Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$160K - $200K *

Drive technical excellence by designing systems, setting standards, and mentoring engineers without formal management. Collaborate with Product to ensure alignment and tackle engineering challenges ac...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Healthcare

$80K - $105K *

Develop strategic relationships with key customers to enhance developer productivity and drive business success. Collaborate across teams to ensure customer satisfaction while managing a high volume o...

Magna, UTRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$120K - $145K *

Empower a team of engineers by leading development, managing delivery, and driving process improvements. Collaborate across departments to ensure quality releases while maintaining a hands-on technica...

Alberta, CARemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $130K *

Champion customer success by acting as a proactive technical diagnostician. Drive account health through strategic insights and close collaboration across teams, ensuring seamless implementation and o...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$187K - $227K *

Engineer robust systems to combat abuse in user interactions, enhance notification reliability, and collaborate across teams to ensure safety and compliance. Drive impactful solutions while maintainin...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$174K - $209K *

Lead the charge in optimizing distributed systems, ensuring performance and reliability for Mimir, a key telemetry database. Collaborate with a remote team to design, maintain, and enhance scalable so...

United StatesRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$85K - $95K *

Join a team that's dedicated to enhancing product learning experiences for credit unions and MAP employees. You'll design, develop, and deliver engaging training that empowers users to confidently ado...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$207K - $244K *

Shape the financial data landscape by leading analytics initiatives, ensuring accurate, timely reporting and compliance. Collaborate with cross-functional teams to build scalable data pipelines and ma...

United StatesRemote

Today

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $155K *

Drive the strategy and roadmap for Bot Management solutions, ensuring alignment with customer needs and market trends. Collaborate with cross-functional teams to innovate and deliver effective cyberse...

RemoteRemote

2 weeks ago

  •   5 - 7 years exp.  •   Aerospace & Defense

$91K - $128K *

Join a team that's dedicated to empowering educators through impactful training sessions. You'll create engaging content and deliver customized Google for Education engagements, enhancing customer rel...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Information Technology

$115K - $183K *

Transform your career by leading product strategy and execution for digital transformation platforms. Collaborate with cross-functional teams to identify key challenges, drive impactful solutions, and...

RemoteRemote

3 weeks ago

  •   8 - 10 years exp.  •   Healthcare

$190K - $238K *

Empower providers by crafting compelling product narratives and strategies that enhance adoption and engagement. Collaborate with cross-functional teams to translate insights into impactful marketing...

RemoteRemote

1 week ago

  •   8 - 10 years exp.  •   Healthcare

$205K - $225K *

Engineer core runtime surfaces for an AI platform, overseeing system design, operation, and compliance. Collaborate with product teams to enhance functionality and reliability in a fast-paced, high-au...

United StatesRemote

Yesterday

  •   5 - 7 years exp.  •   Information Technology

$110K - $130K *

Optimize end-to-end project delivery by developing customer-facing products and internal tools. Collaborate with stakeholders to rapidly turn needs into functional solutions, leveraging AI and modern...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$88K - $105K *

Lead product marketing initiatives by crafting compelling messaging and strategies that drive customer engagement and adoption. Collaborate cross-functionally to ensure alignment and measure performan...

United StatesRemote

Reposted 3 days ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$150K - $175K *

Lead the charge in architecting and managing robust cloud platforms, driving modernization efforts, and automating infrastructure solutions for large-scale enterprises. Collaborate with top engineers...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$84K - $105K *

Drive project success by managing client relationships and leading implementation strategies. Collaborate with teams to assess needs, develop plans, and ensure timely delivery while navigating challen...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$84K - $105K *

Deliver exceptional client engagement by managing project success, assessing needs, and developing strategic plans. Lead cross-functional teams to ensure timely and budget-compliant implementations wh...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $180K *

Join a dynamic team to lead executive searches across multiple functions, driving the full-cycle recruitment process for senior leadership roles. Collaborate with executives to refine strategies and e...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$137K - $245K *

Shape the future of physical operations by driving AI-powered product innovation. Collaborate across teams to identify customer needs, prototype solutions, and deliver impactful products that enhance...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$137K - $245K *

Lead the charge in driving strategic initiatives and product innovation within the Telematics Business Unit, enhancing core offerings and exploring new market opportunities through hands-on collaborat...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$197K - $257K *

Champion the transformation of connected content into actionable knowledge within Confluence. Drive strategy, ensure quality, and enhance user experience by managing content organization and freshness...

San Francisco, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Information Technology

$116K - $149K *

Reimagine product marketing for partnerships by crafting compelling narratives and executing go-to-market strategies. Collaborate cross-functionally to enhance customer experiences and drive successfu...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $178K *

Unlock your potential by leading innovative AI-driven bot solutions, enhancing customer experiences through advanced digital applications. Collaborate with teams to design, develop, and deliver cuttin...

Ontario, CARemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$105K - $160K *

Unlock potential by designing and deploying AI solutions that enhance customer success, ensuring seamless engagement and operational efficiency throughout the AI lifecycle from concept to improvement...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.