement across our dual marketplace. Lead a high-performing team, optimize multi-channel acquisition, and...

Salt Lake City, UTRemote

4 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$153K - $200K *

Lead the charge in shaping corporate communications and brand strategy, enhancing market presence and credibility. Collaborate with executives and teams to amplify messaging and drive impactful initia...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$135K - $160K *

Unlock your potential as you own the financial performance of a dynamic business unit, driving strategic decisions and enhancing visibility to shape impactful processes and outcomes. Join a hands-on l...

Morrisville, NCRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$211K - $373K *

Innovate the consumer experience by leading product strategy and execution. Drive a high-performing team to enhance onboarding and insurance purchasing while aligning with cross-functional partners to...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Finance & Insurance

$115K - $151K *

Advance your career by leading financial reporting and forecasting efforts. Collaborate across departments to analyze data, streamline processes, and support strategic planning in a dynamic, high-grow...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$160K - $200K *

Engage in strategic leadership to drive operational excellence and service delivery for global Digital Workplace Solutions. Lead teams, enhance client relationships, and optimize performance in a fast...

Pennsylvania, USRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$150K - $180K *

Analyze financial strategies and lead the FP&A function to drive organizational growth. Collaborate with executives to translate business goals into actionable financial plans, ensuring robust forecas...

Pennsylvania, USRemote

6 days ago

  •   8 - 10 years exp.  •   Information Technology

$115K - $120K *

Lead the charge in driving operational excellence and strategic enablement across global Inside Sales teams, enhancing commercial effectiveness and delivering exceptional client value through innovati...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in driving partner-sourced revenue growth and market expansion through strategic alliances in Data, AI, and Cloud. Collaborate with top technology partners to convert relationships int...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$90K - $170K *

Join a team that's driving strategic sales in TMS, WMS, and SaaS solutions. Lead initiatives to achieve sales targets, develop customer relationships, and promote innovative technology offerings while...

United StatesRemote

6 days ago

  •   8 - 10 years exp.  •   Transportation

$148K - $223K *

Unlock advanced analytical capabilities by leading data science initiatives that drive strategic decision-making and deliver impactful insights across the organization. Collaborate with stakeholders t...

Southfield, MIRemote

1 week ago

  •   8 - 10 years exp.  •   Finance & Insurance

$120K - $150K *

Drive the marketing strategy and execution from the ground up. Collaborate with cross-functional teams to build scalable demand-generation programs to boost qualified pipeline and revenue for innovati...

United StatesRemote

Reposted 4 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$182K - $252K *

Drive impactful marketing measurement by leveraging causal inference to optimize budget allocation across channels. Collaborate with cross-functional teams to ensure data-driven decisions enhance grow...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Finance & Insurance

$229K - $330K *

Transform financial strategy for GTM operations, driving growth through data-driven insights and modernized processes. Collaborate with cross-functional teams to enhance performance, optimize investme...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Information Technology

$162K - $244K *

Shape the future of cloud architecture by leading diverse teams, driving Azure modernization, and connecting business objectives with innovative solutions. As a technical leader, you will foster inclu...

United StatesRemote

4 weeks ago

  •   11 - 15 years exp.  •   Energy & Utilities

$195K - $217K *

Drive client success by leading strategic initiatives and fostering strong relationships in healthcare technology. Leverage deep domain expertise to enhance outcomes and ensure effective use of soluti...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$150K - $258K *

Join a dynamic team driving Master Data Management strategies to enhance data governance and operational efficiency across global orthopedic initiatives. Lead cross-functional collaboration to ensure...

RemoteRemote

Today

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$108K - $157K *

Optimize data-driven strategies by transforming raw analytics into actionable insights. Collaborate with cross-functional teams to enhance marketplace dynamics and drive measurable business outcomes i...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Hospitality & Recreation

$170K - $179K *

Transform customer success by leading a high-performing team, driving satisfaction and retention in a fast-paced SaaS environment. Collaborate across functions to enhance customer strategies and deliv...

United StatesRemote

2 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$136K - $204K *

Transform enterprise marketing by owning ABM strategy, driving pipeline growth, and executing tailored campaigns. Collaborate cross-functionally to engage key accounts and achieve revenue targets thro...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.