Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$110K - $130K *

Transform clients' digital strategies by leading pre-sales initiatives. Engage, inspire, and coach stakeholders through innovative solutions, ensuring alignment with business goals and implementing At...

RemoteRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Technical Services

$98K - $120K *

Elevate your career by facilitating Agile delivery and driving AI initiatives. Collaborate with cross-functional teams to implement cutting-edge technology pilots, ensuring stakeholder engagement and...

Washington, DCRemote

3 weeks ago

  •   Less than 5 years exp.  •   Technical Services

$125K - $150K *

Grow your career with a leading AI inference platform, optimizing GPU performance and collaborating with teams to enhance execution. Drive innovation in low-level coding and hardware integration for c...

Austin, TXRemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$140K - $190K *

Shape the future of customer projects by leading strategic SaaS implementations, ensuring exceptional execution and stakeholder engagement. As a key player, you'll drive project success through proact...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$125K - $150K *

Accelerate your career by leading market growth strategies, driving revenue, and building high-performing sales teams. Leverage market insights and analytics to identify opportunities and execute acti...

Cleveland, OHRemote

3 weeks ago

  •   8 - 10 years exp.  •   Manufacturing & Automotive

$151K - $176K *

Lead the charge in ensuring compliance and optimization for next-gen satellite communications by translating complex regulations and providing technical guidance across multidisciplinary teams, drivin...

United StatesRemote

Reposted 1 week ago

  •   5 - 7 years exp.  •   Transportation

$110K - $220K *

Inspire innovation as you lead the architecture and development of scalable supply chain solutions, mentoring engineers and driving excellence in a dynamic, cloud-native environment focused on global...

Bentonville, ARRemote

1 week ago

  •   11 - 15 years exp.  •   Retail & Consumer Goods

$110K - $130K *

Innovate and implement robust disaster recovery solutions for enterprise DevOps, ensuring critical infrastructure recoverability. Oversee Jenkins, Bitbucket, and JFrog Artifactory environments while e...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$150K - $210K *

Drive complex enterprise SaaS projects with a focus on alignment, execution, and risk management while engaging with stakeholders across all levels to ensure successful implementations and foster cont...

United StatesRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$112K - $144K *

Transform essential public sector operations by leveraging IoT solutions to enhance fleet management, improve compliance, and optimize logistics for safer, greener environments. Collaborate with diver...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Enterprise Technology

$120K - $190K *

Elevate your career by leading a dynamic engineering team to design and build innovative software solutions. Collaborate across functions to enhance product quality and mentor junior engineers while d...

Georgia, USRemote

1 week ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$135K - $160K *

Champion innovative cloud solutions by designing and owning AWS infrastructure. Lead technical direction, mentor teams, and leverage AI tools to enhance delivery while ensuring quality and security st...

Toronto, ONRemote

Yesterday

  •   8 - 10 years exp.  •   Information Technology

$110K - $130K *

Lead the charge in creating innovative software solutions in telehealth, collaborating closely with tech leadership and product teams. Drive impactful developments and own projects from inception to d...

United StatesRemote

Reposted yesterday

  •   Less than 5 years exp.  •   Healthcare

$93K - $138K *

Join a team that's dedicated to enhancing operational efficiency through innovative software solutions. As a key contributor, you'll develop and maintain applications that streamline processes, ensuri...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$206K - $260K *

Drive the future of financial technology by designing scalable payment solutions. Collaborate with cross-functional teams to enhance operational excellence and deliver impactful services that support...

RemoteRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$135K - $149K *

Create impactful eLearning experiences to enhance revenue team performance. Collaborate with stakeholders to design, implement, and analyze training programs that drive sales effectiveness and continu...

United StatesRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $160K *

Elevate customer success by managing strategic enterprise accounts, driving value realization, and leading a growing team. Foster relationships across all levels, ensuring seamless renewals and expans...

New York, NYRemote

2 weeks ago

  •   5 - 7 years exp.  •   Enterprise Technology

$207K - $218K *

Unlock potential by designing and scaling backend systems for high-value financing operations, ensuring safety and reliability while driving revenue and trading activity in a dynamic financial environ...

United StatesRemote

4 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$180K - $225K *

Drive backend engineering solutions that ensure scalability and reliability, collaborating closely with product teams. Own critical systems and adapt swiftly in a startup environment, delivering value...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$180K - $220K *

Join a team that's paving the way for innovative product and engineering solutions. As a Senior Corporate Counsel, you'll provide essential legal guidance on AI, payments, and privacy, ensuring compli...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

$95K - $135K *

Drive technical excellence and team growth by leading software development initiatives, managing resources, and ensuring project alignment with business goals while maintaining security and operationa...

Emeryville, CARemote

1 week ago

  •   8 - 10 years exp.  •   Energy & Utilities

$122K - $171K *

Unlock potential by driving data-driven insights for Customer Success. Collaborate across teams to enhance customer journeys, optimize growth strategies, and shape analytics foundations that support A...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$185K - $260K *

Champion security excellence by designing and implementing robust software solutions. Collaborate with teams to enhance security practices, conduct code reviews, and respond to incidents, ensuring a s...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$186K - $218K *

Elevate operational excellence by engineering reliable Kubernetes solutions that streamline compute orchestration, enhance automation, and drive AI integration for a robust developer experience across...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Finance & Insurance

$110K - $130K *

Lead the charge in managing and scaling partner development programs to enhance partnerships through structured enablement, clear communication, and impactful engagement strategies across a diverse po...

RemoteRemote

Reposted 3 days ago

  •   Less than 5 years exp.  •   Finance & Insurance

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.