Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
Senior Engineering Manager - Developer Platform (DevEx)
$157K - $224K *
Champion the evolution of developer tooling and CI/CD pipelines, leading a global team to enhance operational efficiency and drive platform modernization for a multi-tenant SaaS environment, ensuring...
4 days ago
$150K - $200K *
Join us to drive AI integration by transforming client workflows into live agents. You'll manage the entire process from scoping to deployment, collaborating with teams to deliver impactful solutions...
1 week ago
$135K - $160K *
Elevate your career as a technical leader, architecting scalable systems and driving DevOps initiatives. Collaborate with engineering teams to enhance product reliability and mentor engineers while en...
2 weeks ago
$146K - $282K *
Engineer high-quality software solutions, mentor team members, and drive architectural decisions in an AI-driven environment, ensuring excellence and collaboration across product development...
3 weeks ago
$110K - $130K *
Empower your career by joining a dynamic SRE team focused on scaling Cloud services. Drive reliability, performance, and efficiency while leveraging your engineering skills to enhance infrastructure a...
Today
Senior Customer Success Manager
$120K - $130K *
Accelerate your career by managing a portfolio of mid-market accounts, ensuring customer success through strategic engagement, relationship building, and AI-driven insights. Drive measurable outcomes...
3 weeks ago
Implementation Engineer, Customer Support
$100K - $140K *
Join a team that's empowering customers by providing expert guidance on cloud and server technologies. You will lead deployments, troubleshoot issues, and advocate for best practices, ensuring top-not...
Reposted yesterday
$77K - $147K *
Join a dynamic team as a Senior CX Manager, driving strategic customer success through technical enablement and relationship management. Leverage your expertise to lead complex initiatives and foster...
Yesterday
Principal Software Engineer Search Platform
$150K - $180K *
Elevate our search capabilities by architecting high-scale solutions, leading multi-quarter transformations, and ensuring operational excellence across a global cloud infrastructure while mentoring em...
2 weeks ago
Senior Product Manager, Integrations & Platform
$175K - $190K *
Innovate the deployment process by leading two squads to ensure seamless integration and self-service capabilities for customers, driving measurable outcomes and enhancing product effectiveness in a d...
2 weeks ago
$186K - $252K *
Shape the future of AI in cybersecurity by designing and delivering advanced LLM and agentic AI systems. Collaborate across teams to establish best practices, mentor engineers, and translate customer...
3 days ago
Staff Software Engineer | Platform Team
$225K - $260K *
Lead the charge in enhancing our platform's foundation. Tackle complex systems, improve developer tooling, and drive AI tool adoption to elevate engineering practices and platform performance across a...
Reposted 1 month ago
$155K - $190K *
Advance your career by building scalable software solutions using modern AI tools. Collaborate remotely to enhance stability, mitigate technical debt, and engage in meaningful discussions while levera...
Reposted today
$155K - $190K *
Transform the future of software development by building scalable, AI-augmented solutions. Collaborate with a dynamic team to enhance stability, engage in code reviews, and stay ahead of emerging tech...
2 weeks ago
$110K - $130K *
Elevate your career by joining a dynamic team focused on validating and optimizing Azure developer desktops. You'll design automated tests, ensure security compliance, and enhance performance metrics...
1 week ago
$120K - $145K *
Take ownership of automating workflows across teams by building AI agents using Claude and Microsoft Copilot. Collaborate with various departments to identify automation opportunities, ensuring securi...
2 weeks ago
Engineering Manager - Secure Access
$140K - $170K *
Advance your career by leading a dynamic team in developing secure access solutions. Drive technical direction, manage project delivery, and mentor engineers while balancing customer reliability with...
3 weeks ago
Engineering Manager - Member Experience
$179K - $224K *
Join a team that's dedicated to delivering high-quality member-facing systems. As an Engineering Manager, you'll lead a squad through the entire development lifecycle, ensuring accountability, quality...
3 weeks ago
$150K - $160K *
Elevate your career as a Staff Software Engineer, leading full-stack development in a dynamic team. Design, build, and support healthcare applications while ensuring data security and compliance in a...
4 weeks ago
$113K - $125K *
Drive product strategy and outcomes in a senior role, focusing on educational equity and data-driven impact. Collaborate with cross-functional teams to shape product direction, prioritize initiatives...
2 days ago
Staff Product Manager, Enterprise Deployment Solutions | Canada | Remote
$211K - $253K *
Drive the vision and strategy for enterprise deployment solutions, owning product roadmaps and competitive positioning. Collaborate with cross-functional teams to adapt offerings for compliance and co...
1 week ago
$178K - $289K *
Transform enterprise digital experiences by validating technical solutions and collaborating with sales teams. Leverage your expertise to engage C-level executives and drive product enhancements throu...
Reposted 3 days ago
Principal Product Manager, Pro
$170K - $205K *
Unlock the potential of our Pro offering by leading product strategy and roadmap. Collaborate across teams to enhance customer experiences for short-term rental operators and HOAs, ensuring scalable s...
3 days ago
Senior Director, Client Operations
$192K - $266K *
Drive best-in-class travel support through strategic leadership and operational excellence. Oversee lodging, flights, and customer advocacy, fostering a culture of continuous improvement and exception...
Reposted 1 week ago
Senior Software Engineer II - LLM Observability
$183K - $206K *
Transform AI observability by developing end-to-end capabilities, architecting data models, and collaborating with cross-functional teams to enhance user workflows and insights into agent performance...
2 weeks ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.