Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.
Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.
Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.
Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.
Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.
$160K - $200K *
Drive technical excellence by designing systems, setting standards, and mentoring engineers without formal management. Collaborate with Product to ensure alignment and tackle engineering challenges ac...
Reposted 1 month ago
Account Executive, Mid Market | DX
$80K - $105K *
Develop strategic relationships with key customers to enhance developer productivity and drive business success. Collaborate across teams to ensure customer satisfaction while managing a high volume o...
Reposted 1 week ago
$120K - $145K *
Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...
2 weeks ago
$110K - $130K *
Champion customer success by acting as a proactive technical diagnostician. Drive account health through strategic insights and close collaboration across teams, ensuring seamless implementation and o...
Reposted 1 month ago
Full Stack Engineer - Trust and Safety
$187K - $227K *
Engineer robust systems to combat abuse in user interactions, enhance notification reliability, and collaborate across teams to ensure safety and compliance. Drive impactful solutions while maintainin...
1 week ago
Staff Backend Engineer - Mimir Query, Databases | USA | Remote
$174K - $209K *
Lead the charge in optimizing distributed systems, ensuring performance and reliability for Mimir, a key telemetry database. Collaborate with a remote team to design, maintain, and enhance scalable so...
Reposted 1 week ago
$85K - $95K *
Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...
2 weeks ago
$207K - $244K *
Shape the financial data landscape by leading analytics initiatives, ensuring accurate, timely reporting and compliance. Collaborate with cross-functional teams to build scalable data pipelines and ma...
Today
Sr. Product Manager - Bot Management
$130K - $155K *
Drive the strategy and roadmap for Bot Management solutions, ensuring alignment with customer needs and market trends. Collaborate with cross-functional teams to innovate and deliver effective cyberse...
2 weeks ago
Senior Education Consultant - Google Workspace
$91K - $128K *
Join a team that's dedicated to empowering educators through impactful training sessions. You'll create engaging content and deliver customized Google for Education engagements, enhancing customer rel...
2 days ago
Principal Product Manager (Technology)
$115K - $183K *
Transform your career by leading product strategy and execution for digital transformation platforms. Collaborate with cross-functional teams to identify key challenges, drive impactful solutions, and...
3 weeks ago
Staff Product Marketing Manager (PMM), Provider Experience
$190K - $238K *
Empower providers by crafting compelling product narratives and strategies that enhance adoption and engagement. Collaborate with cross-functional teams to translate insights into impactful marketing...
1 week ago
Staff Software Engineer, AI Platform (US - Remote or Calgary)
$205K - $225K *
Engineer core runtime surfaces for an AI platform, overseeing system design, operation, and compliance. Collaborate with product teams to enhance functionality and reliability in a fast-paced, high-au...
Yesterday
Senior Full-Stack Engineer (AI-Native)
$110K - $130K *
Optimize end-to-end project delivery by developing customer-facing products and internal tools. Collaborate with stakeholders to rapidly turn needs into functional solutions, leveraging AI and modern...
2 weeks ago
$88K - $105K *
Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...
Reposted 3 days ago
Senior Engineer (Azure, Terraform, Kubernetes)
$150K - $175K *
Lead the charge in architecting and managing robust cloud platforms, driving modernization efforts, and automating infrastructure solutions for large-scale enterprises. Collaborate with top engineers...
1 week ago
$84K - $105K *
Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...
1 week ago
$84K - $105K *
Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...
2 weeks ago
Senior Talent Acquisition Partner | Executive Search
$150K - $180K *
Join a dynamic team to lead executive searches across multiple functions, driving the full-cycle recruitment process for senior leadership roles. Collaborate with executives to refine strategies and e...
Reposted 1 week ago
$137K - $245K *
Shape the future of physical operations by driving AI-powered product innovation. Collaborate across teams to identify customer needs, prototype solutions, and deliver impactful products that enhance...
1 week ago
$137K - $245K *
Lead the charge in driving strategic initiatives and product innovation within the Telematics Business Unit, enhancing core offerings and exploring new market opportunities through hands-on collaborat...
2 weeks ago
Principal Product Manager, Confluence Aggregation
$197K - $257K *
Champion the transformation of connected content into actionable knowledge within Confluence. Drive strategy, ensure quality, and enhance user experience by managing content organization and freshness...
2 weeks ago
Product Marketing Manager, Strategic Partnerships
$116K - $149K *
Reimagine product marketing for partnerships by crafting compelling narratives and executing go-to-market strategies. Collaborate cross-functionally to enhance customer experiences and drive successfu...
3 weeks ago
Principal AI Solutions Architect, Customer Success
$135K - $178K *
Unlock your potential by leading innovative AI-driven bot solutions, enhancing customer experiences through advanced digital applications. Collaborate with teams to design, develop, and deliver cuttin...
2 weeks ago
$105K - $160K *
Unlock potential by designing and deploying AI solutions that enhance customer success, ensuring seamless engagement and operational efficiency throughout the AI lifecycle from concept to improvement...
Reposted 1 month ago
What is a Developer Support Engineer?
A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.
What skills do Developer Support Engineers need?
Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.
How is a Developer Support Engineer different from a software engineer?
Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.
What career paths can follow a Developer Support Engineer role?
Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.
Where can I find Developer Support Engineer jobs paying $100,000 or more?
Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.