Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$100K - $120K *

Contribute to the growth of our clients by sourcing and attracting top talent through innovative recruiting strategies. Partner with stakeholders to enhance talent acquisition processes while becoming...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Staffing

$232K - $303K *

Transform the user experience by leading innovative projects that enhance product functionality and drive customer satisfaction across diverse teams and platforms...

Seattle, WARemote

1 week ago

  •   Less than 5 years exp.  •   Information Technology

$95K - $115K *

Champion the development of robust monitoring systems to enhance cloud platform availability. Collaborate with Operations and Engineering teams to identify impactful features, ensuring seamless infras...

RemoteRemote

Yesterday

  •   Less than 5 years exp.  •   Finance & Insurance

$172K - $203K *

Collaborate with cross-functional teams to architect, design, and develop advanced iOS functionality, enhancing seamless Bluetooth communication for millions of users while maintaining code quality an...

New York, NYRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Consumer Technology

$127K - $199K *

Drive your career with impactful projects that enhance sales processes, collaborating with diverse teams to align technology and strategy for global success in a high-growth environment...

RemoteRemote

Reposted yesterday

  •   5 - 7 years exp.  •   Information Technology

$144K - $288K *

Transform healthcare by leading a high-performing analytics engineering team. Drive innovation in software development, machine learning, and data analytics to enhance patient experiences and outcomes...

New York, USRemote

Reposted 3 weeks ago

  •   8 - 10 years exp.  •   Pharmaceuticals & Biotech

$135K - $162K *

Lead enhancements in Salesforce HealthCloud to optimize solutions and integrations, collaborate with teams, and deliver scalable applications that ensure high-quality data and security compliance for...

United StatesRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Healthcare

$100K - $120K *

Transform the sales landscape by owning the full cycle in enterprise accounts, driving compliance solutions, and building trusted partnerships with key stakeholders in cybersecurity and regulatory fra...

Atlanta, GARemote

3 days ago

  •   8 - 10 years exp.  •   Information Technology

$121K - $208K *

Transform operational efficiencies by designing and deploying high-performance integration solutions. Collaborate with stakeholders to enhance user experiences and ensure data integrity across multi-t...

New York, NYRemote

1 week ago

  •   Less than 5 years exp.  •   Finance & Insurance

$100K - $120K *

Join a team that's shaping the future of secure web applications. Leverage your full-stack development skills to build scalable solutions in a collaborative Agile environment, tackling complex challen...

San Antonio, TXRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Unlock potential by leading the design of complex data hall infrastructure. This role combines technical expertise with project leadership, mentoring, and cross-team coordination to deliver innovative...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Shape the future of data center infrastructure by leading complex design projects, mentoring teams, and ensuring adherence to quality standards while driving innovative solutions in a collaborative en...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$98K - $154K *

Grow your career with a leading role in designing complex data hall infrastructures. Leverage your expertise to lead projects, mentor teams, and ensure adherence to design standards while optimizing d...

Texas, USRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$143K - $200K *

Elevate your career by partnering with customers to solve complex security challenges. Leverage your technical expertise and sales acumen to drive impactful solutions and foster strong relationships w...

Washington, DCRemote

2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$136K - $160K *

Advance the software delivery process by managing launches and releases, ensuring accuracy and efficiency through automation and collaboration with cross-functional teams. Design workflows and tools t...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$130K - $160K *

Lead the development of robust blockchain data systems, enhancing performance and reliability. Collaborate with teams to deliver impactful solutions that improve data quality and user experience while...

San Francisco, CARemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$100K - $130K *

Unlock your potential as a Senior Financial Analyst, driving financial insights and models to support growth. Collaborate across teams to enhance forecasting accuracy and optimize performance, playing...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$130K - $170K *

Transform backend services and APIs for high-volume interactions, ensuring reliability and performance. Drive platform evolution through hands-on design and implementation, collaborating with cross-fu...

United StatesRemote

Reposted 3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$125K - $169K *

Transform customer outcomes by leading a high-performing team dedicated to leveraging Samsara's solutions. Drive strategic growth while ensuring enterprise clients realize sustained value from their i...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Enterprise Technology

$126K - $213K *

Engage with us to design, build, and maintain cutting-edge cloud infrastructure. You'll enhance our Kubernetes platform, drive GitOps practices, and empower developers through automation and infrastru...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Information Technology

$150K - $180K *

Champion the evolution of our billing systems by leading a dynamic engineering team. Drive strategy, ensure accuracy, and collaborate across departments to enhance customer trust as we scale our usage...

RemoteRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$46K - $131K *

Join a team that's dedicated to enhancing customer service and operational efficiency. Lead initiatives in finance operations, manage complex reporting, and build strong client relationships while dri...

Louisville, KYRemote

1 week ago

  •   Less than 5 years exp.  •   Business Services

$134K - $199K *

Drive innovation by leading the design and delivery of AI agents and workflows that enhance operational efficiency. Collaborate with cross-functional teams to transform complex challenges into scalabl...

CanadaRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$130K - $195K *

Join a dynamic AI Automation team to design and deliver production-grade AI agents and workflows, enhancing operational efficiency across the organization while solving complex business challenges wit...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Finance & Insurance

$100K - $120K *

Accelerate progress at the intersection of manufacturing and technology. Collaborate with sales teams to address customer challenges in OT/IT integration, showcasing how our platform delivers value th...

CanadaRemote

2 weeks ago

  •   Less than 5 years exp.  •   Manufacturing & Automotive

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.