Developer Support Engineer Jobs

Explore Developer Support Engineer opportunities that combine software engineering expertise with customer-focused problem solving. These professionals help developers use APIs, SDKs, platforms, and other technical products by investigating complex issues, explaining solutions, and sharing insights with product and engineering teams. Ladders features vetted professional jobs with salaries of $100,000 or more, helping experienced candidates find high-value opportunities.

What Does a Developer Support Engineer Do?

Developer Support Engineers work directly with software developers and technical customers to diagnose product and integration problems. They may reproduce bugs, analyze logs and code, write sample implementations, answer questions about documentation, and guide customers through troubleshooting. They also identify recurring issues and collaborate with engineering, product, and documentation teams to improve the developer experience.

Skills and Qualifications

Employers commonly seek strong programming and debugging skills, familiarity with APIs and software development tools, and the ability to communicate technical concepts clearly. Experience with languages such as Python, JavaScript, Java, or Go may be useful, along with knowledge of cloud services, databases, networking, and version control. Successful candidates pair analytical thinking and technical depth with patience, empathy, and clear written communication.

Career Opportunities and Compensation

Developer Support Engineer roles are available at software companies, cloud providers, fintech firms, and other organizations with technical products. Depending on experience and employer needs, career paths can lead to senior or lead support engineering, developer relations, solutions engineering, technical account management, or product and engineering roles. Browse Ladders for vetted openings paying $100,000 or more and find opportunities aligned with your technical strengths.

Find Developer Support Engineer Jobs on Ladders

Use Ladders to discover professional Developer Support Engineer positions and explore roles by employer, location, and experience level. Review each listing for responsibilities, required technologies, and compensation details to identify opportunities that fit your background.

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$171K - $235K *

Transform customer experiences by guiding them through successful onboarding and adoption. Leverage your expertise to identify risks, drive renewals, and build strong relationships, ensuring customers...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Information Technology

$187K - $234K *

Empower the Integrations team to scale impact by leading third-party integrations, creating reusable capabilities, and fostering a collaborative culture that drives effective delivery and continuous i...

United StatesRemote

3 days ago

  •   Less than 5 years exp.  •   Business Services

$160K - $190K *

Join a team that's redefining enterprise solutions by bridging business strategy and technical execution. As a key engineer, you'll lead integration projects, mentor talent, and drive innovation acros...

CanadaRemote

4 days ago

  •   8 - 10 years exp.  •   Information Technology

$87K - $120K *

Elevate customer success by managing IT projects, driving business development, and ensuring seamless platform integration for enterprise clients, enhancing satisfaction and ROI through effective solu...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Partner with us to bridge technical solutions and customer needs in a dynamic, cross-functional role. Utilize your expertise to drive adoption of AI agents, influencing product roadmaps and enhancing...

United StatesRemote

Reposted 1 month ago

  •   Less than 5 years exp.  •   Finance & Insurance

$125K - $150K *

Champion the mobile experience by architecting and building a React Native platform. Influence product direction and engineering standards while delivering AI-powered features that enhance customer in...

United StatesRemote

1 month ago

  •   5 - 7 years exp.  •   Enterprise Technology

$96K - $120K *

Accelerate progress at the forefront of digital banking by leading complex client implementations, resolving advanced technical issues, and ensuring successful delivery of innovative solutions that al...

United StatesRemote

3 weeks ago

  •   Less than 5 years exp.  •   Enterprise Technology

$115K - $172K *

Shape the future of healthcare by leading complex data ingestion initiatives. Collaborate with cross-functional teams to drive program delivery, manage risks, and ensure operational excellence while t...

United StatesRemote

2 days ago

  •   5 - 7 years exp.  •   Hospitals & Medical Centers

$120K - $145K *

Champion innovation by leading the development of a modern auction platform, collaborating across teams to deliver scalable, maintainable software solutions that enhance digital marketplace operations...

Chicago, ILRemote

2 weeks ago

  •   5 - 7 years exp.  •   Transportation

$110K - $130K *

Transform your career by driving customer success and technical solutions. Collaborate with cross-functional teams to enhance client relationships, identify growth opportunities, and ensure maximum va...

United StatesRemote

1 week ago

  •   Less than 5 years exp.  •   Enterprise Technology

$110K - $130K *

Empower customer success by leading a dynamic team across the Americas, enhancing client relationships, driving product adoption, and championing customer feedback to influence strategic direction and...

Dallas, TXRemote

Reposted 2 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$130K - $155K *

Lead the charge in designing and building impactful backend services and APIs that enhance customer experiences across multiple products, collaborating closely with cross-functional teams in a dynamic...

CanadaRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$157K - $184K *

Drive impactful backend services and APIs for customer-facing platforms, collaborating with cross-functional teams to enhance product features in a fast-paced, product-driven environment. Embrace qual...

United StatesRemote

3 weeks ago

  •   5 - 7 years exp.  •   Information Technology

$155K *

Transform complex challenges into impactful software solutions. Collaborate with engineers, designers, and justice leaders to drive product strategy and execution, enhancing the criminal justice syste...

RemoteRemote

3 days ago

  •   5 - 7 years exp.  •   Enterprise Technology

$110K - $184K *

Deliver innovative Salesforce solutions by leading engineering efforts, collaborating with cross-functional teams, and mentoring engineers to enhance platform capabilities and meet business needs effe...

Minneapolis, MNRemote

Yesterday

  •   5 - 7 years exp.  •   Food & Beverages

$165K - $185K *

Accelerate progress at the forefront of test automation, driving quality and performance through innovative strategies and frameworks. Collaborate within an agile team to enhance product scalability a...

United StatesRemote

Reposted 1 week ago

  •   8 - 10 years exp.  •   Consumer Technology

$160K - $180K *

Unlock potential by providing hands-on technical leadership across the full stack. Collaborate with cross-functional teams to design scalable solutions, enhance product experiences, and drive impactfu...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Enterprise Technology

$50K - $130K *

Develop innovative software solutions that enhance user experiences while collaborating with a diverse team. Engage in all phases of the software lifecycle, from design to deployment, ensuring high-qu...

Georgia, USRemote

5 days ago

  •   Less than 5 years exp.  •   Retail & Consumer Goods

$125K - $150K *

Lead the charge in cloud security engineering by managing a team of experts to design and implement robust security controls across AWS, Azure, and GCP, ensuring compliance and operational excellence...

United StatesRemote

2 days ago

  •   Less than 5 years exp.  •   Information Technology

$148K - $215K *

Reimagine the future of financial engagement by leading innovative software development. Engage in full-stack responsibilities, collaborating across teams to enhance product experiences for educationa...

RemoteRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Education, Government & Non-Profit

$105K - $157K *

Elevate your career by transforming financial management with our innovative solutions. Collaborate with sales and cross-functional teams to showcase the impact of our applications, driving client suc...

RemoteRemote

Reposted 1 week ago

  •   Less than 5 years exp.  •   Consumer Technology

$232K - $319K *

Accelerate progress at the forefront of cybersecurity by leading a dynamic team of Solutions Engineers. Drive partner engagement, foster relationships, and execute strategic initiatives to enhance per...

United StatesRemote

2 weeks ago

  •   8 - 10 years exp.  •   Enterprise Technology

$125K - $150K *

Drive operational excellence by leading multi-team managers in executing compliant money movement flows. Collaborate cross-functionally to enhance customer experiences while ensuring risk mitigation a...

United StatesRemote

2 weeks ago

  •   Less than 5 years exp.  •   Finance & Insurance

$108K - $142K *

Unlock potential by supporting executives in a dynamic environment. Manage complex calendars, travel logistics, and team initiatives while fostering cross-functional relationships to drive business pr...

United StatesRemote

1 week ago

  •   5 - 7 years exp.  •   Transportation

$170K - $250K *

Unlock the potential of our Search platform! Lead a transformative rebuild aligning user experience with monetization for sustainable success, collaborating with cross-functional teams to enhance sear...

United StatesRemote

Reposted 1 month ago

  •   5 - 7 years exp.  •   Consumer Technology

Frequently Asked Questions (FAQ)

  • What is a Developer Support Engineer?question toggle

    A Developer Support Engineer helps software developers use a company’s technical products, such as APIs, SDKs, platforms, and cloud services. The role involves troubleshooting, debugging, explaining integrations, and sharing product feedback with internal teams.

  • What skills do Developer Support Engineers need?question toggle

    Common qualifications include programming and debugging ability, experience with APIs and developer tools, and familiarity with areas such as cloud infrastructure, databases, and networking. Clear communication, analytical thinking, and a customer-focused approach are also important.

  • How is a Developer Support Engineer different from a software engineer?question toggle

    Software engineers primarily design and build software, while Developer Support Engineers focus on helping customers and developers use that software successfully. Support engineers may still write code, reproduce bugs, and contribute technical feedback or examples.

  • What career paths can follow a Developer Support Engineer role?question toggle

    Experienced Developer Support Engineers may advance into senior or team leadership positions, developer relations, solutions engineering, technical account management, or product and software engineering roles.

  • Where can I find Developer Support Engineer jobs paying $100,000 or more?question toggle

    Ladders lists vetted professional jobs with salaries of $100,000 or more. Search the listings for Developer Support Engineer opportunities and review each posting for compensation, location, and qualifications.