Director, Customer Analytics Jobs

Explore Director, Customer Analytics jobs on Ladders, where professionals can find vetted opportunities with salaries of $100,000 or more. These leaders turn customer, product, and market data into insights that help organizations improve experiences, strengthen retention, and drive growth.

What Does a Director of Customer Analytics Do?

A Director of Customer Analytics leads teams and programs that analyze customer behavior across the customer lifecycle. Common responsibilities include setting analytics strategy, developing measurement frameworks, overseeing segmentation and customer lifetime value analysis, and translating findings into recommendations for marketing, product, sales, and service leaders. The role often partners across departments to ensure insights inform business decisions.

Skills and Qualifications

Employers commonly seek experienced analytics leaders with strengths in statistical analysis, data storytelling, experimentation, forecasting, and team management. Familiarity with SQL, business intelligence platforms, customer data platforms, CRM systems, and analytics tools can be valuable. Successful candidates combine technical judgment with clear communication and the ability to connect analysis to measurable outcomes.

Career Opportunities and Compensation

Director-level customer analytics roles are available across industries such as technology, financial services, retail, healthcare, and media. Compensation varies by employer, location, scope, and experience. Ladders focuses on vetted professional jobs paying $100,000 or more, helping qualified candidates discover senior analytics opportunities aligned with their expertise.

Find Director, Customer Analytics Jobs on Ladders

Browse current openings and compare role requirements, industry focus, and leadership responsibilities. Use Ladders to find Director, Customer Analytics positions where you can shape data strategy and help organizations build stronger customer relationships.

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1
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$118K - $144K *

Unlock your potential by driving marketing performance through data analysis, reporting, and strategic insights. Collaborate with cross-functional teams to enhance decision-making and optimize growth...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Real Estate & Construction

$225K - $275K *

Lead the charge in driving shopper growth, transforming casual users into engaged buyers through innovative acquisition and retention strategies while overseeing a dedicated team from day one...

United StatesRemote

4 weeks ago

  •   8 - 10 years exp.  •   Consumer Technology

$185K - $344K *

Join a dynamic team driving strategic planning and performance management across analytics capabilities. Lead portfolio governance and execution initiatives to align resources and priorities, ensuring...

United StatesRemote

Yesterday

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$165K - $175K *

Empower progress at the forefront of data product management, leading the development of innovative solutions. Drive product success through strategic oversight, client engagement, and cross-functiona...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$160K - $200K *

Drive the growth of Data Science and AI initiatives across diverse sectors, focusing on strategic industries. Lead business development, advisory roles, and solution creation to enhance client engagem...

United StatesRemote

2 days ago

  •   11 - 15 years exp.  •   Information Technology

$135K - $155K *

Drive innovation as you develop and deploy cutting-edge AI solutions that enhance advertising measurement products, collaborating with cross-functional teams to maximize ROI and shape technology at sc...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Media

$145K - $160K *

Lead the charge in transforming member support by defining strategy, enhancing team performance, and integrating AI solutions. Drive operational excellence while fostering a culture of empathy and acc...

United StatesRemote

2 days ago

  •   8 - 10 years exp.  •   Healthcare

$93K - $120K *

Transform business intelligence into actionable insights by leading product strategy and development. Collaborate across teams to create scalable solutions that enhance decision-making and drive measu...

Minnesota, USRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$120K - $150K *

Innovate the growth marketing strategy by building and scaling demand generation, enhancing customer acquisition, and improving LTV through targeted programs in a high-volume SMB environment. Drive fu...

CanadaRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$200K - $205K *

Join a team that's redefining enterprise sales by leading a diverse group of sellers to exceed quotas, drive growth, and implement innovative fraud solutions in a rapidly evolving market...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Information Technology

$298K - $340K *

Join a dynamic team to lead strategic statistical programming initiatives, ensuring top-quality deliverables and compliance across diverse clinical trials. Collaborate with cross-functional partners t...

United StatesRemote

Reposted 3 weeks ago

  •   15+ years exp.  •   Pharmaceuticals & Biotech

$170K - $190K *

Take ownership of a data pod to drive analytics excellence, leading a team of analysts in transforming complex data into actionable insights that influence strategic decisions and enhance digital subs...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Media

$122K - $405K *

Drive the global partner marketing strategy, leading initiatives across channels, technology, and strategic partners to enhance demand generation and pipeline growth. Collaborate with cross-functional...

United StatesRemote

3 weeks ago

  •   11 - 15 years exp.  •   Consumer Technology

$150K - $180K *

Help us drive revenue growth by leading the full sales cycle in the Digital Science sector, engaging with C-suite leaders and aligning solutions with enterprise strategies to enhance decision-making a...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$180K - $200K *

Lead the charge in scaling a high-impact consulting organization, delivering data-driven marketing strategies that enhance client outcomes and drive revenue growth through innovative solutions and exc...

United StatesRemote

Reposted 3 weeks ago

  •   11 - 15 years exp.  •   Media

$95K - $110K *

Lead the charge in defining strategic visions and multi-service roadmaps for medium to large accounts, integrating marketing with cross-functional business strategies to drive growth and client satisf...

United StatesRemote

1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$100K - $231K *

Join our dynamic Network team to lead complex projects, enhance provider experiences, and drive strategic initiatives. Collaborate with cross-functional teams to optimize network infrastructure and en...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$150K - $180K *

Lead the charge in developing AI and ML capabilities to enhance Medical and Workers' Compensation claims processes. Collaborate with stakeholders to create impactful solutions while building a high-pe...

Somerville, MARemote

2 days ago

  •   5 - 7 years exp.  •   Finance & Insurance

$150K - $180K *

Transform the future of supply chain data governance and AI integration. Lead the design and standardization of data models and AI agents, ensuring compliance and interoperability across systems while...

Sandy, UTRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$110K - $120K *

Drive revenue growth by leading high-performing sales teams and executing strategic sales initiatives. This role combines leadership with deep expertise in performance marketing to achieve ambitious b...

United StatesRemote

5 days ago

  •   8 - 10 years exp.  •   Media

$330K - $500K+*

Optimize data models and pipelines for identity graph construction, ensuring accurate entity matching and resolution. Collaborate across teams to deliver actionable insights and maintain data quality...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Hospitality & Recreation

$125K - $150K *

Elevate clinical operations by leading teams in scheduling, coordination, and workforce planning. Drive performance through data insights while ensuring efficient processes and resource management as...

Addison, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Healthcare

$152K - $210K *

Transform workforce data into actionable insights by leading People programs, systems, and analytics. Drive strategic initiatives, enhance operational efficiency, and foster a culture of continuous im...

United StatesRemote

1 week ago

  •   11 - 15 years exp.  •   Information Technology

$145K - $213K *

Shape the future of competitive intelligence by leading win/loss analysis, market insights, and strategic positioning. Collaborate with product marketing to ensure data-driven decisions that enhance o...

United StatesRemote

3 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$125K - $150K *

Lead the charge in transforming public sector consulting by guiding organizations through digital transformation and ERP implementations, while managing high-impact teams and fostering client relation...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What does a Director of Customer Analytics do?question toggle

    A Director of Customer Analytics leads analysis of customer data and turns findings into recommendations that support decisions in areas such as marketing, product, sales, and customer service. The role may include managing analytics teams, setting measurement strategy, and evaluating customer behavior and business outcomes.

  • What qualifications are common for Director, Customer Analytics jobs?question toggle

    Employers often look for substantial experience in analytics or data science, leadership experience, strong communication and data storytelling skills, and the ability to connect analytical work to business strategy. Technical requirements vary but may include SQL, BI platforms, CRM systems, and customer data tools.

  • Which industries hire Directors of Customer Analytics?question toggle

    Organizations in technology, financial services, retail, healthcare, media, and many other sectors hire customer analytics leaders to understand customer needs, improve experiences, and inform growth strategies.

  • How much do Director, Customer Analytics jobs pay?question toggle

    Pay depends on factors such as location, industry, employer, experience, and role scope. Ladders lists vetted professional jobs paying $100,000 or more, including eligible Director, Customer Analytics opportunities.

  • Where can I find Director, Customer Analytics jobs?question toggle

    You can browse Director, Customer Analytics openings on Ladders and review opportunities by employer, industry, and role requirements.